Comcast Business Managed Detection and Response

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Spec score 7.4 #9 of 32 in Managed Detection and Response Services

Spec sheet

Support: The product page says existing customers can reach Comcast Business customer support 24/7.Read 8 Oct 2026 · business.comcast.com
Headquarters: Philadelphia, PARead 28 Sep 2026 · business.comcast.com
Founded: 1963Read 28 Sep 2026 · business.comcast.com
24/7 monitoring: The Comcast SOC monitors alerts and responds to identified cybersecurity attacks 24/7/365.Read 8 Oct 2026 · business.comcast.com
Coverage: The cloud-based service monitors the customer’s IT environment across cloud, identity, network, and users.Read 8 Oct 2026 · business.comcast.com
Detection: Security analysts use AI and machine learning to identify threats including advanced persistent threats and zero-day exploits.Read 8 Oct 2026 · business.comcast.com
Limit: MDR is intended to contain and disrupt detected attacks but does not remediate underlying configuration issues, outdated software, or vulnerabilities; customers remain responsible for those fixes.Read 8 Oct 2026 · business.comcast.com
Optional features: Optional paid features include vulnerability scanning, extended data retention from the default 60 days to 365 days, security reviews, and a dedicated security team.Read 8 Oct 2026 · business.comcast.com
Platform partner: The service combines Comcast Business monitoring and compliance capabilities with Rapid7’s SecOps platform and expertise.Read 8 Oct 2026 · business.comcast.com
Pricing basis: Subscription fees are based on the volume of assets licensed for monitoring, and Comcast may set a minimum asset count.Read 8 Oct 2026 · business.comcast.com
Promotion: The product page advertises MDR free for 3 months for new MDR customers on a 3-year agreement, with the offer ending December 21, 2026 and other restrictions applying.Read 8 Oct 2026 · business.comcast.com
Reporting: MDR provides documentation and ready-to-use reports that can help address cybersecurity standards.Read 8 Oct 2026 · business.comcast.com
Requirements: Monitored assets need internet connectivity for the service to communicate with the MDR platform.Read 8 Oct 2026 · business.comcast.com
Service: Comcast Business MDR is a managed cybersecurity service for detecting, analyzing, and responding to cyberthreats.Read 8 Oct 2026 · business.comcast.com
Service tiers: Essentials includes customer support, threat investigation and containment, and data archiving; Enhanced adds custom detection rules; Complete adds custom SOAR automations and threat hunting.Read 8 Oct 2026 · business.comcast.com
SIEM: The service includes SIEM, which security experts use real-time data to identify potential security incidents.Read 8 Oct 2026 · business.comcast.com
Who it serves: Comcast’s launch announcement describes MDR as intended for medium and large enterprise customers.Read 8 Oct 2026 · business.comcast.com

Plans and prices

MDR Essentials, Enhanced, or Complete Priced on request Monthly recurring charge; price requires consultation Licensed number of monitored assets · 3-year term required for current 3-month promotion · Offer for new MDR customers; restrictions and availability apply Read 8 Oct 2026 · business.comcast.com

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