CivicPlus Mass Notification

Spec sheet

Purpose

The platform helps municipalities send emergency alerts, routine resident updates, and internal communications.Read 9 Oct 2026 · civicplus.com

Intended users

The product is designed for local governments and highlights use by public information officers, city administrators, IT directors, and emergency managers.Read 9 Oct 2026 · civicplus.com

Integrations

The product can connect with CivicPlus municipal websites and the Resident Portal, and supports IPAWS and ESRI mapping technology.Read 9 Oct 2026 · civicplus.com

Security

CivicPlus says it conducts third-party vulnerability scans and assessments and uses secure coding practices to protect software and websites.Read 9 Oct 2026 · civicplus.com

Headquarters

Manhattan, Kansas, United StatesRead 28 Sep 2026 · civicplus.com

Founded

1998Read 28 Sep 2026 · civicplus.com

Availability and support

CivicPlus states its solutions maintain 99.9% uptime and that it offers 24/7/365 emergency support.Read 9 Oct 2026 · civicplus.com

Channels

Messages can be sent through SMS, email, voice, mobile apps, websites, and social media.Read 9 Oct 2026 · civicplus.com

Delivery capacity

CivicPlus states the system delivers 60,000 text notifications per minute.Read 9 Oct 2026 · civicplus.com

Emergency alerts

It integrates with FEMA’s IPAWS to reach people who are not registered in the system.Read 9 Oct 2026 · civicplus.com

Geotargeting

GIS and ESRI mapping technology can target notifications to specific geographic areas.Read 9 Oct 2026 · civicplus.com

Internal coordination

Staff features include secure messaging, group and user management, templates, mobile access, and real-time reporting.Read 9 Oct 2026 · civicplus.com

Pricing availability

CivicPlus asks prospective customers to request a custom pricing estimate; the page does not list a price.Read 9 Oct 2026 · civicplus.com

Routine notices

Routine uses include road closures, utility updates, community events, public meeting reminders, and service disruptions.Read 9 Oct 2026 · civicplus.com

Translation

The product supports automatic translation in more than 70 languages.Read 9 Oct 2026 · civicplus.com

Plans and prices

Every CivicPlus Mass Notification plan and price →

Where Specifiction places it

• Mass Notification Software#15 of 347.6