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SPECIFICTION
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Dukaan

mydukaan.io

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Spec score 7.7 #169 of 280 in Ecommerce platforms

What it is

Dukaan gives merchants and sellers tools to build online stores and manage buyer transactions. It runs on Android, iOS and the web as a hosted service, with multichannel sales and support for digital products. Store setup includes responsive websites and mobile apps, bulk product and inventory imports, payment gateway integration and customizable themes. Its dashboard covers orders, shipping, delivery, catalogues, payments and integrations; other listed tools include order tracking, invoicing, reports, bulk editing, analytics and automated tax calculations. The plugin directory includes Razorpay, Google Analytics, Mailchimp, Shippo, Intercom and Facebook Pixel. Restaurant tools include separate dine-in and delivery menus, extra charges, add-ons and variants. Dukaan Delivery lists multiple partners, bulk shipments and automated order and NDR verification, with coverage across 20K+ pincodes. A free plan is available. The Dukaan for Restaurants plan costs ₹4,999 as a one-time purchase, billed as a one-time payment, with no per-order commission and unlimited items.

Spec sheet

Product
Dukaan provides tools for merchants and sellers to create online stores and manage transactions with buyers.Read 5 Oct 2026 · mydukaan.io
Free plan
YesRead 20 Sep 2026 · mydukaan.io
Integrations
The plugin directory lists integrations and tools including Razorpay, Google Analytics, Mailchimp, Shippo, Intercom, and Facebook Pixel.Read 5 Oct 2026 · mydukaan.io
Security
Dukaan's privacy policy says it uses commercially acceptable means to protect personal data but cannot guarantee absolute security.Read 5 Oct 2026 · mydukaan.io
Support
Dukaan links to a Help Center for advice and answers from its team and lists [email protected] for privacy questions.Read 5 Oct 2026 · mydukaan.io
Headquarters
Bengaluru, IndiaRead 28 Sep 2026 · mydukaan.io
Founded
2020Read 28 Sep 2026 · mydukaan.io
Abandoned cart recovery
YesRead 20 Sep 2026 · mydukaan.io
App marketplace
YesRead 20 Sep 2026 · mydukaan.io
Delivery
Dukaan Delivery advertises coverage across 20K+ pincodes, multiple partners, bulk shipment handling, and automated order and NDR verification.Read 5 Oct 2026 · mydukaan.io
Digital products
YesRead 20 Sep 2026 · mydukaan.io
Enterprise integrations
The Enterprise offering describes custom integrations including MoEngage, Interakt, Unicommerce, Easy eCom, Affise, and Data Channel.Read 5 Oct 2026 · mydukaan.io
Enterprise limits
Custom delivery partner integrations are listed as part of the Enterprise Plan, with requirements assessed and plugins or themes built to fit those needs.Read 5 Oct 2026 · mydukaan.io
Hosting model
hostedRead 20 Sep 2026 · mydukaan.io
Order management
Its dashboard supports order management, shipping, delivery, product catalogues, payments, and integrations.Read 5 Oct 2026 · mydukaan.io
Restaurant features
The restaurant product supports separate dine-in and delivery menus, configurable additional charges, and product add-ons and variants.Read 5 Oct 2026 · mydukaan.io
Sales channels
multichannelRead 20 Sep 2026 · mydukaan.io
Store operations
Dukaan lists order tracking, invoicing, order reports, bulk editing, delivery management, analytics, and automated tax calculations among its tools.Read 5 Oct 2026 · mydukaan.io
Store setup
The platform offers responsive ecommerce websites and mobile apps, bulk product and inventory imports, payment gateway integration, and customizable themes.Read 5 Oct 2026 · mydukaan.io
Who it is for
Dukaan describes its platform as serving startups and established businesses, and its terms reference restaurants, grocery stores, merchants, sellers, and other service providers.Read 5 Oct 2026 · mydukaan.io

Plans and prices

Dukaan for Restaurants ₹4,999, paid once one time payment No per-order commission · separate dine-in and delivery menus · unlimited items Read 5 Oct 2026 · mydukaan.io

Every Dukaan plan and price →

Strong points and limits

Strong points

  • Runs on Android, iOS and web
  • Free plan available
  • Supports multichannel sales and digital products
  • Includes abandoned cart recovery
  • Restaurant plan has no per-order commission

Limits

  • Restaurant plan costs ₹4,999 as a one-time purchase
  • Custom delivery partner integrations are part of Enterprise
  • Privacy policy cannot guarantee absolute security

Who it suits

Dukaan suits startups and established businesses selling through online stores, including merchants, grocery stores and restaurants. Restaurant sellers may find its separate dine-in and delivery menus useful.

Verdict

Dukaan combines store creation, order operations and integrations with tools for restaurants and delivery. The free plan is available, while the restaurant plan has a one-time listed price.

Where Specifiction places it

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