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SPECIFICTION
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CreditSoft

creditsoft.com

From $1,095/mo WebWindowsAPISelf-hosted
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Spec score 8.1 #6 of 23 in Debt Management Software

Spec sheet

Purpose
CreditSoft is an agency platform for credit counseling, debt management, housing services, and related financial services.Read 8 Oct 2026 · creditsoft.com
Integrations
Listed integrations include Plaid, Authorize.Net, DocuSign, TransUnion, Equifax, Spinwheel, Google Gemini, Outlook, QuickBooks, and others.Read 8 Oct 2026 · creditsoft.com
Security
The maker says the platform uses HTTPS encryption, strong passwords, multi-factor authentication, pen-tested security, granular permissions, and audit logging.Read 8 Oct 2026 · creditsoft.com
Support
Technical support is available through a support portal, email, and phone, and the Customer Hub lists dedicated technical-support contact details.Read 8 Oct 2026 · creditsoft.com
Headquarters
Coral Springs, Florida, United StatesRead 28 Sep 2026 · creditsoft.com
Company
The product is by ICCO, which says it has served credit counseling and debt portfolio management agencies across North America since 1995.Read 8 Oct 2026 · creditsoft.com
AI features
Google Gemini powers natural-language database queries, call transcription and analysis, document processing, and chart generation.Read 8 Oct 2026 · creditsoft.com
Client management
Features include lead distribution, budgeting, financial scenarios, appointment scheduling, and electronic signatures.Read 8 Oct 2026 · creditsoft.com
Creditor management
CreditSoft supports creditor portfolio imports, batch proposals, MasterCard RPPS and Visa E-Pay, and creditor response files.Read 8 Oct 2026 · creditsoft.com
Data export
The maker says customers can download their data and describes CreditSoft as using a standard SQL Server database with full export capability.Read 8 Oct 2026 · creditsoft.com
Financial operations
The platform supports ACH processing, check printing, bank reconciliation, payment scheduling, creditor disbursements, and audit trails.Read 8 Oct 2026 · creditsoft.com
Hosting
Customers can provide cloud infrastructure or an on-premise server; managed hosting is also offered on customer-provided cloud infrastructure.Read 8 Oct 2026 · creditsoft.com
Implementation
The maker says most agencies go live in 30–45 days and that its team handles migration.Read 8 Oct 2026 · creditsoft.com
Scale
CreditSoft says it supports agencies ranging from 5 clients to more than 50,000 clients on the same platform.Read 8 Oct 2026 · creditsoft.com
Web portal
Clients, creditors, partners, and other listed user types can use a connected portal for self-service tasks such as enrollment, payments, and document signing.Read 8 Oct 2026 · creditsoft.com

Plans and prices

Professional implementation $5,500, paid once One-time implementation fee Installation, configuration, and 4-day training · custom tier implementation quoted separately Read 8 Oct 2026 · creditsoft.com
Front-End Essentials $13,140 a year per month; billed annually ($13,140/year) 3 Windows users included · 1,000 electronic signatures/month · Additional Windows users $199/mo · Optional test database $250/mo · self-hosted Read 8 Oct 2026 · creditsoft.com
Professional $29,940 a year per month; billed annually ($29,940/year) 5 Windows users included · Additional Windows users $199/mo · Optional test database $250/mo · self-hosted Read 8 Oct 2026 · creditsoft.com
Custom Priced on request Custom pricing Pricing based on scale and infrastructure · self-hosted or hosted · custom workflows, features, and integrations Read 8 Oct 2026 · creditsoft.com

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