DISH Payment Solutions vs Viva.com
DISH Payment Solutions
dish.coViva.com
viva.comSide by side
| Figure | DISH Payment Solutions | Viva.com |
|---|---|---|
| Price from | €1.89/mo | £3.99/mo |
| Free plan | — | Yes |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Plans published | 8 | 8 |
| Spec score · Restaurant Payment Processing Software | 8.7 (#4) | 8.6 (#5) |
| Rating on Apple App Store | 3.0 out of 5 from 77 ratings | 4.7 out of 5 from 2K ratings in the UK store |
| Security | DISH states that its information security management system is ISO 27001:2022 certified. | Viva.com says it is a PCI DSS Level 1 Service Provider and protects data in transit and at rest in its cloud infrastructure. |
| Security certification | DISH states that its information-security management system is certified to ISO 27001:2022. | Viva.com states that it is a PCI DSS Level 1 service provider and undergoes yearly third-party assessments. |
| Support | DISH provides a support platform with device troubleshooting and directs customers to contact DISH Support for device issues. | The UK pricing page lists free digital AI-agent chat, £3.99 Standard digital or human-agent chat, and £15.99 Premium chat, call, or video appointments per month. |
| What it does | DISH Pay is a payment service for hospitality businesses accepting card and online payments. | Viva.com provides business payment acceptance, accounts, card issuing and financing across European markets. |
Plans
DISH Payment Solutions
- DISH Pay transaction processing€1.89 a month
- DISH Pay V400c Plus rental (60 months)€10.90 a month
- DISH Pay S1F2 rental (60 months)€12.90 a month
- DISH Pay V400m rental (60 months)€16.90 a month
- DISH POS Tap to Pay Handheld purchase€220, paid once
- DISH Pay V400c Plus purchase€299, paid once
- DISH Pay S1F2 purchase€399, paid once
- DISH Pay V400m purchase€599, paid once
Viva.com
- ZeroFree
- Default£3.99 a month
- Omnichannel Default£3.99 a month
- Omnichannel Standard£10.99 a month
- Standard£10.99 a month
- Omnichannel Premium£15.99 a month
- Premium£15.99 a month
- Omnichannel ZeroPrice not published
In their own words
DISH Payment Solutions
DISH Payment Solutions provides restaurants with cashless payment hardware, software, and processing through DISH Pay. Payment options include card readers, contactless Tap to Pay, QR codes, and online payments. Terminals can integrate with DISH POS, and some can operate without a POS connection. The service includes cashless tipping, regular payouts, centralized transaction visibility, and customizable receipts on some terminals; customers can view transactions and refunds in the DISH Pay Dashboard. Connectivity depends on the device: the V400c Plus supports Wi-Fi, Ethernet, or Bluetooth, while the S1F2 can switch between Wi-Fi and a SIM network. QR payments require an active DISH POS system and do not apply to DISH POS Lite. Customers must complete verification with the payment provider, and transaction fees start at 1,89% of the transaction amount and vary by card type. Hardware is available for rental or purchase, with listed purchase options from €22,000 as a one-time purchase purchase, excl. VAT. DISH states its information security management system is ISO 27001:2022 certified.
Viva.com
Viva.com is a business payments and financial-services platform covering in-person, online, remote and marketplace transactions. Its Terminal app turns supported Android and iOS devices into contactless payment points. Smart Checkout handles more than 40 payment methods, including cards, digital wallets, local methods and direct debit, with saved cards, multicurrency payments and decline recovery. Businesses without an online store can request payment by email, use a virtual terminal or share Quick Pay links. Plugins are available for Shopify, WooCommerce, PrestaShop, OpenCart, Magento and Shopware 6. The developer portal documents Basic Auth, OAuth 2.0, testing environments, responses and error debugging. Viva.com lists recurring and marketplace payments, eight supported currencies and payment acceptance in 30 countries. It offers Android, iOS, web and API access. UK plans start at £3.99/mo, with Omnichannel Default, Standard and Premium plans providing different limits for terminals, websites, transfers and users. The service lists PCI DSS Level 1 status, SCA/3DS support and machine-learning fraud protection.