Edgecore ecCLOUD
wifi.edge-core.com
What it is
Edgecore ecCLOUD is a cloud controller for managing wired and wireless networks across multiple sites and geographical locations. Administrators can assign different privileges, provision devices automatically, use configuration templates, and monitor sites on maps with real-time network statistics. The monitoring interface includes device status, client traffic, uptime information, logs, reports, and alerts. For guest Wi-Fi, administrators can create branded captive portal pages for individual SSIDs with a drag-and-drop editor. A built-in account database supports tiered service plans with usage quotas, time limits, and device limits per account. The MSP Integration API lets MSPs, ISPs, and system integrators bring site, device, client, and network-status data into their own dashboards. Edgecore states that a cloud can register up to 500 sites, each with up to 500 devices. It gives a 99.9% uptime SLA and describes this as a composite service-performance metric. The free plan includes one day of cloud storage retention. Extended storage costs $1 a month, billed per device per month; AuthPort costs $2.90 a month, billed per device per month and for each site where enabled. Core Cloud has 14-day retention; no price is listed.
Spec sheet
- What it does
- ecCLOUD is Edgecore's browser-based cloud controller for managing wired and wireless network devices remotely.Read 15 Oct 2026 · wifi.edge-core.com
- Purpose
- ecCLOUD is a cloud controller for managing wired and wireless networks from anywhere.Read 7 Oct 2026 · wifi.edge-core.com
- Integrations
- 2026 updates added webhooks, Aprecomm site synchronization and SMS authentication through smsstriker and Twilio.Read 15 Oct 2026 · wifi.edge-core.com
- Support
- Edgecore provides technical support, firmware downloads, FAQs, documentation, and a ticket-raising option for its products.Read 7 Oct 2026 · wifi.edge-core.com
- Headquarters
- Hsinchu Science Park, Hsinchu, TaiwanRead 28 Sep 2026 · wifi.edge-core.com
- API authentication
- API requests use x-api-key and JSON headers; keys inherit the creating user's permissions and must be created separately for each cloud.Read 15 Oct 2026 · support.edge-core.com
- API documentation depth
- Edgecore publishes Swagger definitions and examples but advises inspecting browser requests because configuration inheritance is complex; no SDK is listed.Read 15 Oct 2026 · support.edge-core.com
- API integration
- The MSP Integration API lets MSPs, ISPs, and system integrators bring site, device, client, and network-status data into their own management dashboards.Read 7 Oct 2026 · wifi.edge-core.com
- Capacity
- The datasheet states that a cloud can register up to 500 sites, with up to 500 devices per site.Read 7 Oct 2026 · wifi.edge-core.com
- Captive portal
- The system provides per-SSID captive portals with drag-and-drop editing, branding and advertising elements.Read 15 Oct 2026 · wifi.edge-core.com
- Centralized management
- Administrators can provision devices, push configuration templates, view maps and collect real-time network statistics from one interface.Read 15 Oct 2026 · wifi.edge-core.com
- Company founding
- LinkedIn lists Edgecore Networks as founded in 2009.Read 15 Oct 2026 · linkedin.com
- Company legal details
- Crunchbase lists the legal name Edgecore Networks Corporation and founder Rebecca Lin, describing it as formerly SMC Networks' Business Solution Group.Read 15 Oct 2026 · crunchbase.com
- Company ownership
- LinkedIn identifies Edgecore Networks Corporation as a wholly owned Accton Technology subsidiary with 201–500 employees and Irvine, California headquarters.Read 15 Oct 2026 · linkedin.com
- Device management
- It supports automatic provisioning, map-based monitoring, configuration templates, and real-time network statistics.Read 7 Oct 2026 · wifi.edge-core.com
- Device scale
- The datasheet lists up to 500 sites per cloud and 500 devices per site.Read 15 Oct 2026 · wifi.edge-core.com
- Documentation
- The user manual is a 277-page guide covering clouds, sites, device configuration, roles, billing, add-ons, SD-WAN and wireless features.Read 15 Oct 2026 · wifi.edge-core.com
- Encryption and privacy
- The datasheet states that device-to-cloud communication is encrypted and customer data is kept private.Read 15 Oct 2026 · wifi.edge-core.com
- Firewall requirements
- Deployments must permit outbound ICMP, XMPP TCP 5222/5223, web TCP 80/443, DNS, NTP and additional AuthPort or device-management ports.Read 15 Oct 2026 · support.edge-core.com
- Firmware operations
- Users can schedule, roll out and remotely upgrade firmware across multiple devices and perform remote reboot, LED blink and packet capture actions.Read 15 Oct 2026 · wifi.edge-core.com
- Guest service plans
- Built-in AAA and guest controls support time, traffic-quota and simultaneous-device limits for accounts.Read 15 Oct 2026 · wifi.edge-core.com
- Licence and hosting
- The end-user agreement describes proprietary web applications hosted by Edgecore, with access ending when the paid licence term expires; it grants no self-hosting rights.Read 15 Oct 2026 · wifi.edge-core.com
- Limit: community and integration concerns
- A sysadmin discussion describes sparse user information, occasional ecCLOUD integration and firmware problems, and uneven regional support, while also calling the controller stable and inexpensive.Read 15 Oct 2026 · reddit.com
- Limit: coverage-planner precision
- Independent reviews report that floor-plan coverage maps cannot model walls, columns or other obstacles, so results are approximate.Read 15 Oct 2026 · techtalkthai.com
- Maintenance notice
- Edgecore warned that global ecCLOUD maintenance scheduled for October 2, 2026 could cause temporary unavailability or intermittent disruption.Read 15 Oct 2026 · wifi.edge-core.com
- Mobile app status
- Edgecore's help material says the ecCLOUD mobile app was not officially released and was available only as an iOS TestFlight beta.Read 15 Oct 2026 · support.edge-core.com
- Monitoring
- Dashboards report device status, client traffic, uptime and SSID associations and can send immediate alerts.Read 15 Oct 2026 · wifi.edge-core.com
- MSP integration
- An MSP Integration API exposes sites, devices, clients and network-status data for external dashboards.Read 15 Oct 2026 · wifi.edge-core.com
- Multi-site management
- It groups devices into sites and supports management across multiple geographic locations and clouds.Read 15 Oct 2026 · wifi.edge-core.com
- Notable product news
- Edgecore announced a 2025 partnership with Morse Micro to expand ecCLOUD management for Wi-Fi HaLow devices such as cameras, locks and sensors.Read 15 Oct 2026 · wifi.edge-core.com
- Praise: ease and unified control
- TechTalkThai reviewers praised straightforward setup and unified switch and access-point management with deep configuration options.Read 15 Oct 2026 · techtalkthai.com
- Praise: low-cost multi-site use
- A Netmark Vietnam review highlighted the free 50-device tier, unified AP and switch control and scaling to many sites.Read 15 Oct 2026 · netmark.com.vn
- Public REST API
- The public API supports configuration changes, device registration and report generation through the cloud.ignitenet.com/pub/v1 endpoint.Read 15 Oct 2026 · support.edge-core.com
- Rating on Gartner Peer Insights (vendor page)
- Edgecore Networks' vendor page shows 5.0 out of 5 from 1 review; the page is for the vendor and is not ecCLOUD-specific.Read 15 Oct 2026 · gartner.com
- Role permissions
- Cloud roles include Owner, Administrator, Manager and Guest with differentiated write or read access.Read 15 Oct 2026 · wifi.edge-core.com
- Security add-on
- WedgeCND adds real-time filtering for malware, ransomware, phishing and malicious websites with event reports.Read 15 Oct 2026 · wifi.edge-core.com
- SmartNVR requirements
- SmartNVR installation requires Ubuntu 22.04 LTS on x86 bare metal or a VM, internet access and ports 51820 and 443.Read 15 Oct 2026 · support.edge-core.com
- Storage policy change
- In June 2026 Edgecore reduced free storage retention from 14 days to 1 day, Core retention from 30 days to 14 days and raised storage add-on pricing from $0.5 to $1 per device monthly.Read 15 Oct 2026 · wifi.edge-core.com
- Uptime
- Edgecore states that ecCLOUD has a 99.9% uptime SLA and notes that the figure is a composite service-performance metric.Read 7 Oct 2026 · wifi.edge-core.com
- Uptime claim
- Edgecore advertises a 99.9% composite uptime SLA, described as less than an hour of downtime per year.Read 15 Oct 2026 · wifi.edge-core.com
- Usage plans
- Its built-in account database supports tiered Wi-Fi service plans with usage quotas, time limits, and device limits per account.Read 7 Oct 2026 · wifi.edge-core.com
Plans and prices
Strong points and limits
Strong points
- Supports multi-site management with differentiated administrator privileges.
- Automatic provisioning and map-based monitoring are available.
- Captive portals can be branded for individual SSIDs.
- The MSP Integration API exposes site and network-status data.
- Supports up to 500 sites and 500 devices per site.
Limits
- Free plan retains cloud storage for one day.
- Extended storage costs $1 per device per month.
- AuthPort costs $2.90 per device per month and per enabled site.
Who it suits
ecCLOUD suits network administrators managing wired or wireless infrastructure across multiple sites. Its captive portals, tiered Wi-Fi plans, and integration API also address guest-access and service-provider needs.
Verdict
ecCLOUD combines multi-site network administration with monitoring, guest access, and service-provider integration. Check the storage retention and per-device add-on terms against the deployment you need.
Where Specifiction places it
- Wireless Network Management Software#2 of 278.9