Dispatch vs Numus

Dispatch has no write-up on Specifiction yet; its figures are above.

Numus is delivery software for managing orders, dispatch, tracking, proof of delivery, and payment. Orders from a booking site, staff-entered phone calls, and walk-ins enter one queue. Dispatchers can check driver availability, assign work, and send route and customer details to drivers’ phones. A fleet map refreshes every ten seconds, while customers can follow orders through a public link without an account or app. Proof of delivery uses a one-time code recorded on a timestamped order timeline described as immutable. Paystack supports card, bank transfer, USSD, and mobile money; rider cash collections are logged in daily reports. The fleet map uses OpenStreetMap, and driver navigation opens Google Maps or Apple Maps. Team tools include role-based staff logins, activity logging, and in-app chat with push notifications and message history. Business Suite and Driver apps are listed for iOS and Android and are free on the App Store and Google Play. Numus is aimed at delivery owners, dispatchers, riders, and counter staff, including teams on low-bandwidth networks. Its free plan is free and includes 10 monthly orders, one driver, five routes, live tracking, proof of delivery, and email notifications. WhatsApp Business ordering remains in development with no release date announced.