Cigo Tracker
cigotracker.com
What it is
Cigo Tracker is a cloud system for coordinating delivery and service work, including dispatch, route planning, vehicle and stop tracking, and customer communication. Its route optimization uses real-time data, traffic insights, and delivery priorities. Dispatchers and drivers can exchange texts with customers through 2-Way Customer SMS, with conversations linked to delivery jobs. The platform provides live ETAs and tracking, plus proof-of-delivery notifications; proof can include a photo and signature. Its REST API handles delivery job creation and management, data retrieval, webhooks, and event-based notifications. Listed integrations include Oracle NetSuite, STORIS, PioneerRx, Alice POS, TSquared, Informat, Farmigo, PROFITsystems, WooCommerce, BarTender, and Zapier. Cigo says it is SOC 2 Type II compliant and encrypts data in transit and at rest. It serves industries including retail, furniture, logistics, construction, food and beverage, and medical delivery. The service runs on Android, iOS, and web, with API access; the maker describes mobile and desktop access. Pricing is on request, and a 14-day trial is offered without a credit card.
Spec sheet
- Purpose
- Cigo describes its cloud delivery system as software for managing delivery and service work and communication between businesses and customers.Read 9 Oct 2026 · cigotracker.com
- Product
- Cigo Tracker is a cloud delivery system for managing delivery and service work and customer communication.Read 9 Oct 2026 · cigotracker.com
- Free plan
- NoRead 20 Sep 2026 · cigotracker.com
- Trial
- The route optimization page advertises a no-commitment 14-day trial; the sign-up page says no credit card is required.Read 9 Oct 2026 · cigotracker.com
- API
- The REST API supports delivery job creation and management, data retrieval, webhooks, and event-based notifications.Read 9 Oct 2026 · cigotracker.com
- Integrations
- Listed integrations include Oracle NetSuite, STORIS, PioneerRx, Alice POS, TSquared, Informat, Farmigo, PROFITsystems, WooCommerce, BarTender, and Zapier.Read 9 Oct 2026 · cigotracker.com
- Mobile apps
- Cigo’s release notes describe mobile updates for drivers using the product on iOS and Android.Read 9 Oct 2026 · help.cigotracker.com
- Security
- Cigo states that it is SOC 2 Type II compliant and encrypts data in transit and at rest.Read 9 Oct 2026 · cigotracker.com
- Support
- The maker offers one-on-one support to customize Cigo Tracker for a customer’s delivery operations.Read 9 Oct 2026 · cigotracker.com
- Headquarters
- Cigo lists its Canada address as 9850 rue Saint-Urbain, Montréal, QC H3L 2T2.Read 9 Oct 2026 · cigotracker.com
- API access
- YesRead 20 Sep 2026 · cigotracker.com
- Customer communications
- The product navigation lists two-way customer SMS, RCS business messaging, and automated customer engagement tools.Read 9 Oct 2026 · cigotracker.com
- Customer messaging
- Its 2-Way Customer SMS feature lets dispatch teams and drivers exchange real-time texts with customers, with conversations attached to delivery jobs.Read 9 Oct 2026 · cigotracker.com
- Customer notifications
- YesRead 20 Sep 2026 · cigotracker.com
- Dispatch and operations
- The free-trial page describes automated dispatch, real-time tracking, and integrations as part of its all-in-one delivery platform.Read 9 Oct 2026 · cigotracker.com
- Dispatch management
- YesRead 20 Sep 2026 · cigotracker.com
- Driver app platforms
- bothRead 20 Sep 2026 · cigotracker.com
- Intended industries
- Cigo lists retail, furniture, appliances, mattress, third-party logistics, construction, automotive, food and beverage, meal preparation, and medical delivery among its target industries.Read 9 Oct 2026 · cigotracker.com
- Live delivery tracking
- YesRead 20 Sep 2026 · cigotracker.com
- Mobile and desktop
- Cigo describes its platform as accessible on both mobile and desktop.Read 9 Oct 2026 · cigotracker.com
- Proof of delivery
- photo_and_signatureRead 20 Sep 2026 · cigotracker.com
- Route optimization
- The route optimization page says the system analyzes over 15 data points and recalculates routes in response to changes.Read 9 Oct 2026 · cigotracker.com
- Target users
- The maker lists retail, furniture, appliances, mattress, third-party logistics, construction, automotive, food and beverage, meal prep, and medical delivery as served industries.Read 9 Oct 2026 · cigotracker.com
- Tracking
- The platform provides real-time vehicle and stop tracking, live ETAs, and proof-of-delivery notifications.Read 9 Oct 2026 · cigotracker.com
- Vulnerability reporting
- Cigo invites vulnerability reports by email and says it has no formal bounty program.Read 9 Oct 2026 · cigotracker.com
Plans and prices
Strong points and limits
Strong points
- Route optimization uses real-time data and delivery priorities.
- Live tracking includes vehicle and stop status and ETAs.
- Proof of delivery can include a photo and signature.
- REST API supports webhooks and event-based notifications.
- 14-day trial requires no credit card.
Limits
- No free plan is listed.
- Pricing is available on request.
- Trial lasts 14 days.
Who it suits
Cigo Tracker suits delivery and service operations that need dispatch, route optimization, live tracking, customer messaging, and proof of delivery. Its listed industries range from retail and construction to food and medical delivery.
Verdict
Cigo Tracker combines dispatch, routing, live tracking, customer messaging, and delivery records in one cloud system. Buyers need to request pricing; a 14-day trial is available without a credit card.
Where Specifiction places it
- On-Demand Delivery Software#1 of 178.8
- Last-Mile Delivery Software#2 of 308.8
- Delivery Management Software#20 of 938.4