Tech riderRev. 8 Oct 2026

Comcast Business Managed Detection and Response

Ch 176.3of 29Managed Detection and Response Services

1Runs onWeb
2Monitoring coverage24 7
3Response modelcoordinated
4Threat huntingYes
5Incident responseYes
6Log retention60 days
7Coverage areasall three

7 lines stated Written from the maker's own pages: business.comcast.com

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The Comcast Business Managed Detection and Response homepage

Overview

Comcast Business Managed Detection and Response is ranked #17 of 29 in managed detection and response services on Specifiction. It runs on Web.

Comcast Business Managed Detection and Response plans and pricing

All plans

MDR Essentials, Enhanced, or Complete Monthly recurring charge; price requires consultation Licensed number of monitored assets · 3-year term required for current 3-month promotion · Offer for new MDR customers; restrictions and availability apply business.comcast.com · 8 Oct 2026

Compared on managed detection and response services

Free plan: Nobusiness.comcast.com
Monitoring coverage: 24_7business.comcast.com
Response model: coordinatedbusiness.comcast.com
Threat hunting: Yesbusiness.comcast.com
Incident response: Yesbusiness.comcast.com
Log retention: 60 daysbusiness.comcast.com
Coverage areas: all_threebusiness.comcast.com

Facts

Service: Comcast Business MDR is a managed cybersecurity service for detecting, analyzing, and responding to cyberthreats.business.comcast.com · 8 Oct 2026
Coverage: The cloud-based service monitors the customer’s IT environment across cloud, identity, network, and users.business.comcast.com · 8 Oct 2026
Detection: Security analysts use AI and machine learning to identify threats including advanced persistent threats and zero-day exploits.business.comcast.com · 8 Oct 2026
SIEM: The service includes SIEM, which security experts use real-time data to identify potential security incidents.business.comcast.com · 8 Oct 2026
Reporting: MDR provides documentation and ready-to-use reports that can help address cybersecurity standards.business.comcast.com · 8 Oct 2026
24/7 monitoring: The Comcast SOC monitors alerts and responds to identified cybersecurity attacks 24/7/365.business.comcast.com · 8 Oct 2026
Service tiers: Essentials includes customer support, threat investigation and containment, and data archiving; Enhanced adds custom detection rules; Complete adds custom SOAR automations and threat hunting.business.comcast.com · 8 Oct 2026
Optional features: Optional paid features include vulnerability scanning, extended data retention from the default 60 days to 365 days, security reviews, and a dedicated security team.business.comcast.com · 8 Oct 2026
Platform partner: The service combines Comcast Business monitoring and compliance capabilities with Rapid7’s SecOps platform and expertise.business.comcast.com · 8 Oct 2026
Pricing basis: Subscription fees are based on the volume of assets licensed for monitoring, and Comcast may set a minimum asset count.business.comcast.com · 8 Oct 2026
Limit: MDR is intended to contain and disrupt detected attacks but does not remediate underlying configuration issues, outdated software, or vulnerabilities; customers remain responsible for those fixes.business.comcast.com · 8 Oct 2026
Requirements: Monitored assets need internet connectivity for the service to communicate with the MDR platform.business.comcast.com · 8 Oct 2026
Support: The product page says existing customers can reach Comcast Business customer support 24/7.business.comcast.com · 8 Oct 2026
Promotion: The product page advertises MDR free for 3 months for new MDR customers on a 3-year agreement, with the offer ending December 21, 2026 and other restrictions applying.business.comcast.com · 8 Oct 2026
Who it serves: Comcast’s launch announcement describes MDR as intended for medium and large enterprise customers.business.comcast.com · 8 Oct 2026