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Donorbox

donorbox.org

From $80/mo Free plan WebiOSAndroidAPI
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Spec score 9.2 #1 of 34 in Nonprofit Payment Processing Software

What it is

Donorbox provides fundraising tools for nonprofit organizations, including customizable donation forms that can be embedded on an organization’s website. Listed formats include donation pages, recurring donations, peer-to-peer fundraising, crowdfunding, memberships, events, and text-to-give. QuickDonate lets donors save payment information for repeat giving. Donorbox says checkout supports 52+ currencies and 15 languages, and its donor CRM features include segmentation and giving insights. Listed integrations include Salesforce, Blackbaud, HubSpot, Mailchimp, QuickBooks, WordPress, Stripe, and PayPal; API access is listed on Pro. Payment options through Stripe and PayPal include Apple Pay, Google Pay, Amazon Pay, Venmo, ACH, SEPA, iDEAL, Bancontact, BACS, and PADs. Donorbox says it is PCI DSS Level 1 compliant and has SOC 2 Type I and Type II certifications. It also says payment data is tokenized and credit card information is not stored on its servers. Standard is free, with platform fees of 2.95%–3.95% and payment processing fees applying. Pro costs $150 a month, with platform fees of 1.75%–2% and processing fees applying.

Spec sheet

What it does
Donorbox is a fundraising platform for nonprofits supporting online and in-person giving, donor management and campaign tools.Read 19 Oct 2026 · donorbox.org
Purpose
Donorbox provides fundraising tools for nonprofit organizations.Read 30 Sep 2026 · donorbox.org
API
The integrations page says Donorbox APIs can connect the account to other applications, and pricing lists Zapier and API access on Pro.Read 30 Sep 2026 · donorbox.org
Integrations
Official integrations include Salesforce, Blackbaud, HubSpot, Rock RMS, Bloomerang, Kindful, Little Green Light, Neon One, Salsa and Planning Center.Read 19 Oct 2026 · donorbox.org
Support
Premium includes 24/7 priority support, an Enterprise Customer Success Manager, and guided onboarding.Read 30 Sep 2026 · donorbox.org
License
Subscription terms grant limited cloud access and prohibit resale, modification, redistribution, reverse engineering and source-code extraction, indicating proprietary software.Read 19 Oct 2026 · donorbox.org
Headquarters
Alexandria, Virginia, United StatesRead 28 Sep 2026 · donorbox.org
Founded
2014Read 28 Sep 2026 · donorbox.org
Android app
Donorbox Live supports NFC Android tap-to-pay, card readers, 17 languages, queued offline transactions and requires an organization account plus internet connectivity.Read 19 Oct 2026 · play.google.com
API and webhooks
The public API uses basic authentication, documents campaign, donation, plan, donor, event, ticket and purchase endpoints, and provides webhooks.Read 19 Oct 2026 · github.com
API pricing
The API requires a Donorbox account and costs $17 per month; Zapier can add separate costs.Read 19 Oct 2026 · github.com
Card security
Donorbox says it does not store card data, instead tokenizing card and bank information before charging through selected payment processors.Read 19 Oct 2026 · donorbox.org
Company and founding
Donorbox says it has supported nonprofits since 2014; the page identifies Charles Z. as CEO and founder.Read 30 Sep 2026 · donorbox.org
Company facts
LinkedIn lists Alexandria, Virginia headquarters, 51-200 employees and a 2014 founding year.Read 19 Oct 2026 · linkedin.com
Company legal name
Crunchbase lists the legal name as Rebel Idealist Inc., a for-profit active company founded by Charles Zhang.Read 19 Oct 2026 · crunchbase.com
Company scale
Donorbox says it has helped organizations raise more than $4 billion across 300,000-plus campaigns in 96-plus countries.Read 19 Oct 2026 · donorbox.org
CRM
The integrated CRM provides email management, segmentation, activity tracking and donor engagement tools.Read 19 Oct 2026 · donorbox.org
Crowdfunding
Crowdfunding campaigns include campaign insights and social-proof features.Read 19 Oct 2026 · donorbox.org
Currencies and languages
Donorbox says its checkout supports 52+ currencies and 15 languages.Read 30 Sep 2026 · donorbox.org
Documentation
The help center is organized into account, payment, donation, form, integration, security, GDPR, kiosk, membership, text-to-give, peer-to-peer, events, stock, AI and CRM categories.Read 19 Oct 2026 · donorbox.zendesk.com
Donation forms
Its forms use UltraSwift checkout, which Donorbox says requires less information and averages four times faster completion.Read 19 Oct 2026 · donorbox.org
Donor management
The pricing comparison describes donor CRM features including segmentation and donor giving insights.Read 30 Sep 2026 · donorbox.org
Donor portal
QuickDonate gives donors branded access to donation history, receipts and recurring-gift management.Read 19 Oct 2026 · donorbox.org
Events
Donorbox Events creates ticketed events and automatically calculates fair-market and tax-deductible values while issuing receipts.Read 19 Oct 2026 · donorbox.org
Fundraising formats
The platform lists donation pages, recurring donations, peer-to-peer fundraising, crowdfunding, memberships, events, and text-to-give.Read 30 Sep 2026 · donorbox.org
Limit: feature gaps
GetApp reviewers mention a learning curve and say event management and volunteer tools need improvement.Read 19 Oct 2026 · getapp.com
Limit: fees
Independent reviews repeatedly say transaction fees can be high or confusing, especially for smaller nonprofits.Read 19 Oct 2026 · getapp.com
Limit: kiosk reliability
Google Play reviews report payment connection failures and Tap to Pay not working on some phones without sideloading an older version.Read 19 Oct 2026 · play.google.com
Limit: payment setup
Reviewers report occasional confusion around payment processing and account setup.Read 19 Oct 2026 · getapp.com
Payment data security
Donorbox says it does not store credit card information on its servers and that card and bank account data are tokenized.Read 30 Sep 2026 · donorbox.org
Payment methods
Stripe and PayPal integrations support 52-plus currencies and methods including Apple Pay, Google Pay, Amazon Pay, Venmo, ACH, SEPA, iDEAL, Bancontact, BACS and PADs.Read 19 Oct 2026 · donorbox.org
Peer-to-peer
Supporters can launch personalized peer-to-peer campaign pages and send the money raised directly to the organization.Read 19 Oct 2026 · donorbox.org
Plan limits
The pricing comparison lists 5 included team members on Standard, 10 on Pro, and 30 on Premium.Read 30 Sep 2026 · donorbox.org
Praise: ease of use
GetApp reviewers commonly describe Donorbox as user-friendly, customizable and easy to integrate with websites.Read 19 Oct 2026 · getapp.com
Praise: recurring giving
TrustRadius reviewers praise flexible payment frequency and easy monthly recurring-donation signup.Read 19 Oct 2026 · trustradius.com
Praise: support
Trustpilot reviewers repeatedly praise fast, courteous and thorough customer support responses.Read 19 Oct 2026 · trustpilot.com
QuickDonate
Donors can save payment information and donate again through QuickDonate.Read 30 Sep 2026 · donorbox.org
Rating on Capterra
4.8 out of 5 from 631 reviewsRead 19 Oct 2026 · capterra.com
Rating on G2
4.6 out of 5 from 1,529 reviewsRead 19 Oct 2026 · g2.com
Rating on GetApp
4.8 out of 5 from 631 reviewsRead 19 Oct 2026 · getapp.com
Rating on Google Play
3.3 out of 5 from 37 reviewsRead 19 Oct 2026 · play.google.com
Rating on Trustpilot
4.3 out of 5 from 106 reviewsRead 19 Oct 2026 · trustpilot.com
Rating on TrustRadius
9.1 out of 10 from 10 reviews and ratingsRead 19 Oct 2026 · trustradius.com
Security certifications
Donorbox states that it has SOC 2 Type I and II certification and PCI DSS compliance for organizations handling protected health information.Read 19 Oct 2026 · donorbox.org
Security controls
Its stated controls include 24/7 fraud monitoring, Stripe Radar, DDoS protection, two-factor authentication, reCAPTCHA and SSL/TLS encryption.Read 19 Oct 2026 · donorbox.org
System requirements
The iOS app requires iOS 15.6 or later and iPadOS 15.6 or later; it is 83 MB on the listed App Store page.Read 19 Oct 2026 · apps.apple.com
Text-to-give
Text-to-Give accepts donations by text and supports repeat donations through a follow-up text.Read 19 Oct 2026 · donorbox.org

Plans and prices

Standard Free 2.95%-3.95% fees · unlimited donation forms/pages · crowdfunding · peer-to-peer · event ticketing · QuickDonate · reporting Read 19 Oct 2026 · donorbox.org
Donorbox Live Kiosk (Standard/Pro first device) $80 a month $820 annually (save $140) first device · additional devices $15/month · platform fee 1.75% · Stripe fee 2.7% + $0.05 Read 19 Oct 2026 · donorbox.org
Pro $150 a month monthly; yearly billing discount available 1.75%-2% fees · advanced form customization · analytics · receipt whitelabeling · Zapier/API · crypto and stock donations · recurring upsell · Jay·AI · DAFpay Read 19 Oct 2026 · donorbox.org
Premium Priced on request 1.6%-2% fees · 24/7 priority support · customer success manager · premium integrations · custom domains · guided onboarding · recurring-donor migration · fundraising coach Read 19 Oct 2026 · donorbox.org

Every Donorbox plan and price →

Strong points and limits

Strong points

  • Customizable forms can be embedded on an organization’s site.
  • Supports recurring, peer-to-peer, event, and text-to-give fundraising.
  • Checkout supports 52+ currencies and 15 languages.
  • Integrations include CRM, accounting, website, and payment tools.
  • Lists PCI DSS Level 1 and SOC 2 certifications.

Limits

  • Payment processing fees apply on Standard and Pro.
  • Standard platform fees are 2.95%–3.95%.
  • Pro costs $150 a month.
  • Premium pricing is listed as contact us.

Who it suits

Donorbox suits nonprofits seeking online fundraising options, recurring gifts, or donor management. Its listed formats and payment methods cover a range of campaign types and checkout options.

Donorbox in depth

Read the full write-up

Overview

Donorbox is fundraising software for nonprofits that want donation collection and campaign tools alongside donor-management features. It suits organizations running several fundraising formats; the central trade-off is a platform fee on the free plan, on top of payment processing charges.

Organizations can customize donation forms for their own websites or use donation pages. Donorbox says it has supported nonprofits since 2014 and is based in Alexandria, Virginia; its CEO and founder is Charles Z.

Key features

Donation and fundraising tools

Donorbox covers recurring gifts, peer-to-peer fundraising, crowdfunding, memberships, events and text-to-give, as well as standard donation forms and pages. That range is useful for nonprofits that want multiple campaign formats in one platform. A team focused only on basic online gifts may not need that breadth.

QuickDonate lets donors save payment information for later contributions, a practical feature for organizations seeking repeat gifts. Donorbox says checkout supports 52+ currencies and 15 languages, which can help organizations serving donors across borders.

Donor management, payments and integrations

The donor CRM includes segmentation and giving insights, giving teams tools to organize donor records and review giving patterns. Integrations include Salesforce, Blackbaud, HubSpot, Mailchimp, QuickBooks, WordPress, Stripe and PayPal. Pro also includes Zapier and API access; the API can connect an account to other applications.

Payment options offered through Stripe and PayPal include Apple Pay, Google Pay, Amazon Pay, Venmo, ACH, SEPA, iDEAL, Bancontact, BACS and PADs. Donorbox says it is PCI DSS Level 1 compliant and holds SOC 2 Type I and Type II certifications. It also says it does not retain card details on its servers and tokenizes card and bank account data.

Pricing

Standard is free and includes five team members. Its platform fee is 2.95%–3.95%, and payment processing fees apply separately. This is the entry point for teams that want to start without a subscription, but the platform fee means free does not mean fee-free.

Pro costs $150 /month, with a yearly billing discount available. It includes ten team members, platform fees of 1.75%–2%, separate processing fees, Zapier and API access. It is the clearer fit for teams that need those integrations or have enough donation volume for the lower platform fee to matter; compare total fees against the monthly price before choosing it.

Premium has custom pricing and includes 30 team members, with platform fees of 1.6%–2% and separate processing fees. It is aimed at larger teams that need more seats and support: the plan includes 24/7 priority support, an Enterprise Customer Success Manager and guided onboarding. Its cost needs to be weighed against the organization’s fundraising volume and support needs.

Platforms

Donorbox is available on web, Android and iOS, and offers an API. This gives teams mobile and web access, with the API providing a route to connect other applications.

Who it's for

Donorbox is best suited to nonprofits that need more than a simple donation form: recurring gifts, events, peer-to-peer campaigns and donor CRM features can sit alongside donation collection. It is less compelling for organizations whose only priority is minimizing fees, since even Standard charges a platform fee and all plans have separate payment processing charges.

Pros and cons

Broad fundraising coverage: Forms, recurring gifts, peer-to-peer campaigns, crowdfunding, memberships, events and text-to-give suit organizations coordinating varied campaigns.

Useful donor and integration tools: CRM segmentation and giving insights are paired with established integrations, while Pro adds Zapier and API access.

Free entry point has real costs: Standard has no subscription price, but its 2.95%–3.95% platform fee is charged alongside processing fees.

Seat limits differ by tier: Standard includes five team members and Pro ten, so growing teams may need to pay for an upgrade; Premium includes 30.

Alternatives

Givebutter is worth comparing if a free plan and fundraising events, auctions, donor management and CRM are priorities; it also has a free trial and Android, iOS and web platforms.

Txt2Give may suit a team centered on text-to-give and a donor-supported model. Its free plan uses a 15% tip prompt, then 5%, with a 1% fee only on gifts where donors decline both; Stripe processing is separate.

Events.org is an alternative for organizations focused on free events, with event promotion, attendee tracking and automated thank-you letters on its free plan.

GiveSmart offers paid annual-fee and pay-as-you-go plans, each with unlimited events and campaigns.

Trail Blazer is another paid option, with a small-database plan starting at $50/mo. for fewer than 500 contacts; setup fees are $295 to $495 and unlimited mass email is included.

Zeffy is a free alternative for nonprofits seeking donation forms, recurring gifts, event fundraising, peer-to-peer campaigns, donor management and email tools.

DoJiggy offers free event ticketing and Athons plans with no subscription fees, though payment processing fees apply.

Funraise has a free plan for organizations raising under $1 million annually, with premium plans available through sales.

Verdict

Choose Donorbox if your nonprofit needs several fundraising formats, donor CRM features and a broad set of payment options in one platform. Its free plan makes it possible to start without a subscription, but the platform fee and separate processing charges can make it a poor fit for organizations whose main goal is the lowest cost.

Verdict

Donorbox combines donation collection with multiple fundraising formats, donor CRM features, and a broad set of payment options. Compare platform fees and payment processing charges alongside the plan price.

Where Specifiction places it

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