EKM

Spec sheet

What it does

EKM is a hosted ecommerce platform for creating, operating and growing online shops.Read 21 Oct 2026 · ekm.com

Free plan

NoRead 20 Sep 2026 · ekm.com

Integrations

The feature catalogue lists integrations including Xero, QuickBooks, Zapier, Printify, Linnworks, ChannelGrabber, EPOS Now, ShipStation, Royal Mail Click & Drop and Zynk.Read 21 Oct 2026 · support.ekm.com

Support

Support is UK-based and offered by phone, email and live chat; Evolve customers receive a dedicated Ecommerce Manager.Read 21 Oct 2026 · ekm.com

Headquarters

Preston, Lancashire, UKRead 28 Sep 2026 · ekm.com

Founded

2002Read 28 Sep 2026 · ekm.com

Abandoned cart recovery

YesRead 20 Sep 2026 · ekm.com

AI content creation

Its AI assistant can generate product and category descriptions.Read 21 Oct 2026 · ekm.com

Android app data disclosure

Google Play says the app may share web-browsing data, may collect audio or device IDs, reports that data is not encrypted and cannot be deleted, and was updated on 13 October 2025.Read 21 Oct 2026 · play.google.com

API authentication

The Partner API uses OAuth2/OpenID authorization-code flow with bearer JWT access tokens.Read 21 Oct 2026 · api.ekm.net

API availability

The API feature is available on Evolve and Pro tiers and lets merchants create API keys for third-party or custom applications.Read 21 Oct 2026 · support.ekm.com

API limits

Access tokens last one hour; refresh tokens are single-use and expire after 15 days from their latest use.Read 21 Oct 2026 · support.ekm.com

API scope

Public API documentation covers shop identity, profiles, customers, guests and order read/write scopes and provides OpenAPI/Swagger representations.Read 21 Oct 2026 · api.ekm.net

App marketplace

YesRead 20 Sep 2026 · ekm.com

Bulk catalog tools

Merchants can upload products in bulk and edit catalog data with bulk tools.Read 21 Oct 2026 · ekm.com

Company size

LinkedIn lists EKM as a privately held software-development company with 51–200 employees and headquarters in Preston.Read 21 Oct 2026 · uk.linkedin.com

Digital products

YesRead 20 Sep 2026 · ekm.com

Documentation

The maker provides a support centre, written guides, video guides, blog material and a customer community forum.Read 21 Oct 2026 · ekm.com

Founded and headquarters

EKM says it was founded in 2002 and is based in Preston, Lancashire.Read 21 Oct 2026 · ekm.com

Hosting

EKM states that it runs shops on its own secure servers, monitors them continuously, provides unlimited bandwidth and guarantees 99.9% uptime.Read 21 Oct 2026 · ekm.com

Hosting model

hostedRead 20 Sep 2026 · ekm.com

iOS requirements

The iPhone app requires iOS 13.4 or later and is 25.4 MB.Read 21 Oct 2026 · apps.apple.com

Legal entity

The privacy policy identifies the provider as EKM Systems Ltd, registered in England and Wales under company number 4774091.Read 21 Oct 2026 · ekm.com

Limit: growth and customization

A Capterra reviewer says the platform became restrictive as the business grew, especially for layout/design and inventory management.Read 21 Oct 2026 · capterra.com

Limit: missing ecommerce features

Another Capterra reviewer reports missing features, a basic shopping cart and weak SEO capabilities.Read 21 Oct 2026 · capterra.com

Limit: outages and payment failures

Capterra reviews describe recurring seasonal outages and an incident where card payments stopped working without the merchant noticing.Read 21 Oct 2026 · capterra.com

Limit: price and payment choice

A verified Trustpilot reviewer says EKM is reasonable for low-turnover businesses but becomes expensive above £1m turnover and restricts payment-processor choice.Read 21 Oct 2026 · trustpilot.com

Limit: support outage complaint

Trustpilot reviews dated 21–22 March 2026 report shops being down for many hours and emergency support not responding.Read 21 Oct 2026 · trustpilot.com

Marketing

Built-in marketing tools include SEO support, Google Shopping feeds, email marketing, abandoned-cart recovery, loyalty points, reviews, live chat, blogging and social integrations.Read 21 Oct 2026 · ekm.com

Notable dated update

The iOS app version history lists version 2.2.4 with bug fixes and UI enhancements released on 24 September 2024.Read 21 Oct 2026 · apps.apple.com

Order management

The service includes order-processing tools and an app for managing orders while mobile.Read 21 Oct 2026 · ekm.com

Ownership

Crunchbase lists EKM Systems Ltd as acquired by ClearCourse and identifies Antony Chesworth as founder, CEO and managing director.Read 21 Oct 2026 · crunchbase.com

Payments

Merchants can use EKMPay, PayPal, a virtual terminal, multiple currencies and other payment systems discussed with EKM.Read 21 Oct 2026 · ekm.com

Praise: ease and support

Capterra reviewers repeatedly praise the simple startup experience and quick, helpful UK support and account managers.Read 21 Oct 2026 · capterra.com

Praise: setup and reliability

G2 reviewers describe setup as easy, time-saving and reliable for getting an online store running.Read 21 Oct 2026 · g2.com

Product filters

Stores can let shoppers filter catalogs by brand, size, price and colour.Read 21 Oct 2026 · ekm.com

Rating on Apple App Store

Apple says the EKM app has insufficient ratings or reviews to display an overview.Read 21 Oct 2026 · apps.apple.com

Rating on Capterra

2.8 out of 5 from 4 reviews.Read 21 Oct 2026 · capterra.com

Rating on FeaturedCustomers

4.8 out of 5 from 2,641 reference ratings.Read 21 Oct 2026 · featuredcustomers.com

Rating on G2

4.3 out of 5 from 8 reviews.Read 21 Oct 2026 · g2.com

Rating on Google Play

The Google Play listing shows no rating or rating count; it shows 100+ downloads.Read 21 Oct 2026 · play.google.com

Rating on Trustpilot

4.2 out of 5 from 3,176 reviews.Read 21 Oct 2026 · trustpilot.com

Sales channels

EKM connects shops with eBay and Amazon and supports EPOS integrations such as EPOS Now.Read 21 Oct 2026 · ekm.com

Security and compliance

EKM says its Manchester data centre is ISO 27001 and PCI compliant, uses AES-256 for sensitive data and SHA-256 password hashing.Read 21 Oct 2026 · support.ekm.com

Self-hosting

EKM describes its service as running on EKM-controlled servers, so the documented deployment model is hosted rather than self-hosted.Read 21 Oct 2026 · ekm.com

Stock management

Automatic stock adjustments and reorder email alerts are provided.Read 21 Oct 2026 · ekm.com

Transaction fee

variesRead 20 Sep 2026 · ekm.com

Unlimited products

The platform allows unlimited products on all customer accounts.Read 21 Oct 2026 · ekm.com

Plans and prices

Every EKM plan and price →

Where Specifiction places it

• Ecommerce platforms#25 of 2809.0
• No-Code E-Commerce Platforms#4 of 269.1