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ETHERFAX

etherfax.net

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Spec score 8.4 #5 of 26 in Fax APIs

What it is

ETHERFAX provides cloud faxing and document workflows for healthcare organizations, U.S. government agencies, and enterprise teams. Its Engage web application supports sending, receiving, and managing faxes in shared workspaces, with centralized administration, audit logs, and reporting. It handles PDFs, Microsoft Office documents, images, and text files. Flow uses AI to capture incoming documents, classify and extract information, then route them to an EHR or another system of record. Engage can also summarize documents and show sender information and an overview to help with review. ETHERFAX offers virtual fax numbers, inbound and international faxing, and a web API for document delivery. Listed integrations include Epic, Hyland OnBase, Canon, Ricoh, Xerox/Lexmark, Microsoft 365, Google Workspace, and Microsoft Teams. Security measures include encryption, two-factor authentication, and in-network routing. Compliance offerings vary by environment: HealthCloud is described as HIPAA and HITRUST CSF certified in a SOC 2-compliant environment, while government services meet FedRAMP High standards. Standard support is limited to weekdays during stated Eastern hours; 24-hour support costs extra. Pricing is available by contacting ETHERFAX or a partner.

Spec sheet

What it does
ETHERFAX provides cloud faxing and intelligent document workflows for healthcare, U.S. government, and enterprise organizations.Read 7 Oct 2026 · etherfax.net
Product
ETHERFAX provides cloud faxing and intelligent document workflows for healthcare, U.S. government, and enterprise organizations.Read 7 Oct 2026 · etherfax.net
Deployment
The ERIS development tool can run as a Windows service or in a Docker environment, and supports Windows, Mac, Unix, and Linux.Read 7 Oct 2026 · docs.etherfax.net
API
ETHERFAX offers APIs and a Software Developer Toolkit for connecting document exchange with third-party applications and automating workflows.Read 7 Oct 2026 · etherfax.net
Integrations
ETHERFAX lists integrations including Epic, Hyland OnBase, Microsoft 365, Google Workspace, Microsoft Teams, Canon, Ricoh, Xerox, and Lexmark.Read 7 Oct 2026 · etherfax.net
Security
ETHERFAX says its security measures include advanced encryption, two-factor authentication, and in-network routing.Read 7 Oct 2026 · etherfax.net
Compliance
ETHERFAX states that HealthCloud is HIPAA and HITRUST CSF certified and operates in a SOC 2-compliant environment; GovCloud meets FedRAMP High standards.Read 7 Oct 2026 · etherfax.net
Support
Standard support is available Monday through Friday, 9 a.m. to 8 p.m. Eastern Time, excluding holidays; 24-hour support is available for an additional fee.Read 7 Oct 2026 · etherfax.net
Headquarters
Holmdel, New Jersey, United StatesRead 28 Sep 2026 · etherfax.net
Founded
2009Read 28 Sep 2026 · etherfax.net
AI insights
Engage can summarize documents and show sender information and a document overview to help staff review incoming faxes.Read 7 Oct 2026 · etherfax.net
AI workflows
ETHERFAX Flow uses AI to read, classify, and extract data from incoming faxes, then route documents to an EHR or other system of record.Read 7 Oct 2026 · etherfax.net
Commercial security
ETHERFAX says its commercial document exchange solutions meet HIPAA and SOC 2 standards and are certified to HITRUST CSF R2, PCI DSS 4.01 Level 1, and NIST v1.1 cybersecurity requirements.Read 7 Oct 2026 · etherfax.net
Company history
ETHERFAX says it was founded in 2009.Read 7 Oct 2026 · etherfax.net
Compliance support
hipaa and gdprRead 23 Sep 2026 · etherfax.net
Document formats
Engage supports PDFs, Microsoft Office documents, images, and text files for faxing.Read 7 Oct 2026 · etherfax.net
Engage
ETHERFAX Engage is a web application for sending, receiving, and managing faxes, with shared workspaces, centralized administration, audit logs, and reporting.Read 7 Oct 2026 · etherfax.net
Fax management
ETHERFAX Engage lets teams send, receive, and manage faxes through a secure web application with shared workspaces and centralized administration.Read 7 Oct 2026 · etherfax.net
Flow
ETHERFAX Flow uses AI to capture incoming documents, classify and extract information, and route them to an EHR or other system of record.Read 7 Oct 2026 · etherfax.net
Government security
ETHERFAX says its U.S. government services meet the FedRAMP High baseline, including DoD Impact Level 5 controls, and operate in AWS GovCloud High.Read 7 Oct 2026 · etherfax.net
Healthcare security
Its HealthCloud network is described as HIPAA and HITRUST CSF certified and operating in a SOC 2-compliant environment.Read 7 Oct 2026 · etherfax.net
In-network delivery
ETHERFAX says users can send high-resolution, full-color documents to other ETHERFAX users in real time with guaranteed delivery.Read 7 Oct 2026 · etherfax.net
Inbound faxing
YesRead 23 Sep 2026 · etherfax.net
Intended customers
ETHERFAX describes its solutions as serving healthcare organizations, U.S. government agencies, and enterprise organizations.Read 7 Oct 2026 · etherfax.net
International faxing
YesRead 23 Sep 2026 · etherfax.net
Pricing
ETHERFAX directs customers to contact a partner or its sales team for pricing details.Read 7 Oct 2026 · kb.etherfax.net
Support hours
Standard support is available Monday through Friday, 9 a.m. to 8 p.m. Eastern, excluding holidays; 24-hour support is available for an additional fee.Read 7 Oct 2026 · etherfax.net
Support response
ETHERFAX says its support team aims to respond to technical support tickets within a few hours.Read 7 Oct 2026 · etherfax.net
Virtual fax number
YesRead 23 Sep 2026 · etherfax.net

Plans and prices

ETHERFAX cloud fax services Priced on request Contact ETHERFAX or a partner for pricing; specific pricing is not listed Read 7 Oct 2026 · etherfax.net

Every ETHERFAX plan and price →

Strong points and limits

Strong points

  • Engage includes shared workspaces and audit logs
  • Flow extracts information and routes documents to systems of record
  • Offers virtual fax numbers and international faxing
  • Lists integrations with Microsoft 365 and Google Workspace
  • Web API supports fax and document delivery

Limits

  • Standard support excludes weekends and holidays
  • 24-hour support costs extra
  • Pricing requires contacting ETHERFAX or a partner

Who it suits

ETHERFAX is intended for healthcare, U.S. government, and enterprise organizations that need faxing and document workflows. Its compliance offerings vary by environment, so buyers should match the stated environment to their needs.

Verdict

ETHERFAX combines fax management with AI-based document handling and a broad set of listed integrations. Buyers should check which compliance environment and support arrangement applies to their deployment.

Where Specifiction places it

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