Cloud Commerce Pro

Spec sheet

What it does

Cloud Commerce Pro is a cloud order and inventory management system for multi-channel retailers.Read 15 Oct 2026 · cloudcommercepro.com

Product

Cloud Commerce Pro is a cloud based order management system that brings orders, stock, fulfilment, and sales channels into one system.Read 11 Oct 2026 · cloudcommercepro.com

Deployment

TrustRadius lists the deployment type as SaaS and reports no mobile application.Read 15 Oct 2026 · trustradius.com

Free plan

NoRead 24 Sep 2026 · cloudcommercepro.com

API

Cloud Commerce Pro offers an Open API for orders, stock, products and dispatch notifications between the platform and external systems.Read 15 Oct 2026 · cloudcommercepro.com

Integrations

Named integrations include Shopify, WooCommerce, Magento, EKM, Visualsoft, Amazon, eBay, QuickBooks, Sage 50 and Xero.Read 15 Oct 2026 · cloudcommercepro.com

Support

Support includes first-line and technical teams, a customer knowledgebase, videos, onboarding specialists and dedicated training.Read 15 Oct 2026 · cloudcommercepro.com

Headquarters

The vendor lists its UK office at First Floor, Swan Buildings, 20 Swan Street, Manchester M4 5JW.Read 15 Oct 2026 · cloudcommercepro.com

Founded

2003Read 19 Oct 2026 · cloudcommercepro.com

Access and compatibility

The system is accessed through a secure login in an internet browser, requires no software download, and is compatible with current PC and Apple Mac browsers.Read 11 Oct 2026 · cloudcommercepro.com

Accounting integrations

The integrations page names QuickBooks, Sage 50, and Xero for connecting sales channels with digital accounts.Read 11 Oct 2026 · cloudcommercepro.com

API documentation support

The company directs API-support requests to a dedicated API team by email and says API features are expanding.Read 15 Oct 2026 · cloudcommercepro.com

API extensibility

The API can connect unsupported webstores, marketplaces, courier services, warehouses, ERPs and supplier stock feeds.Read 15 Oct 2026 · cloudcommercepro.com

Automation rules

YesRead 24 Sep 2026 · cloudcommercepro.com

Barcode scanning

An Android scanning application supports picking, receiving stock and stocktaking with wireless updates.Read 15 Oct 2026 · cloudcommercepro.com

Company legal entity

Cloud Commerce Group Ltd is an active UK private limited company incorporated on 1 October 2003 for software development.Read 15 Oct 2026 · find-and-update.company-information.service.gov.uk

Company size

LinkedIn lists Cloud Commerce Pro as a privately held company with 11–50 employees.Read 15 Oct 2026 · linkedin.com

CRM and messaging

Customer and order records are stored in a CRM and messages from connected channels can be handled in one message centre.Read 15 Oct 2026 · cloudcommercepro.com

Customer communication

A central message centre links marketplace messages directly to orders, and automated notifications pass tracking details to customers.Read 11 Oct 2026 · cloudcommercepro.com

Data exchange

Scheduled CSV or FTP workflows are available for third-party systems that do not expose an API.Read 15 Oct 2026 · cloudcommercepro.com

EPOS

The software provides EPOS to connect in-store sales with online channels, with integrated payments available through Paymentsense.Read 11 Oct 2026 · cloudcommercepro.com

Intended customers

The maker describes it as designed for established, higher-volume ecommerce businesses selling across multiple channels and handling complex workflows.Read 11 Oct 2026 · cloudcommercepro.com

Inventory sync

YesRead 24 Sep 2026 · cloudcommercepro.com

Limit: currency handling

One Capterra reviewer complained that exchange-rate handling was based on a single currency.Read 15 Oct 2026 · capterra.com

Limit: reliability incidents

Some reviewers report glitches that delayed order imports, caused overselling or disrupted operations.Read 15 Oct 2026 · softwareadvice.com

Limit: support delays

Critical reviewers describe unresolved tickets, slow responses and support that became less effective during some periods.Read 15 Oct 2026 · trustpilot.com

Limit: usability and setup

Reviews mention slow loading, difficult deployment, setup delays and a limited phone-support experience.Read 15 Oct 2026 · softwareadvice.com

Limits and pricing

The maker says subscription pricing depends on the platform capabilities used and is not based on order volume, number of users, or turnover; it does not show a fixed price on the pricing page.Read 11 Oct 2026 · cloudcommercepro.com

Notable news: ownership change

Trustpilot reviews published in February 2026 refer to new owners and improvements to UK-based support and system stability.Read 15 Oct 2026 · trustpilot.com

Onboarding

A specialist onboarding team of project managers, data specialists, and shipping experts supports setup, with dedicated training for go-live.Read 11 Oct 2026 · cloudcommercepro.com

Order management

The platform centralizes orders from marketplaces and webstores into one operational system.Read 15 Oct 2026 · cloudcommercepro.com

Order processing

It pulls orders from integrated online channels into one view and supports filtering, batching, editing, splitting, and merging orders.Read 11 Oct 2026 · cloudcommercepro.com

Order synchronization

YesRead 24 Sep 2026 · cloudcommercepro.com

Praise: automation and efficiency

Reviewers praise centralized channel management, stock synchronization, automated dispatch and reduced manual work.Read 15 Oct 2026 · softwareadvice.com

Praise: integrations

Reviewers value linking marketplaces, couriers, accounting systems and webstores through one platform.Read 15 Oct 2026 · softwareadvice.com

Praise: support

Reviewers frequently describe support staff as responsive, knowledgeable and helpful.Read 15 Oct 2026 · trustpilot.com

Purchasing

The system can create purchase orders automatically when stock reaches configured thresholds.Read 15 Oct 2026 · cloudcommercepro.com

Rating on Capterra

4.3 out of 5 from 14 reviewsRead 15 Oct 2026 · capterra.com

Rating on G2

4.1 out of 5 from 6 reviewsRead 15 Oct 2026 · g2.com

Rating on GetApp

4.3 out of 5 from 14 reviewsRead 15 Oct 2026 · getapp.com

Rating on Software Advice

4.3 out of 5 from 14 reviewsRead 15 Oct 2026 · softwareadvice.com

Rating on Trustpilot

4.5 out of 5 from 204 reviewsRead 15 Oct 2026 · trustpilot.com

Rating on TrustRadius

8 out of 10 from 1 reviewRead 15 Oct 2026 · trustradius.com

Security and privacy

The data-processing agreement commits the provider to technical and organizational controls for confidentiality, integrity and protection of customer data.Read 15 Oct 2026 · cloudcommercepro.com

Shipping

Automated shipping rules link orders to a courier and service using criteria set by the customer and the shipping team.Read 11 Oct 2026 · cloudcommercepro.com

Shipping automation

Shipping features select couriers and automate label printing across supported delivery services.Read 15 Oct 2026 · cloudcommercepro.com

Stock control

Inventory quantities can be synchronized across sales channels and warehouses in real time.Read 15 Oct 2026 · cloudcommercepro.com

System requirements

The vendor says the service is accessed through a secure web-browser login and works with current PC and Apple Mac browsers.Read 15 Oct 2026 · cloudcommercepro.com

Trade ordering

Wholesale customers can log in, place orders, view order history and see financial reports.Read 15 Oct 2026 · cloudcommercepro.com

User management

The multi-channel product page states that user access and permissions have no stated user-count limit.Read 15 Oct 2026 · cloudcommercepro.com

Warehouse

Scanning options support picking and packing across multiple warehouse modes to minimise errors.Read 11 Oct 2026 · cloudcommercepro.com

Warehouse management

Warehouse tools support multiple locations, pick routing, virtual warehouses and third-party logistics connections.Read 15 Oct 2026 · cloudcommercepro.com

Warehouse support

advancedRead 24 Sep 2026 · cloudcommercepro.com

Plans and prices

Every Cloud Commerce Pro plan and price →

Where Specifiction places it

• Multichannel Ecommerce Software#17 of 828.4