Coffee Shop Manager

Spec sheet

Purpose

Coffee Shop Manager provides POS technology and business tools designed for specialty coffee shops.Read 11 Oct 2026 · coffeeshopmanager.com

Product

Coffee Shop Manager is a point-of-sale system designed for specialty coffee shops, cafes, and bakeries.Read 11 Oct 2026 · coffeeshopmanager.com

Support

The maker says technical support engineers are available seven days a week; weekday hours are 10 AM–7 PM CST and weekend emergency service is 10 AM–7 PM CST.Read 11 Oct 2026 · coffeeshopmanager.com

Headquarters

Irving, Texas, United StatesRead 28 Sep 2026 · coffeeshopmanager.com

Founded

2001Read 28 Sep 2026 · coffeeshopmanager.com

Accounting integration

The maker states that Coffee Shop Manager integrates with QuickBooks Pro and can export multi-location sales information into one QuickBooks database.Read 11 Oct 2026 · coffeeshopmanager.com

Company history

The maker says Coffee Shop Manager first launched in 2001 and joined Granbury Solutions in 2012.Read 11 Oct 2026 · coffeeshopmanager.com

Customer marketing

The system supports customer search and analysis, purchase rewards, one-time offers, and email or text communication.Read 11 Oct 2026 · coffeeshopmanager.com

Industry fit

The system is designed for coffee shops, cafes, and bakeries, and can also be adapted for other food and drink items.Read 11 Oct 2026 · coffeeshopmanager.com

Intended customers

The maker says the product serves specialty coffee businesses and selected quick-serve environments, with customers in all 50 states.Read 11 Oct 2026 · coffeeshopmanager.com

Inventory

Inventory tools track physical counts, purchase orders, receipts, and invoices, and can alert users when ingredients fall below a chosen level.Read 11 Oct 2026 · coffeeshopmanager.com

Kitchen workflow

The Kitchen Module sends completed POS orders to a kitchen touchscreen in the order received and tracks when orders are finished.Read 11 Oct 2026 · coffeeshopmanager.com

Loyalty

The loyalty program tracks transactions across POS and online ordering, and the maker describes it as a web-based program that can also accept posted transactions or customer check-ins.Read 11 Oct 2026 · coffeeshopmanager.com

Multi-location

Coffee Shop Manager HQ provides centralized multi-store tools for menu changes, pricing, employee data, permissions, and reporting.Read 11 Oct 2026 · coffeeshopmanager.com

Multi-location management

Coffee Shop Manager HQ provides centralized menu, pricing, employee, reporting, loyalty, and gift-card tools for multiple store locations.Read 11 Oct 2026 · coffeeshopmanager.com

Network security partner

The maker identifies Trustwave as its official network security partner for managed network and PCI compliance services.Read 11 Oct 2026 · coffeeshopmanager.com

Order entry

Its Espresso Builder lets baristas customize drinks, including flavors, shots, and other modifications.Read 11 Oct 2026 · coffeeshopmanager.com

Ordering

The POS supports ringing up orders, and the tablet option supports order entry, customer lookup, and manager reports.Read 11 Oct 2026 · coffeeshopmanager.com

Payment security

The maker says card data is encrypted when swiped and sensitive cardholder data does not need to be stored at the shop.Read 11 Oct 2026 · coffeeshopmanager.com

Pricing availability

The maker describes packages and subscriptions as affordable and customized to business needs, and invites customers to request a consultation or demo rather than listing prices on the pages reviewed.Read 11 Oct 2026 · coffeeshopmanager.com

Pricing detail

The maker describes affordable packages and subscriptions customized to business needs but does not show numeric prices on the opened pages.Read 11 Oct 2026 · coffeeshopmanager.com

Reporting

Reports cover sales, sales tax, inventory, employee hours, and forecasts, with export options including Word, Excel, email, and HTML.Read 11 Oct 2026 · coffeeshopmanager.com

Security controls

The reporting page describes role-based security, biometric fingerprint authentication, and built-in local backup with an optional online backup solution.Read 11 Oct 2026 · coffeeshopmanager.com

Support and sales

The maker offers a free consultation and lists phone support at 817.750.3947.Read 11 Oct 2026 · coffeeshopmanager.com

Support subscription

The maker says support subscriptions include software updates and online technical support using an internet connection and remote access software.Read 11 Oct 2026 · coffeeshopmanager.com

Web access

N2K reporting is available through a web-based interface, and the maker says it brings POS data together every 15 minutes.Read 11 Oct 2026 · coffeeshopmanager.com

Where Specifiction places it

• Restaurant Management Software#26 of 397.6
• Restaurant POS Software#32 of 447.6