CXcherry
cxcherry.io
What it is
CXcherry is an AI-enabled customer education platform for building and delivering product training. It supports e-learning and virtual instructor-led training, while classroom training is available on Growth and Custom plans. Course materials can include SCORM 1.2, video, files, assessments, HTML pages, and learning paths. AI recommendations are listed for Growth and Custom, while AI Assist is listed for Custom. Integrations include Google Meet, Microsoft Teams, Zoom, BambooHR, Zimyo, HubSpot, Power BI, iMocha, Stripe, PayPal, and single sign-on options. CXcherry offers open APIs for third-party integrations, plus APIs and webhooks for custom integrations. The free plan includes limited storage and limited email support, with no credit card needed. Starter is $83.00 per month billed yearly, and Growth is $321.00 per month billed yearly. The platform is intended for small, medium, and large enterprises training customers. CXcherry says it processes personal data in India, with some recipients in Europe, the UK, and the US. It lists Pune, London, San Francisco, and Dubai as company locations. It is available on Android, iOS, API, and web.
Spec sheet
- What it does
- CXcherry is a cloud learning-management platform for employee, compliance, sales, customer and partner training.Read 15 Oct 2026 · cxcherry.io
- Purpose
- CXcherry describes itself as an AI-enabled customer education platform for building and delivering product training to customers.Read 29 Sep 2026 · cxcherry.io
- Intended users
- The about page says the platform is intended for small, medium, and large enterprises seeking to provide product training to their customers.Read 29 Sep 2026 · cxcherry.io
- API
- CXcherry describes its APIs as open for third-party consumption, while the pricing table lists developer APIs on Starter and higher plans.Read 15 Oct 2026 · cxcherry.io
- Integrations
- Official integration categories include video conferencing, SSO, social login, HRMS, payments, CRM, skills assessment, analytics, calendars and custom integrations.Read 15 Oct 2026 · cxcherry.io
- Security
- Its privacy policy says personal information is stored on secure servers and that its database is encrypted, with user credentials and data encryption used where appropriate.Read 29 Sep 2026 · cxcherry.io
- Support
- The Free plan has limited email support; Starter includes unlimited email support, Growth adds standard implementation and onboarding support, and Custom adds phone and virtual support.Read 29 Sep 2026 · cxcherry.io
- AI features
- AI recommendations are included in Growth and Custom plans, while AI Assist access is listed for Custom.Read 29 Sep 2026 · cxcherry.io
- AI recommendations
- Its AI analyzes learner progress, skills and training data to recommend personalized learning paths.Read 15 Oct 2026 · cxcherry.io
- APIs
- CXcherry says it offers open APIs for third-party integrations and APIs and webhooks for custom integrations.Read 29 Sep 2026 · cxcherry.io
- Apple app requirements
- The CXCherry app is free, supports iPhone and iPad, and requires iOS 13 or later; the listing says no data is collected.Read 15 Oct 2026 · apps.apple.com
- Certificates
- Administrators can create and assign custom certificates and recertification workflows.Read 15 Oct 2026 · cxcherry.io
- Company location
- The about page lists Pune, India as a company location and also lists London, San Francisco, and Dubai.Read 29 Sep 2026 · cxcherry.io
- Company size and founding
- LinkedIn lists CXcherry as privately held, founded in 2020, with 11–50 employees and headquarters in Pune.Read 15 Oct 2026 · linkedin.com
- Content formats
- The LMS supports SCORM 1.2, AICC, video, files, podcasts, assignments and HTML content.Read 15 Oct 2026 · cxcherry.io
- Course content
- Supported content types include SCORM 1.2, video, files, assessments, HTML pages, and learning paths.Read 29 Sep 2026 · cxcherry.io
- Data location
- CXcherry says it is based in India, processes data in India and may use recipients in Europe, the UK and the US.Read 15 Oct 2026 · cxcherry.io
- Documentation and support
- The site links to a Freshdesk knowledge base and lists email, onboarding, virtual, phone and customer-success support by plan.Read 15 Oct 2026 · cxcherry.freshdesk.com
- Executive team
- The about page names Amol Shinde as founder/CEO and Ashutosh Joshi as co-founder/COO.Read 15 Oct 2026 · cxcherry.io
- Gamification
- Gamification includes badges, points and leaderboards.Read 15 Oct 2026 · cxcherry.io
- Global locations
- The about page lists locations in Pune, London, San Francisco and Dubai.Read 15 Oct 2026 · cxcherry.io
- Google Play app
- The CX Cherry Android listing shows 100+ downloads, offline and online course access, and no data collected or shared with third parties.Read 15 Oct 2026 · play.google.com
- Learning delivery
- It supports self-paced e-learning, virtual instructor-led training and classroom training.Read 15 Oct 2026 · cxcherry.io
- Legal developer name
- Google Play identifies the developer as KNOWZIES TECHNOLOGY SOLUTIONS PRIVATE LIMITED.Read 15 Oct 2026 · play.google.com
- Limit: interface and dashboards
- Capterra reviewers cite room to improve the user interface, certificate design variety and administrator dashboard insight.Read 15 Oct 2026 · capterra.com
- Limit: mobile availability
- A Capterra reviewer said a mobile app would help and expected it to be on the roadmap.Read 15 Oct 2026 · capterra.com
- Mobile app
- The vendor offers a native mobile app and says it can be custom branded for publication through a customer developer account.Read 15 Oct 2026 · cxcherry.io
- Multi-portal
- Extended-enterprise functionality supports separate domains or portals with distinct administrators, branding and authentication using one content repository.Read 15 Oct 2026 · cxcherry.io
- Named integrations
- Named connectors include Google Meet, Microsoft Teams, Zoom, LDAP/Active Directory, SAML 2.0/OpenID Connect, Facebook, Gmail, LinkedIn, BambooHR, Zimyo, Stripe, PayPal and HubSpot.Read 15 Oct 2026 · cxcherry.io
- Praise: value and administration
- Capterra reviewers repeatedly describe CXcherry as competitively priced, easy to use and useful for managing users and course assignments.Read 15 Oct 2026 · capterra.com
- Privacy payment handling
- Stripe processes paid-plan card details and CXcherry says it does not store those card details.Read 15 Oct 2026 · cxcherry.io
- Privacy rights
- The privacy policy identifies CXcherry as a data controller for website visitors and customers and a data processor for customers’ end users under applicable EEA data protection laws.Read 29 Sep 2026 · cxcherry.io
- Rating on Apple App Store
- No rating overview is displayed because the app has not received enough ratings or reviews.Read 15 Oct 2026 · apps.apple.com
- Rating on Capterra
- 4.6 out of 5 from 5 reviewsRead 15 Oct 2026 · capterra.com
- Rating on G2
- 0 out of 5 from 0 reviewsRead 15 Oct 2026 · g2.com
- Rating on Trustpilot
- 0.0 out of 5 from 0 reviewsRead 15 Oct 2026 · trustpilot.com
- Reporting
- The reporting engine advertises more than 25 standard reports, custom reports, scheduling and XLS downloads.Read 15 Oct 2026 · cxcherry.io
- Security controls
- The privacy policy says personal data is stored on secure servers with encrypted databases, credentials and encryption controls.Read 15 Oct 2026 · cxcherry.io
- Skills
- CXcherry Skills lets learners manage and assess their skills and supports skill-gap analysis.Read 15 Oct 2026 · cxcherry.io
- Training formats
- The pricing page lists e-learning, virtual instructor-led training, and classroom training, with classroom training available on Growth and Custom plans.Read 29 Sep 2026 · cxcherry.io
Plans and prices
Strong points and limits
Strong points
- Supports SCORM 1.2 and learning paths.
- Offers APIs and webhooks for custom integrations.
- Free plan requires no credit card.
- Growth and Custom include AI recommendations.
- Available on Android, iOS, API, and web.
Limits
- Free plan has limited storage.
- Free plan has limited email support.
- Classroom training is limited to Growth and Custom.
- AI Assist is listed for Custom only.
Who it suits
CXcherry suits enterprises of different sizes that provide product training to customers. Its plan options range from a free tier with limited storage and email support to paid plans with additional portals, support, and integrations.
CXcherry in depth
Read the full write-up
Overview
CXcherry is a customer education platform for companies training customers and partners on their products. It suits teams that need structured courses, multiple delivery formats and partner portals. Its free plan lowers the barrier to entry, but storage and support are limited, and several capabilities require higher tiers.
For a wider category comparison, see Partner Training Software.
Key features
Courses and delivery
Courses can combine SCORM 1.2 packages, video, files, assessments and HTML pages, with learning paths for organizing material into a sequence. Certifications are supported, which makes CXcherry a fit for programs that need more structure than a collection of standalone lessons.
E-learning and virtual instructor-led training are listed across the offering; classroom training is reserved for Growth and Custom. AI recommendations also start at Growth, while AI Assist is limited to Custom. Teams that need in-person delivery or those AI capabilities should account for the plan step-up.
Portals, integrations and security
Partner portals, custom branding and single sign-on support branded training experiences for different audiences. Integrations include Google Meet, Microsoft Teams and Zoom, alongside tools such as HubSpot, Power BI, BambooHR, Zimyo, iMocha, Stripe and PayPal. Open APIs and webhooks provide another route for third-party and custom integrations.
CXcherry says personal information is held on secure servers and its database is encrypted, with credentials and data encrypted where appropriate. It processes personal data in India, while some recipients are in Europe, the UK and the US. Under applicable EEA data-protection laws, it acts as controller for website visitors and customers, and processor for customers’ end users; organizations should consider those roles and locations when evaluating data handling.
Pricing
The Free plan costs nothing, billed yearly, and requires no credit card. It includes limited storage and limited email support. That makes it a low-commitment way to start, but the storage and support caps may constrain a growing program.
Starter costs $83 a month, billed yearly at $999 /yr. It adds two portals, unlimited storage and unlimited email support. It is the more practical step for teams that need room for course materials and ongoing email help, though it does not include the Growth plan’s stated e-commerce and integration package.
Growth costs $321 a month, billed yearly at $3,850 /yr. It includes 10 free courses, five portals, e-Commerce and all in-app integrations, as well as classroom training and AI recommendations. This tier is aimed at established programs that need those capabilities; its substantially higher annual commitment is difficult to justify for a small, basic training setup.
Custom has custom pricing and allows a custom number of users and portals. It also adds AI Assist and phone and virtual support. It is the option for organizations needing tailored scale or that higher-touch support, but there is no fixed price to compare against the standard tiers.
Support scales with the plans: limited email on Free, unlimited email on Starter, standard implementation and onboarding on Growth, and phone and virtual support on Custom.
Platforms
CXcherry supports web, Android and iOS, and offers an API. This covers browser-based access, mobile platforms and programmatic integration.
Who it's for
CXcherry is intended for small, medium and large enterprises providing product training to customers. It is strongest for organizations that need partner portals, learning paths, certifications or a mix of self-paced and instructor-led delivery. A team seeking only a small, low-cost course library may find the Free plan’s limits restrictive, while Growth or Custom may be more than it needs.
Pros and cons
Pros: Broad course content support, learning paths and certifications suit structured product education.
Pros: Partner portals, SSO, branding options, integrations and APIs give teams several ways to connect training with their wider setup.
Pros: A no-credit-card Free plan provides an entry point before committing to a paid tier.
Cons: Free has limited storage and email support, so it may not sustain a growing program.
Cons: Classroom training and AI recommendations require Growth or Custom; AI Assist and phone and virtual support require Custom.
Cons: Growth’s annual price is a sizable jump from Starter, and Custom requires a pricing discussion.
Alternatives
FreshLearn is worth considering for a lower-priced paid entry: its Free plan includes one product, 25 manual enrollments and five sales pages, while Pro is $35 a month.
Continu may suit organizations comparing paid plans organized around monthly active-user bands, including Growth for under 1,000 and Professional for 1,000–5,000.
LMSka offers a 15-day trial capped at 10 users, 0.1 GB and one course, and a Tutor plan at €66 a month; consider it if those terms fit a small trial or budget.
ZINFI is another paid option with Starter, Professional and Enterprise plans, including tiers described for up to 250 partners.
AlphaLearn offers cloud and enterprise LMS plans, and may be relevant to teams looking for an LMS with 12 Indian languages and a stated one-to-two-business-day setup on its cloud plan.
eloomi is an alternative with Play and Boost plans; compare it if its LMS/LXP, course-building and learning-plan capabilities better match your needs.
NetExam LMS+ may suit buyers who prefer a flat-fee-per-user model with 12-month course-library access and administrator seats included.
Paradiso LMS offers a Growth plan for 1–500 seats and five courses, or an Enterprise plan with unlimited enterprise-wide learner capacity and 15 courses.
Verdict
Choose CXcherry if customer and partner education needs structured learning, multiple training formats and connected portals, with the option to expand into classroom delivery and AI features. Look elsewhere if you need generous free-tier capacity or want to avoid Growth’s annual commitment for those advanced capabilities.
Verdict
CXcherry combines multiple training formats, course content types, integrations, and APIs for customer education. The free tier has storage and support limits; paid plans add capabilities such as classroom training and AI features.
Where Specifiction places it
- Partner Training Software#3 of 279.1