CommunityWFM pricing
3 plans read from communitywfm.com
RingCentral AI Workforce Management$20 a month per agent per monthRingCX add-on Read 15 Oct 2026 · blog.communitywfm.com
EnterprisePriced on request pricing available on requestlarge and multi-site teams · advanced forecasting, scheduling and intraday management Read 15 Oct 2026 · communitywfm.com
EssentialsPriced on request pricing available on requestsmall and mid-size contact centers · streamlined Enterprise feature set · same codebase as Enterprise Read 15 Oct 2026 · communitywfm.com
In short
- CommunityWFM has a free plan (Enterprise).
- Paid plans published: 1, from $20 a month.
- 2 plans are priced on request (Enterprise, Essentials).
What the alternatives costAll alternatives →
| Tool | From | Free plan | Free trial |
|---|---|---|---|
| Daktela WFM | €12/mo | Yes | Yes |
| Aspect Workforce | $1/mo | No | No |
| HiveDesk Contact Center WFM | $5/mo | No | Yes |
| Dialpad WFM | — | No | No |
| GetWFM | — | Yes | No |
| Five9 Interaction Analytics | $119/mo | No | No |
| Naumen Workforce Management | 30,000 RUB/mo | No | Yes |
| SingleComm Workforce | $49/mo | No | No |