Dispatch vs InstaDispatch
Dispatch
dispatchdms.comInstaDispatch
instadispatch.comSide by side
| Figure | Dispatch | InstaDispatch |
|---|---|---|
| Price from | ₹4,999/mo | $200/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| iOS | — | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 3 | 5 |
| Spec score · Courier Management Software | 8.2 (#8) | 9.1 (#1) |
| Headquarters | Bengaluru, India | Northampton, United Kingdom |
| Integrations | Listed courier partners include Delhivery, Shiprocket, Borzo, Porter, Dunzo, DHL, FedEx and DTDC; order sources include Shopify, WooCommerce, Magento, Amazon, Flipkart and Meesho. | Listed connectors include DHL, UPS, FedEx, DPD, Parcelforce, Palletways, Shopify, Magento, Amazon, WooCommerce, eBay, Linnworks, Shiptheory, Mintsoft, QuickBooks, Stripe and Xendit. |
| Intended customers | Dispatch describes solutions for D2C brands, quick-commerce businesses, retail chains and marketplace sellers. | The product is presented for domestic and international couriers, last-mile and same-day delivery businesses, freight forwarders and white-glove delivery operators. |
| Product | Dispatch is a delivery operations platform for ecommerce brands that combines management of owned riders with routing to courier partners. | InstaDispatch is a cloud-based delivery management system for courier, logistics, freight forwarding and e-commerce delivery teams. |
| Support | The contact page lists [email protected] and says sales, support, partnerships and press inquiries will receive a response within one business day. | The help center advertises live chat Monday to Friday, email support targeted within one business hour, phone support and screen-share calls. |
Plans
InstaDispatch
- FreeFree
- Small$200 a month
- Medium$300 a month
- Large$600 a month
- Enterprise$1,200 a month
In their own words
InstaDispatch
InstaDispatch is a cloud-based delivery management system for courier, logistics, freight forwarding, and e-commerce teams. It handles order booking, automated dispatch, job allocation, route planning, and planning routes across multiple vehicles. Digital proof of delivery can record signatures, OTPs, barcodes, photos, comments, timestamps, and geo-coordinates. Customers can receive milestone updates by email, SMS, or WhatsApp. Listed integrations include DHL, UPS, FedEx, DPD, Shopify, Magento, Amazon, WooCommerce, QuickBooks, and Stripe. The Android and iOS driver app works offline, keeping delivery and proof-of-delivery records locally until connectivity returns. InstaDispatch says its cloud service has 99.9% uptime, encrypted data, and backups; it also describes dedicated account management, onboarding, and 24/7 support. A Free plan is listed, without a stated shipment allowance or price. The pricing note says paid plans start at $129/mo; listed monthly plans include Small at $200 a month and Enterprise at $1,200 a month. Some add-ons, including route optimization and ETA, are paid.