Celcom Africa SMS API

Spec sheet

What it does

The SMS REST API sends bulk messages and provides delivery reports and account balance queries.Read 11 Oct 2026 · celcomafrica.com

Integrations

Listed integrations include WordPress, WooCommerce, Shopify, Salesforce, HubSpot, Zapier, and webhooks.Read 11 Oct 2026 · celcomafrica.com

Support

Celcom says its Nairobi team provides 24/7 phone, email, and chat support, with dedicated account managers for enterprise customers.Read 11 Oct 2026 · celcomafrica.com

Headquarters

Westpark Suites, Westlands, Nairobi, KenyaRead 28 Sep 2026 · celcomafrica.com

Founded

2013Read 28 Sep 2026 · celcomafrica.com

API access

API access has no call fees; customers pay for SMS credits used.Read 11 Oct 2026 · celcomafrica.com

Coverage

Celcom says its SMS gateway serves more than 50 African markets through carrier connections.Read 11 Oct 2026 · celcomafrica.com

Developer tools

The API uses REST and JSON, and the developer page provides PHP, Python, and Node.js examples.Read 11 Oct 2026 · celcomafrica.com

Endpoints

The documentation includes endpoints for SMS, OTP, bulk SMS, delivery reports, and balance checks.Read 11 Oct 2026 · celcomafrica.com

Free testing

A free account and complimentary SMS credits are available for testing.Read 11 Oct 2026 · celcomafrica.com

Integration limitation

The integrations page says SMS is supported through Zapier, while WhatsApp trigger availability is expanding.Read 11 Oct 2026 · celcomafrica.com

Reliability

The SMS gateway page states a 99.9% uptime SLA and redundant carrier routing by country.Read 11 Oct 2026 · celcomafrica.com

Scheduling

SMS messages can be scheduled using the optional timeToSend parameter.Read 11 Oct 2026 · celcomafrica.com

Security and privacy

Celcom says API traffic is encrypted in transit and data handling aligns with Kenya's DPA 2019, Nigeria's NDPR, and South Africa's POPIA.Read 11 Oct 2026 · celcomafrica.com

Who it serves

Celcom says it serves organisations including SMEs, enterprises, banks, fintechs, government agencies, healthcare providers, and NGOs.Read 11 Oct 2026 · celcomafrica.com

Plans and prices

Every Celcom Africa SMS API plan and price →

Where Specifiction places it

• SMS APIs#14 of 348.2
• SMS API services#29 of 357.5