BriteCore vs Duck Creek Claims
BriteCore
britecore.comDuck Creek Claims
duckcreek.comSide by side
| Figure | BriteCore | Duck Creek Claims |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 1 | 1 |
| Spec score · P&C Insurance Software | 7.6 (#1) | 7.6 (#2) |
| Spec score · Insurance Claims Management | 7.6 (#2) | 7.6 (#3) |
| Spec score · Insurance Software | 7.5 (#4) | 7.6 (#3) |
| Integrations | BriteCore offers prebuilt integrations, custom integration development, and a published API; its site says the platform includes over one hundred prebuilt integrations. | The claims product sheet describes open REST APIs, prebuilt vendor integrations, and valuation services for straight-through processing. |
| Security | BriteCore’s API documentation describes security practices using standards including SAML, OIDC, and OAuth 2.0, powered by Amazon Cognito, and says these help meet HIPAA, PCI, and SOC 1, 2, and 3 authorization compliance. | Duck Creek OnDemand has an ISO 27001-certified information security management system and undergoes annual independent SOC 1 Type II and SOC 2 Type II examinations. |
| Support | Standard support hours are 8 a.m. to 5 p.m. Central Time, with a 24/7 critical defect line; support is available through in-app help, tickets, email, phone, and community messaging. | The Duck Creek Support Portal offers case logging, service requests, product documentation, a user community, and Duck Creek University courses; individual logins are required for systems. |
Plans
In their own words
BriteCore
BriteCore is a cloud-native core insurance platform for property and casualty insurers. It manages policies, claims, billing, product definition and rating, documents, and financial and regulatory reporting. Point-and-click tools let teams define products, coverages, rates, and fees, while low-code tools support product and rating changes. Web portals serve agents, insurers, and policyholders; policyholders can also use a native mobile app, and the API can support custom portals and apps. BriteCore lists more than one hundred prebuilt integrations, custom integration development, and a published API. Its support documentation describes more than 1,000 public-facing endpoints for policy, billing, claims, documents, and reporting data. The platform runs on AWS and requires an internet connection to access. BriteCore says embedded AI copilots and multi-agent systems automate routine workflow tasks while people remain involved in decisions. Pricing is on request and based on production volumes. Support includes standard hours of 8 a.m. to 5 p.m. Central Time and a 24/7 critical defect line.
Duck Creek Claims
Duck Creek Claims has no write-up on Specifiction yet; its figures are above.