Skip to content
SPECIFICTION
Get listed

Duck Creek Claims

duckcreek.com

WebAPI
Visit duckcreek.com
Spec score 7.6 #2 of 17 in P&C Insurance Software

Spec sheet

Purpose
Duck Creek Claims is P&C insurance claims management software designed to accelerate resolution, improve accuracy, and strengthen operational control.Read 12 Oct 2026 · duckcreek.com
Audience
Duck Creek describes its claims product as built for P&C insurers and identifies claims and operations leaders among the roles it serves.Read 12 Oct 2026 · duckcreek.com
Deployment
cloudRead 21 Sep 2026 · duckcreek.com
Integrations
The claims product sheet describes open REST APIs, prebuilt vendor integrations, and valuation services for straight-through processing.Read 12 Oct 2026 · duckcreek.com
Security
Duck Creek OnDemand has an ISO 27001-certified information security management system and undergoes annual independent SOC 1 Type II and SOC 2 Type II examinations.Read 12 Oct 2026 · duckcreek.com
Support
The Duck Creek Support Portal offers case logging, service requests, product documentation, a user community, and Duck Creek University courses; individual logins are required for systems.Read 12 Oct 2026 · duckcreek.com
Headquarters
Boston, Massachusetts, United StatesRead 28 Sep 2026 · duckcreek.com
Audit trail
YesRead 21 Sep 2026 · duckcreek.com
Automation
Configurable business rules, straight-through processing, and automated decisioning can automatically triage, adjudicate, and pay low-complexity claims.Read 12 Oct 2026 · duckcreek.com
Case intake forms
YesRead 21 Sep 2026 · duckcreek.com
Compliance scope
Duck Creek says PCI DSS applies where customers use Duck Creek Embedded Payments, while other OnDemand offerings may be outside the PCI DSS cardholder-data environment and scope.Read 12 Oct 2026 · duckcreek.com
Delivery
Duck Creek OnDemand is described as a SaaS platform delivered with Microsoft Azure through a shared security responsibility model.Read 12 Oct 2026 · duckcreek.com
Features
Features include assignment and routing, coverage verification, investigation management, reserves and payments, and subrogation and recovery.Read 12 Oct 2026 · duckcreek.com
Partner ecosystem
Duck Creek's solution partner directory lists claims-related offerings including fraud detection, damage estimation, claims assignment, and claims intelligence.Read 12 Oct 2026 · duckcreek.com
Preconfigured content
The product page describes more than 1,200 coverage types, more than 100 tasks, and more than 1,000 business rules as preconfigured content.Read 12 Oct 2026 · duckcreek.com
Scale
Duck Creek says the system has processed over 30 million claims through OnDemand and has scaled to more than 60,000 claims per day during a catastrophe event.Read 12 Oct 2026 · duckcreek.com
Security controls
Duck Creek says its OnDemand architecture includes web application firewalls, secure gateways, network isolation, and multi-factor privileged access management.Read 12 Oct 2026 · duckcreek.com
Workflow
It supports the claims lifecycle from first notice of loss through settlement and recovery with AI-driven decisions, automated triage, and orchestrated workflows.Read 12 Oct 2026 · duckcreek.com
Workflow automation
YesRead 21 Sep 2026 · duckcreek.com

Plans and prices

Duck Creek Claims Priced on request Pricing by request; talk to sales Read 12 Oct 2026 · duckcreek.com

Every Duck Creek Claims plan and price →

Where Specifiction places it

Alternatives to Duck Creek ClaimsAll alternatives →