Daktela WFM pricing
10 plans read from daktela.com
AdminFree Free; full management and planning setup at no extra cost.For users without scheduled shifts Read 30 Sep 2026 · daktela.com
WFM AdminFree included with licenceFull management and planning setup Read 14 Oct 2026 · daktela.com
SMS€12 a month per user/month, excl. VATTwo-way messaging · templates · automatic replies Read 14 Oct 2026 · daktela.com
Webchat€15 a month per user/month, excl. VATScalable chatbot · brand customisation · real-time and click-to-call Read 14 Oct 2026 · daktela.com
Agent€20 a month €20 / month; the page does not state a billing interval beyond monthly pricing.AI shift planning · traffic prediction · 24/7 support Read 30 Sep 2026 · daktela.com
WFM Agent€20 a month per agent/monthAI shift planning · traffic prediction · 24/7 support Read 14 Oct 2026 · daktela.com
Social€25 a month per user/month, excl. VATMessenger, WhatsApp and Instagram · comment management · reply templates Read 14 Oct 2026 · daktela.com
Email€30 a month per user/month, excl. VATAdvanced templates · unlimited mailboxes · automatic distribution Read 14 Oct 2026 · daktela.com
Voice€30 a month per user/month, excl. VATInbound/outbound calls · unlimited concurrent calls · routing and recording Read 14 Oct 2026 · daktela.com
Omnichannel€86 a month per user/month, excl. VATVoice, email, webchat, SMS and social · one thread and history Read 14 Oct 2026 · daktela.com
In short
- Daktela WFM has a free plan (Admin).
- A free trial is offered.
- Paid plans published: 8, from €12 a month.
What the alternatives costAll alternatives →
| Tool | From | Free plan | Free trial |
|---|---|---|---|
| Aspect Workforce | $1/mo | No | No |
| HiveDesk Contact Center WFM | $5/mo | No | Yes |
| CommunityWFM | $20/mo | No | No |
| Dialpad WFM | — | No | No |
| GetWFM | — | Yes | No |
| Five9 Interaction Analytics | $119/mo | No | No |
| Naumen Workforce Management | 30,000 RUB/mo | No | Yes |
| SingleComm Workforce | $49/mo | No | No |