Convoy Platform
convoy.com
What it is
Convoy Platform is a freight marketplace where brokers and trusted carriers match and execute freight. Brokers can automate carrier negotiation, vetting, booking, tracking, status updates, document management, and payouts, while remaining the broker of record and responsible for customer relationships and shipment fulfillment. They can sync loads from a transportation management system through integrations or the Convoy Broker API, which supports event-based updates and webhooks. Carriers can find, bid on, and book loads through a free app for iOS and Android or the carrier web portal. Tools include instant booking, lane alerts, backhaul search, GPS fleet tracking, and in-app bill of lading submissions. Payment options include same-day, two-day, or 30-day terms, including QuickPay. The platform currently supports single-driver full truckload dry van, refrigerated, and flatbed freight, with live loading and unloading required. Carriers need active USDOT authority and applicable permits; interstate shipments require an active MC number, and safety rating or score may affect eligibility. DAT Freight Tech, LLC owns and operates the platform.
Spec sheet
- What it does
- Convoy Platform is a marketplace for brokers and trusted carriers to match and execute truckload freight.Read 15 Oct 2026 · convoy.com
- Product
- Convoy Platform is a freight marketplace built for brokers and trusted carriers to match and execute freight.Read 8 Oct 2026 · convoy.com
- Integrations
- Brokers can sync loads from their transportation management system through integrations and the Convoy Broker API, which supports event-based updates and webhooks.Read 8 Oct 2026 · docs.convoy.com
- Support
- Convoy Platform account support is available through broker account managers or [email protected] and [email protected].Read 8 Oct 2026 · convoy.com
- Headquarters
- Beaverton, Oregon, United StatesRead 28 Sep 2026 · convoy.com
- Acquisition
- DAT announced its agreement to acquire the Convoy Platform from Flexport on July 28, 2025.Read 15 Oct 2026 · dat.com
- API architecture
- The API uses authorized, versioned endpoints and event-driven webhooks for load, booking, tracking, document, invoice and payment events.Read 15 Oct 2026 · docs.convoy.com
- API limitation
- After a load is matched, API changes or cancellations are not implemented and the broker must contact Convoy operations.Read 15 Oct 2026 · docs.convoy.com
- App data practices
- Apple's listing says the app may link location, contact information, user content, search history, browsing history, identifiers, usage and diagnostics to the user.Read 15 Oct 2026 · apps.apple.com
- Broker automation
- The broker product automates booking and the shipment lifecycle, including carrier negotiation, onboarding, tracking, documents and payouts.Read 15 Oct 2026 · convoy.com
- Broker of record
- Brokers using the platform remain the broker of record and retain responsibility for customer relationships and shipment fulfillment.Read 8 Oct 2026 · convoy.com
- Carrier access
- The app gives carriers free access to tens of thousands of loads and allows simultaneous bids on multiple loads.Read 15 Oct 2026 · convoy.com
- Carrier app
- Carriers can find, bid on, and book loads through the free app, available on iOS and Android, or through the carrier web portal.Read 8 Oct 2026 · convoy.com
- Carrier booking
- Carriers can either accept upfront prices or submit bids that are immediately accepted, rejected or countered.Read 15 Oct 2026 · convoy.com
- Carrier eligibility
- Carriers need active USDOT authority and applicable permits; interstate shipments require an active MC number, and safety rating or score may affect eligibility.Read 8 Oct 2026 · support.convoy.com
- Carrier features
- Carrier features include instant booking, lane alerts, backhaul search, GPS fleet tracking, and in-app bill of lading submissions.Read 8 Oct 2026 · convoy.com
- Carrier network
- The platform connects brokers with owner-operators and small carriers through a centralized marketplace.Read 15 Oct 2026 · convoy.com
- Carrier restrictions
- Carrier terms prohibit re-brokering, co-brokering or subcontracting shipments obtained through the platform.Read 15 Oct 2026 · api.convoy.com
- Carrier scale
- DAT said nearly 30,000 carriers were using the app at the time of its acquisition announcement.Read 15 Oct 2026 · dat.com
- Company ownership
- LinkedIn identifies DAT Freight & Analytics as a public-company business unit of Roper Technologies.Read 15 Oct 2026 · linkedin.com
- Company size
- LinkedIn lists DAT Freight & Analytics at 501–1,000 employees.Read 15 Oct 2026 · linkedin.com
- DAT integration
- DAT said it plans to integrate Convoy Platform into DAT One so brokers can use automated and hands-on freight matching together.Read 15 Oct 2026 · dat.com
- Developer documentation
- Public documentation includes version selection, authentication, integration endpoints, load synchronization and webhook reference material.Read 15 Oct 2026 · docs.convoy.com
- Document management
- Carriers upload bills of lading, proof of delivery and inventory photos, generally within 24 hours after completion.Read 15 Oct 2026 · convoy.com
- Freight limits
- The platform currently supports single-driver full truckload dry van, refrigerated, and flatbed freight; shipments require live loading and unloading.Read 8 Oct 2026 · convoy.com
- Independent acquisition coverage
- FreightWaves reported that DAT acquired Convoy and that sources estimated the cash price at about $250 million.Read 15 Oct 2026 · freightwaves.com
- Licence
- The terms describe the Convoy software platform as owned and operated by DAT Freight Tech, LLC; they do not state an open-source licence.Read 15 Oct 2026 · api.convoy.com
- Limit: cancellations
- An Apple reviewer reported that three of five booked loads were cancelled near pickup and said the resulting compensation did not cover the wasted mileage.Read 15 Oct 2026 · apps.apple.com
- Limit: rates and notifications
- Google Play reviewers complained about low rates, slow bid responses and an unwanted persistent notification after an update.Read 15 Oct 2026 · play.google.com
- Load matching
- Loads can be synchronized from a broker's TMS and priced using models trained on real-time market bid data.Read 15 Oct 2026 · convoy.com
- Mobile system requirement
- The iPhone app requires iOS 15.1 or later and is listed as iPhone-only.Read 15 Oct 2026 · apps.apple.com
- Ownership
- The Convoy Platform is owned and operated by DAT Freight Tech, LLC, and DAT says it acquired the platform.Read 8 Oct 2026 · convoy.com
- Payments
- The platform facilitates carrier payouts through QuickPay with same-day, two-day or 30-day timing options.Read 15 Oct 2026 · convoy.com
- Performance enforcement
- Convoy tracks on-time performance, cancellations and app use; repeated or late falloffs can restrict bidding or remove a carrier from the platform.Read 15 Oct 2026 · support.convoy.com
- Praise: booking workflow
- An Apple reviewer praised the ability to bid, text or call, and receive next-day payment compared with another freight app.Read 15 Oct 2026 · apps.apple.com
- Praise: quick payment
- A Google Play reviewer praised QuickPay and in-app bidding as useful for a one-truck operation's cash flow and scheduling.Read 15 Oct 2026 · play.google.com
- Privacy and security
- DAT Freight Tech says it uses administrative, physical, and technological measures to protect user information from unauthorized access, loss, misuse, disclosure, alteration, and destruction.Read 8 Oct 2026 · api.convoy.com
- Public API
- The Brokers API lets brokers create and update loads and receive real-time execution events without leaving their TMS.Read 15 Oct 2026 · docs.convoy.com
- Rating on Apple App Store
- 4.6 out of 5 from 3.7K ratings.Read 15 Oct 2026 · apps.apple.com
- Rating on Google Play
- 3.6 out of 5 from 1.78K reviews.Read 15 Oct 2026 · play.google.com
- Relaunch history
- Flexport said it acquired Convoy technology in November 2023, rebuilt it and relaunched it as a neutral freight-execution layer before selling it to DAT.Read 15 Oct 2026 · test-www.flexport.com
- Risk and safety
- Convoy says its risk, safety, and quality models monitor carrier risk and performance to help detect fraud and theft.Read 8 Oct 2026 · convoy.com
- Risk controls
- Convoy says its risk and safety models monitor carriers for fraud, theft and performance problems.Read 15 Oct 2026 · convoy.com
- Security and fraud prevention
- DAT says Convoy uses machine-learning and AI models to verify carriers and block malicious actors.Read 15 Oct 2026 · dat.com
- Supported freight
- Supported freight is single-driver full truckload using dry van, refrigerated or flatbed equipment, with live loading and unloading required.Read 15 Oct 2026 · convoy.com
- Visibility
- Brokers receive live GPS location, predictive ETAs and shipment statuses that refresh every five minutes.Read 15 Oct 2026 · convoy.com
Plans and prices
Strong points and limits
Strong points
- Carrier app is free to use.
- Brokers can automate booking, tracking, and payouts.
- Carrier tools include GPS fleet tracking and lane alerts.
- Broker API supports event updates and webhooks.
- Carriers have same-day, two-day, and 30-day payment options.
Limits
- No free trial is listed.
- Freight support is limited to specified full truckload modes.
- Shipments require live loading and unloading.
- Carrier eligibility requires active authority and permits.
Who it suits
Convoy Platform suits brokers seeking freight booking and shipment workflow automation, and eligible carriers looking for loads through an app or web portal. It serves single-driver full truckload freight with live loading and unloading.
Verdict
The platform connects broker workflows with carrier load search and booking, with payment options for carriers. Its supported freight types and carrier eligibility requirements define who can use it.
Where Specifiction places it
- Transportation Management Software#2 of 388.8