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CustomsLogIQ

customslogiq.ai

From $495/mo Free plan WebAPI

What it is

CustomsLogIQ is a cloud platform for customs classification and trade compliance in Canada and the United States. It drafts 10-digit HS and HTS codes with GIR/GRI reasoning from commercial invoices, photos, PDFs, images, CSV files, and Excel XLSX files, including bulk uploads. Professionals can review or override its recommendations. Screening covers government agencies, sanctions, duties, taxes, and available free trade agreement opportunities. The system records reasoning, cited rulings, reviewed headings, broker decisions, and timestamped activity, and can export PDF or CSV reports. Trade Compliance and higher plans recheck classifications monthly and alert users to relevant regulatory changes. CustomsLogIQ describes the product as a research and drafting aid rather than an autonomous filing system; the professional of record makes the final decision. The free plan includes three monthly credits, then additional use costs $1 per credit. Credit Packs cost $1 as a one-time purchase, and Trade Compliance is $495 a month with a 12-month agreement. Customs filing is not offered.

Spec sheet

What it does
CustomsLogIQ (CLIQ) drafts 10-digit Canadian HS and U.S. HTS classifications, performs regulatory screening and landed-cost calculations, and produces audit-ready reports.Read 15 Oct 2026 · customslogiq.ai
Purpose
CustomsLogIQ is an AI customs classification and trade compliance platform for customs brokers, importers, manufacturers, and compliance teams.Read 2 Oct 2026 · customslogiq.ai
Deployment
Enterprise offers a private-instance option, configurable data residency and white-label deployment, while ordinary plans are presented as hosted service.Read 15 Oct 2026 · customslogiq.ai
Integrations
The Enterprise plan includes API and webhook integration; the pricing page does not name external integration partners.Read 2 Oct 2026 · customslogiq.ai
Security
CustomsLogIQ states that it uses TLS 1.3 encryption and isolated databases per country, and does not use classification data for AI training or share it with third parties.Read 2 Oct 2026 · customslogiq.ai
Support
The pricing comparison lists email support for Free and Credit Packs, priority support for Trade Compliance and Broker CRM, and dedicated support for Enterprise.Read 2 Oct 2026 · customslogiq.ai
Headquarters
Woodbridge, Ontario, CanadaRead 28 Sep 2026 · customslogiq.ai
AI assistant
The built-in assistant drafts client questions, summarizes conversations and answers customs or regulatory questions.Read 15 Oct 2026 · customslogiq.ai
AI training data
Submitted customs data is stated not to be used for model training, although anonymized aggregated usage patterns may improve service quality.Read 15 Oct 2026 · customslogiq.ai
API and webhooks
API and webhook integration are listed only for Enterprise plans; no public API reference, SDK or developer documentation page was identified.Read 15 Oct 2026 · customslogiq.ai
Audit records
Every classification records product data, reasoning, sources, reviewed headings, approval or override decisions and timestamps; paid plans export PDF or CSV reports.Read 15 Oct 2026 · customslogiq.ai
Bulk processing
Bulk uploads can contain thousands of line items, with each item receiving reasoning, screening, duty calculation and an audit trail.Read 15 Oct 2026 · customslogiq.ai
Classification
It drafts 10-digit HS and HTS codes with GIR/GRI reasoning and lets professionals review or override the recommendation.Read 2 Oct 2026 · customslogiq.ai
Classification reasoning
The system applies Canada’s GIR 1-6 and U.S. GRI rules in sequence and shows headings considered, rejected alternatives, legal notes and cited rulings.Read 15 Oct 2026 · customslogiq.ai
Company background
The About page says CustomsLogIQ is backed by Logistics and Customs Services Inc., which has served cross-border trade since 1996.Read 2 Oct 2026 · customslogiq.ai
Company founding
LinkedIn lists the company as founded in 2026.Read 15 Oct 2026 · ca.linkedin.com
Company headquarters
LinkedIn lists headquarters at Woodbridge, Ontario, with a primary address of 285 Jevlan Drive, Woodbridge, Ontario L4L 8G6, Canada.Read 15 Oct 2026 · ca.linkedin.com
Company size
LinkedIn lists CustomsLogIQ as a privately held company with 2-10 employees.Read 15 Oct 2026 · ca.linkedin.com
Compliance checks
The platform screens Canadian government agencies and U.S. ACE Partner Government Agencies, sanctions, duty, taxes, and available FTA opportunities.Read 2 Oct 2026 · customslogiq.ai
Compliance monitoring
Trade Compliance and higher tiers recheck classifications monthly against tariff schedules, rulings and duty rates and alert users to changes.Read 15 Oct 2026 · customslogiq.ai
Coverage limitation
The live product coverage described is Canada and the United States; other markets are not covered.Read 15 Oct 2026 · customslogiq.ai
Data residency
Enterprise clients can configure data residency, and the company says they can request a private instance.Read 2 Oct 2026 · customslogiq.ai
Data sharing
The company says it does not sell personal data or share submitted customs data for third-party purposes, but may use confidentially bound hosting and payment providers.Read 15 Oct 2026 · customslogiq.ai
Documentation and support
Public materials include feature, pricing, comparison, tariff-reference, checklist and blog pages; support is email on lower tiers, priority on team tiers and dedicated for Enterprise.Read 15 Oct 2026 · customslogiq.ai
Duty and landed cost
CLIQ calculates duties, taxes and total landed cost using live exchange rates and identifies possible FTA savings.Read 15 Oct 2026 · customslogiq.ai
Filing limitation
CLIQ does not transmit declarations to CBSA or CBP and does not replace a licensed customs broker; legal responsibility remains with the importer or broker.Read 15 Oct 2026 · customslogiq.ai
Government screening
The platform screens nine Canadian government agencies and U.S. ACE Partner Government Agencies for applicable requirements.Read 15 Oct 2026 · customslogiq.ai
Human review requirement
CLIQ is a research and drafting tool; a broker or compliance professional must review, approve, challenge or override each AI result.Read 15 Oct 2026 · customslogiq.ai
Industry membership
The company identifies itself as a Preferred Business Client of the Canadian Society of Customs Brokers and an NVIDIA Inception member.Read 15 Oct 2026 · customslogiq.ai
Input formats
Users can submit product text, photos, PDFs, images, commercial invoices, CSV files and Excel XLSX catalogs, including bulk uploads.Read 15 Oct 2026 · customslogiq.ai
Inputs
It accepts commercial invoices, product photos, PDFs, images, CSV, and Excel XLSX files, including bulk classification uploads.Read 2 Oct 2026 · customslogiq.ai
Legal limitation
Terms disclaim guarantees of classification, duty or screening accuracy and limit total liability to credits purchased in the prior 12 months.Read 15 Oct 2026 · customslogiq.ai
Licence
The Terms state CustomsLogIQ owns the platform, AI models and proprietary algorithms; no open-source licence is stated.Read 15 Oct 2026 · customslogiq.ai
Limit: contractual commitment
The vendor states that monthly subscription prices are installment options tied to a 12-month agreement.Read 15 Oct 2026 · customslogiq.ai
Limit: nonrefundable credits
The Terms say classification credits are nonrefundable, although purchased credits never expire.Read 15 Oct 2026 · customslogiq.ai
Limitation
CustomsLogIQ describes itself as a research and drafting tool rather than an autonomous filing system, and says the professional of record makes the final decision.Read 2 Oct 2026 · customslogiq.ai
Maker backing
CustomsLogIQ says it is backed by Logistics and Customs Services Inc., a Canadian customs brokerage serving cross-border trade since 1996.Read 15 Oct 2026 · customslogiq.ai
Markets
The platform supports Canada and the United States, with country-specific tariffs, rulings, and regulatory data.Read 2 Oct 2026 · customslogiq.ai
Monitoring
Trade Compliance and higher plans recheck classifications monthly and alert users to relevant regulatory changes.Read 2 Oct 2026 · customslogiq.ai
Notable news: NVIDIA Inception
A LinkedIn announcement dated in 2026 says CustomsLogIQ was accepted into NVIDIA’s Inception startup program.Read 15 Oct 2026 · linkedin.com
Praise: pricing flexibility
G2’s independent listing describes a free tier, pay-as-you-go credits with no expiration and volume discounts down to $0.77 per credit.Read 15 Oct 2026 · g2.com
Rating on G2
No user rating or review count is displayed on G2’s CustomsLogIQ pricing listing; G2 lists five pricing editions and says there is no free trial.Read 15 Oct 2026 · g2.com
Ruling research
The service indexes more than 1,115 CBSA advance rulings and more than 221,000 CBP rulings and related U.S. court material.Read 15 Oct 2026 · customslogiq.ai
Sanctions and trade remedies
Features include sanctions and denied-party checks plus anti-dumping, countervailing-duty, SIMA, Section 232 and Section 301 exposure checks.Read 15 Oct 2026 · customslogiq.ai
Security and compliance
The privacy policy says hosting uses SOC 2-compliant cloud infrastructure and that the company follows GDPR and PIPEDA requirements.Read 15 Oct 2026 · customslogiq.ai
Security encryption
The company states that data uses TLS 1.3 in transit and encryption at rest, with separate databases for each country.Read 15 Oct 2026 · customslogiq.ai

Plans and prices

Free Free Free with signup; then $1 per credit 3 credits included each month · Single and Vision classification · Manual entry, one item at a time · No card required Read 2 Oct 2026 · customslogiq.ai
Free Free free with signup; then $1 per credit 3 credits monthly · single and Vision classification · manual entry one item at a time · credits reset monthly and do not stack · no card required Read 15 Oct 2026 · customslogiq.ai
Credit Packs $1, paid once pay as you go from $1 per credit bulk and all classification types · volume bonuses up to 30% · purchased credits never expire · packs: $100/110 credits, $250/288, $500/600, $1,000/1,250, $5,000/6,500 Read 15 Oct 2026 · customslogiq.ai
Trade Compliance $495 a month monthly installment on a 12 month agreement, or $5,049/year paid annually 500 credits monthly · bulk classification · compliance monitoring · audit and reporting · team workspace · priority support · purchased credits roll over forever Read 15 Oct 2026 · customslogiq.ai
Broker CRM $695 a month monthly installment on a 12 month agreement, or $7,089/year paid annually; coming soon everything in Trade Compliance · full CRM and client management · team workspace · 700 credits monthly · CLIQ AI Handoff · priority support Read 15 Oct 2026 · customslogiq.ai
Enterprise Priced on request custom annual pricing based on volume and deployment everything in Broker CRM · API and webhook access · SSO · white-label deployment · private instance option · data residency · dedicated onboarding and support Read 15 Oct 2026 · customslogiq.ai

Every CustomsLogIQ plan and price →

Strong points and limits

Strong points

  • Drafts 10-digit HS and HTS codes with reasoning
  • Accepts bulk classification uploads
  • Screens sanctions, duties, taxes, and available FTA opportunities
  • Exports audit records as PDF or CSV
  • Free plan includes three monthly credits

Limits

  • Customs filing is not offered
  • Professional of record makes the final decision
  • Trade Compliance requires a 12-month agreement
  • Free plan charges $1 credit

Who it suits

It is aimed at customs brokers, importers, manufacturers, and compliance teams working with Canadian and U.S. trade requirements. It suits professionals who want classification drafts and compliance checks while retaining final decision-making responsibility.

CustomsLogIQ in depth

Read the full write-up

CustomsLogIQ is a customs classification and trade-compliance platform for brokers, importers, manufacturers, and compliance teams handling Canadian and U.S. trade. It is strongest as a research and review workflow, not a replacement for filing systems or a professional’s final judgment.

Overview

CustomsLogIQ brings classification drafts, compliance screening, landed-cost calculation, and audit records into a cloud service. Its country-specific tariff, ruling, and regulatory coverage is focused on Canada and the United States, so businesses whose work centers elsewhere should look for broader geographic coverage.

The platform is backed by Logistics and Customs Services Inc., which has served cross-border trade since 1996. CustomsLogIQ explicitly leaves the final classification decision to the professional of record and does not file customs entries.

Key features

Classification and document intake

CustomsLogIQ drafts 10-digit HS and HTS codes with GIR/GRI reasoning. It accepts commercial invoices, product photos, PDFs, images, CSV files, and Excel XLSX files; bulk uploads make it more suited to teams handling multiple products than the Free plan’s one-at-a-time workflow. Professionals can review or override recommendations, a useful safeguard where classification judgment matters, but also a reason not to treat its drafts as filing-ready decisions.

Screening and audit trail

Checks cover Canadian government agencies, U.S. ACE Partner Government Agencies, sanctions, duty, taxes, and available FTA opportunities. Landed-cost calculation adds a cost view, while records of reasoning, cited rulings, reviewed headings, broker decisions, and timestamped activity support later review. PDF and CSV report export makes those records portable.

Monitoring, security, and integrations

Trade Compliance and higher plans recheck classifications monthly and alert users to relevant regulatory changes. CustomsLogIQ says it uses TLS 1.3 encryption and separate databases for each country, and that it does not use classification data for AI training or share it with third parties. Enterprise clients can configure data residency or request a private instance. Enterprise also includes API and webhook integration; no named external integration partners are specified in the plan description, so buyers needing a particular connector should confirm fit before committing.

Pricing

Free and pay-as-you-go

Free costs nothing, with signup and no card required. It includes 3 credits each month for single and vision classification, with manual entry one item at a time; usage beyond those credits is $1 per credit. This is a practical way to assess occasional classification work, but the monthly allowance and manual single-item input constrain sustained or bulk use.

Credit Packs cost $1 as a one-time purchase, billed at $1 / credit, with volume discounts to $0.77 per credit. Packs range from $100 for 110 credits to $5,000 for 6,500 credits; credits never expire. There is no subscription, and bulk processing and all classification types are included, making this more suitable than Free for irregular workloads that need broader classification options. Buyers give up the monthly compliance monitoring and team workspace included in Trade Compliance.

Team plans

Trade Compliance costs $495 a month, billed $495 /mo or $5,049 /yr paid annually, and requires a 12 month agreement. It includes 500 credits each month, monitoring, audit and reporting, a team workspace, priority support, and purchased credits that roll over forever. It suits teams that need recurring compliance oversight and shared review, but the agreement is a substantial commitment compared with expiring-free, one-time credit purchases; the plan’s monthly credits are distinct from the purchased credits that roll over.

Broker CRM costs $695 a month, billed $695 /mo or $7,089 /yr paid annually, and also requires a 12 month agreement. It is marked Coming soon and includes 700 credits each month, a full CRM and team workspace, priority support, and purchased credits that roll over forever. It may suit brokers seeking the CRM workflow, but its coming-soon status means it is not the choice for a team needing that capability immediately.

Enterprise has custom pricing based on volume. It adds SSO and API access, dedicated support and onboarding, custom volume, and custom data residency, which makes it the plan for organizations with integration or deployment requirements rather than a predictable self-serve price.

Platforms

CustomsLogIQ runs in the cloud and is available on web and through an API. Enterprise includes API and webhook integration. It is not a customs filing system.

Who it's for

Customs brokers and importers working across Canada and the United States are the clearest fit, particularly when they need reviewable classifications, screening, and traceable decisions. Manufacturers and compliance teams can also use its document-based classification and monitoring workflows. It is not the right choice for organizations that expect autonomous filing, or for buyers who need country coverage beyond the two supported markets.

Pros and cons

Pro: Classification drafts include GIR/GRI reasoning and can be reviewed or overridden, keeping professional judgment in the workflow.

Pro: Screening, landed-cost calculation, monthly monitoring on qualifying plans, and exportable audit records cover several related compliance tasks in one service.

Pro: Free monthly credits and non-expiring purchased credits let occasional users start small without a subscription.

Con: The Free plan is limited to three monthly credits and manual, one-item-at-a-time entry, so it is a narrow fit for regular volume.

Con: Trade Compliance and Broker CRM require 12-month agreements, limiting flexibility for teams unsure of ongoing usage.

Con: CustomsLogIQ does not file entries, and its stated market support is limited to Canada and the United States.

Alternatives

XEMI is worth considering for buyers seeking a paid web screening service with a free trial and customized pricing.

Choose Descartes Visual Compliance when screening workflows such as online, batch, and dynamic screening, allow/block lists, and a seven-year audit trail are central requirements.

QAD Adaptive ERP is another paid option for buyers who need an ERP-oriented alternative across web, mobile, and API platforms.

Consider e2open Global Trade Management if you are evaluating a paid web-based global trade management product with custom pricing.

3rdwave Global Trade Management may suit U.S. importers processing up to 2,500 customs entries per year who want a per-filing option with dashboards and a free trial.

Gauge27 is a better fit when the need is API-delivered tariff rates, risk scores, chokepoint stress levels, compliance screening, and trade policy alerts, from $99/month.

MIC-CUST is another paid, web-based alternative.

For buyers focused on certificate management and requiring a self-hosted or Windows option, ONESOURCE Certificate Manager offers a free demo.

For a wider category comparison, see Trade Management Software.

Verdict

CustomsLogIQ is a strong fit for Canada- and U.S.-focused teams that want reasoned classification drafts, compliance screening, and an audit trail without giving up professional review. Its free credits and non-expiring packs make a low-commitment start possible, while the monitoring and team plans add meaningful workflow depth. Look elsewhere if you need customs filing, broader country coverage, or cannot accept a 12-month commitment for ongoing team compliance features.

Verdict

CustomsLogIQ supports classification research, compliance screening, and traceable review rather than autonomous customs filing. Its free credits and paid plans have distinct usage terms, and Trade Compliance requires a 12-month agreement.

Where Specifiction places it

Alternatives to CustomsLogIQAll alternatives →