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SPECIFICTION
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Dispatch

dispatchdms.com

From ₹4,999/mo Free trial WebAndroidAPI
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Spec score 8.2 #8 of 28 in Courier Management Software

Spec sheet

Product
Dispatch is a delivery operations platform for ecommerce brands that combines management of owned riders with routing to courier partners.Read 4 Oct 2026 · dispatchdms.com
Integrations
Listed courier partners include Delhivery, Shiprocket, Borzo, Porter, Dunzo, DHL, FedEx and DTDC; order sources include Shopify, WooCommerce, Magento, Amazon, Flipkart and Meesho.Read 4 Oct 2026 · dispatchdms.com
Security
The privacy policy says data is encrypted at rest with AES-256 and in transit with TLS 1.2+, and stored in GCP/AWS data centers.Read 4 Oct 2026 · dispatchdms.com
Support
The contact page lists [email protected] and says sales, support, partnerships and press inquiries will receive a response within one business day.Read 4 Oct 2026 · dispatchdms.com
Headquarters
Bengaluru, IndiaRead 28 Sep 2026 · dispatchdms.com
API and uploads
Dispatch lists a REST API, webhook and CSV upload as ways to bring orders into the platform.Read 4 Oct 2026 · dispatchdms.com
Courier routing
Dispatch selects a courier for each shipment using factors such as weight, zone, cash on delivery, SLA target, serviceability, cost and historical performance.Read 4 Oct 2026 · dispatchdms.com
Data handling
The terms say customers own their data and Dispatch will not sell it; the privacy policy says courier partners see only shipment data needed to perform delivery.Read 4 Oct 2026 · dispatchdms.com
Data regions and deletion
The privacy policy says enterprise customers can elect India, SEA or EU data regions and deleted accounts are purged within 90 days.Read 4 Oct 2026 · dispatchdms.com
Failed deliveries
Dispatch provides a shared queue for failed delivery attempts with actions including reattempt, reschedule, return and courier switching.Read 4 Oct 2026 · dispatchdms.com
Fleet management
The platform manages trips, vehicles, rider shifts and attendance, and assigns orders based on zone, capacity and availability.Read 4 Oct 2026 · dispatchdms.com
Intended customers
Dispatch describes solutions for D2C brands, quick-commerce businesses, retail chains and marketplace sellers.Read 4 Oct 2026 · dispatchdms.com
Published plan limit
The Starter plan allows up to 2,000 shipments per month and one hub with up to five riders.Read 4 Oct 2026 · dispatchdms.com
Tracking and proof of delivery
Dispatch provides real-time rider location, customer ETA updates and map views; its rider app supports signature capture, photo proof of delivery and cash collection.Read 4 Oct 2026 · dispatchdms.com

Plans and prices

Starter ₹4,999 a month Up to 2,000 shipments / month · 1 hub, up to 5 riders · 16+ courier integrations · Email + chat support Read 4 Oct 2026 · dispatchdms.com
Growth ₹14,999 a month Up to 20,000 shipments / month · Unlimited hubs and riders · Rate cards + SLA dashboards · NDR automation + reattempt workflows · Priority support Read 4 Oct 2026 · dispatchdms.com
Enterprise Priced on request Unlimited shipments · Dedicated success manager · Custom integrations and SLAs · SSO + advanced roles · Uptime and support guarantees Read 4 Oct 2026 · dispatchdms.com

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