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DISH Payment Solutions

dish.co

From €1.89/mo WebiOSAndroid
Visit dish.co
Spec score 8.7 #4 of 26 in Restaurant Payment Processing Software

What it is

DISH Payment Solutions provides restaurants with cashless payment hardware, software, and processing through DISH Pay. Payment options include card readers, contactless Tap to Pay, QR codes, and online payments. Terminals can integrate with DISH POS, and some can operate without a POS connection. The service includes cashless tipping, regular payouts, centralized transaction visibility, and customizable receipts on some terminals; customers can view transactions and refunds in the DISH Pay Dashboard. Connectivity depends on the device: the V400c Plus supports Wi-Fi, Ethernet, or Bluetooth, while the S1F2 can switch between Wi-Fi and a SIM network. QR payments require an active DISH POS system and do not apply to DISH POS Lite. Customers must complete verification with the payment provider, and transaction fees start at 1,89% of the transaction amount and vary by card type. Hardware is available for rental or purchase, with listed purchase options from €22,000 as a one-time purchase purchase, excl. VAT. DISH states its information security management system is ISO 27001:2022 certified.

Spec sheet

What it does
DISH Pay is a payment service for hospitality businesses accepting card and online payments.Read 15 Oct 2026 · support.dish.co
Purpose
DISH Pay provides cashless payment hardware, software, and processing for restaurants.Read 4 Oct 2026 · dish.co
Security
DISH states that its information security management system is ISO 27001:2022 certified.Read 4 Oct 2026 · dish.co
Support
DISH provides a support platform with device troubleshooting and directs customers to contact DISH Support for device issues.Read 4 Oct 2026 · support.dish.co
Headquarters
Düsseldorf, GermanyRead 28 Sep 2026 · dish.co
Founded
2015Read 28 Sep 2026 · dish.co
Business requirements
Customers need a business bank account and must pass mandatory KYC verification before receiving an acceptance contract.Read 15 Oct 2026 · support.dish.co
Card and wallet coverage
Documented methods include Visa, Mastercard, American Express, UnionPay, JCB, Diners, Apple Pay, Google Pay and Samsung Pay, with some regional or future methods marked unavailable.Read 15 Oct 2026 · support.dish.co
Company ownership and founding
LinkedIn says DISH Digital Solutions GmbH was established in 2015 as a wholly owned METRO AG subsidiary.Read 15 Oct 2026 · linkedin.com
Company size
LinkedIn lists DISH Digital Solutions in the 51–200 employee range.Read 15 Oct 2026 · linkedin.com
Connectivity
The V400c Plus supports Wi-Fi, Ethernet, or Bluetooth, while the S1F2 can switch automatically between Wi-Fi and SIM network.Read 4 Oct 2026 · dish.co
Dashboard onboarding
Online payment onboarding is performed from the restaurant location payment settings in the DISH dashboard, including business details, IBAN and payout-period selection.Read 15 Oct 2026 · support.dish.co
Documentation
The official support center provides step-by-step login, transaction, tipping, refund and digital-receipt tutorials for DISH Pay Now.Read 15 Oct 2026 · support.dish.co
Eligibility
Customers must complete a verification process with the payment provider to use DISH Pay.Read 4 Oct 2026 · dish.co
Employee rating
Glassdoor lists DISH Digital Solutions at 3.4 out of 5 from 23 company reviews.Read 15 Oct 2026 · glassdoor.com
Fees
Transaction fees start at 1,89% of the transaction amount and vary by card type.Read 4 Oct 2026 · dish.co
Headquarters listing
Crunchbase lists the company headquarters in Düsseldorf, North Rhine-Westphalia, Germany.Read 15 Oct 2026 · crunchbase.com
Integration
DISH Pay is designed for direct integration with the DISH POS system, with payment methods and transactions appearing in POS workflows.Read 15 Oct 2026 · support.dish.co
Intended customers
DISH Pay is presented for restaurants and hospitality businesses, while DISH Pay Now is described as suited to small businesses and mobile services.Read 4 Oct 2026 · dish.co
Legal entity
Crunchbase identifies the legal name as DISH Digital Solutions GmbH and the operating status as active.Read 15 Oct 2026 · crunchbase.com
Limit: billing and support
GastroRocket reports recurring criticism about billing and customer support, with customer-service improvement suggested.Read 15 Oct 2026 · app.gastrorocket.de
Limit: iPad support
An App Store response says the DISH app was available for iPhone and Android but not iPad, with only partial website functionality on iPad.Read 15 Oct 2026 · apps.apple.com
Notable news: DISH POS launch
METRO announced the first German presentation of DISH POS at INTERNORGA on 13 March 2023, following the Eijsink acquisition.Read 15 Oct 2026 · metro.de
Offline continuity
V400m and S1F2 terminals can continue operating during Wi-Fi outages by using an integrated SIM connection.Read 15 Oct 2026 · dish.co
Online ordering integration
Online payments can be offered through the DISH POS Order2POS webshop add-on.Read 15 Oct 2026 · support.dish.co
Payment channels
It supports in-person terminals, online checkout and QR-code payments.Read 15 Oct 2026 · support.dish.co
Payment features
The service offers cashless tipping, centralized transaction visibility, regular payouts, and customizable receipts on some terminals.Read 4 Oct 2026 · dish.co
Payment options
The product supports card readers, contactless Tap to Pay, QR code payments, and online payments.Read 4 Oct 2026 · dish.co
Payment provider
Adyen is the licensed payment provider named for DISH Pay in France and Germany.Read 15 Oct 2026 · support.dish.co
Payment security
DISH Pay Now's support FAQ says its products are certified to current industry standards and describes Tap to Pay as using NFC for secure communication.Read 4 Oct 2026 · support.dish.co
Payout schedule
DISH states that France and Germany customers receive weekly payouts after fees and adjustments are deducted.Read 15 Oct 2026 · support.dish.co
Platform scope
The DISH Pay app is distributed for Android and the broader DISH app is available for iPhone, while web dashboard access is documented.Read 15 Oct 2026 · play.google.com
POS integration
DISH Pay terminals can integrate with DISH POS, and some devices can also be used without a POS connection.Read 4 Oct 2026 · dish.co
Praise: ease and reliability
GastroRocket summarizes reviewers as praising DISH for ease of use, reliability and cost friendliness.Read 15 Oct 2026 · app.gastrorocket.de
QR payment limit
QR payments only work when the customer already has and operates an active DISH POS system; they do not apply to DISH POS Lite.Read 4 Oct 2026 · cdn-ecom.dish.co
QR payments
Basic DISH POS includes a QR-code licence so guests can scan receipts and pay online.Read 15 Oct 2026 · support.dish.co
Rating on Apple App Store
3.0 out of 5 from 77 ratingsRead 15 Oct 2026 · apps.apple.com
Rating on GastroRocket
3.9 out of 5 from 47 reviewsRead 15 Oct 2026 · app.gastrorocket.de
Receipts
V400c Plus supports receipt logo and message customization, and S1F2 can print receipts from anywhere in the restaurant.Read 15 Oct 2026 · dish.co
Security certification
DISH states that its information-security management system is certified to ISO 27001:2022.Read 15 Oct 2026 · dish.co
Support availability
The France English homepage advertises support access 24/7 through its support platform.Read 15 Oct 2026 · dish.co
Supported payments
DISH Pay Now accepts Visa, Mastercard, and AMEX contactless cards, plus Apple Pay, Google Pay, and Samsung Pay.Read 4 Oct 2026 · support.dish.co
Tap to Pay
The Tap to Pay handheld combines order taking and payment on one mobile device and sends transaction data to the DISH POS back office.Read 15 Oct 2026 · dish.co
Terminal connectivity
The V400c Plus supports Wi-Fi, Ethernet and Bluetooth, while S1F2 supports automatic Wi-Fi-to-SIM failover.Read 15 Oct 2026 · dish.co
Tipping
The DISH Pay app lets staff add and edit a tip before charging a card.Read 15 Oct 2026 · support.dish.co
Web dashboard
Customers can view transactions and refunds through the DISH Pay Dashboard by logging in on DISH.co.Read 4 Oct 2026 · support.dish.co

Plans and prices

DISH Pay transaction processing €1.89 a month from 1.89% of transaction amount; varies by card type Payment acceptance contract required Read 15 Oct 2026 · dish.co
DISH Pay V400c Plus rental (60 months) €10.90 a month excl. VAT; TRS fee included 60-month rental Read 15 Oct 2026 · dish.co
DISH Pay S1F2 rental (60 months) €12.90 a month excl. VAT; TRS fee included 60-month rental Read 15 Oct 2026 · dish.co
DISH Pay V400m rental (60 months) €16.90 a month excl. VAT; TRS fee included 60-month rental Read 15 Oct 2026 · dish.co
DISH POS Tap to Pay Handheld purchase €220, paid once excl. VAT; Tap to Pay licence 7.90 €/month, minimum 12 months Includes cable and installation support · 1-year warranty Read 15 Oct 2026 · dish.co
DISH Pay V400c Plus purchase €299, paid once excl. VAT; plus 3.90 €/month TRS fee Includes cable and installation support · 1-year warranty Read 15 Oct 2026 · dish.co
DISH Pay S1F2 purchase €399, paid once excl. VAT; plus 3.90 €/month TRS fee Includes cable and installation support · 1-year warranty Read 15 Oct 2026 · dish.co
DISH Pay V400m purchase €599, paid once excl. VAT; plus 3.90 €/month TRS fee Includes cable and installation support · 1-year warranty Read 15 Oct 2026 · dish.co

Every DISH Payment Solutions plan and price →

Strong points and limits

Strong points

  • Supports card, contactless, QR, and online payments.
  • Some terminals can work without a POS connection.
  • Transactions and refunds are viewable in a dashboard.
  • Rental and purchase hardware options are listed.

Limits

  • QR payments require an active DISH POS system.
  • Payment-provider verification is required.
  • Transaction fees start at 1,89% and vary by card type.
  • Listed hardware prices exclude VAT.

Who it suits

DISH Pay suits restaurants and hospitality businesses seeking cashless payment devices and processing. DISH Pay Now is described for small businesses and mobile services.

Verdict

DISH Pay combines payment hardware and processing with POS integration and dashboard visibility. Check the QR payment requirement, verification process, device terms, and card-dependent fees before choosing a plan.

Where Specifiction places it

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