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eFax

efax.com

From $18.99/mo Free trial WebWindowsmacOSiOSAndroidAPI
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Spec score 9.2 #1 of 103 in Online Fax Services

Spec sheet

What it does
eFax sends, receives, stores and signs faxes through email, web portals, mobile devices and cloud services without a physical fax machine.Read 15 Oct 2026 · efax.com
Free plan
NoRead 23 Sep 2026 · efax.com
API
eFax offers an API for integrating fax transmission with applications and business workflows.Read 15 Oct 2026 · efax.com
Mobile apps
eFax provides Android and iOS applications for sending and receiving faxes from smartphones and tablets.Read 15 Oct 2026 · efax.com
Compliance
Official materials cite HIPAA, SOX, GLBA, PCI-DSS, FERPA and HITRUST CSF certification for corporate offerings.Read 15 Oct 2026 · efax.com
Headquarters
Los Angeles, California, United StatesRead 28 Sep 2026 · efax.com
Founded
1999Read 28 Sep 2026 · efax.com
API documentation
The developer API package includes an API specification, SDKs, code samples and technical resources.Read 15 Oct 2026 · enterprise.efax.com
Company headquarters and size
LinkedIn lists Los Angeles headquarters and 501–1,000 employees for eFax.Read 15 Oct 2026 · linkedin.com
Company history
Consensus says the eFax brand has been established for more than 25 years.Read 15 Oct 2026 · sec.gov
Company owner
eFax is a brand of publicly traded Consensus Cloud Solutions, Inc.Read 15 Oct 2026 · linkedin.com
Compliance support
hipaaRead 23 Sep 2026 · efax.com
Desktop software
Windows users can download eFax Print-to-Fax to send documents from a computer.Read 15 Oct 2026 · efax.com
Electronic signing
The service lets users electronically sign documents before sending them by fax.Read 15 Oct 2026 · efax.com
Email integrations
Shared-email faxing supports one-click workflows from Outlook and Gmail.Read 15 Oct 2026 · efax.com
Email notifications
Email alerts notify users when faxes are sent or received.Read 15 Oct 2026 · efax.com
Inbound faxing
YesRead 23 Sep 2026 · efax.com
Infrastructure
eFax says its data centers use Tier III servers and hosting providers with SSAE16 or SOC 2 reports.Read 15 Oct 2026 · efax.com
International faxing
YesRead 23 Sep 2026 · efax.com
Licence
The customer agreement describes a hosted service supplied by Consensus entities and does not provide an open-source licence.Read 15 Oct 2026 · efax.com
Limit: Gartner support and cancellation
A Gartner reviewer alleges aggressive cancellation handling and delayed support with instructions that did not match the product.Read 15 Oct 2026 · gartner.com
Limit: Google Play cancellation
Google Play reviewers report that cancelling through the mobile app is difficult and that subscription procedures feel complicated.Read 15 Oct 2026 · play.google.com
Limit: Trustpilot cancellation
Trustpilot's summary says some customers report frustrating difficulty cancelling subscriptions.Read 15 Oct 2026 · trustpilot.com
Limit: TrustRadius administration
TrustRadius reviewers cite outdated administration screens, limited organization tools, slow transmission and difficult cancellation.Read 15 Oct 2026 · trustradius.com
Monthly page allowance
200Read 23 Sep 2026 · efax.com
Notable news
Consensus announced in 2024 that its ECFax government cloud fax solution achieved FedRAMP Class D High certification.Read 15 Oct 2026 · efax.com
Other integrations
eFax lists a Windows Router, multifunction-printer connectivity and an SAP connector.Read 15 Oct 2026 · efax.com
Praise: Gartner convenience
A Gartner reviewer describes email integration, secure transmission, reliability and remote faxing as major strengths.Read 15 Oct 2026 · gartner.com
Praise: Trustpilot support
Trustpilot's review summary says users commonly praise reliable faxing, ease of use and helpful support staff.Read 15 Oct 2026 · trustpilot.com
Praise: TrustRadius usability
TrustRadius identifies an intuitive interface, convenient mobile app and indefinite document storage as repeated advantages.Read 15 Oct 2026 · trustradius.com
Rating on Gartner Peer Insights
3.8 out of 5 from 5 ratingsRead 15 Oct 2026 · gartner.com
Rating on Google Play
4.1 out of 5 from 15.8K reviewsRead 15 Oct 2026 · play.google.com
Rating on Trustpilot
4.3 out of 5 from 2,371 reviewsRead 15 Oct 2026 · trustpilot.com
Rating on TrustRadius
6.9 out of 10 from 41 reviews and ratingsRead 15 Oct 2026 · trustradius.com
SDKs
The developer site provides Java SDK 2.0 and .NET/COM SDK 2.4.5 downloads.Read 15 Oct 2026 · enterprise.efax.com
Searchable PDFs
Built-in OCR makes text inside stored PDF faxes searchable.Read 15 Oct 2026 · efax.com
Security encryption
eFax Corporate states that TLS protects data in transit and AES-256 protects stored data.Read 15 Oct 2026 · efax.com
Storage
eFax stores fax files securely and says they can be retained for as long as needed.Read 15 Oct 2026 · efax.com
System requirement
The Java SDK requires Java 8 update 20 or newer for TLS 1.2 connections.Read 15 Oct 2026 · enterprise.efax.com
Trial allowance
The free trial permits sending and receiving up to 200 pages for seven days.Read 15 Oct 2026 · efax.com
Uptime claim
The security page advertises server uptime above 99 percent.Read 15 Oct 2026 · efax.com
Users included
1Read 23 Sep 2026 · efax.com
Virtual fax number
YesRead 23 Sep 2026 · efax.com
Web portal
The MyAccount portal lets users manage and track documents from any internet-connected device.Read 15 Oct 2026 · efax.com

Plans and prices

Personal $18.99 a month $4.99 for the first month 200 pages/month to US and Canada · 1 user · 1 fax number · $0.10/page overage · HIPAA-compliant encryption Read 15 Oct 2026 · efax.com
Business $39.99 a month $14.99 for the first month 500 pages/month to 51 countries · 5 users · 1 fax number · $0.07/page overage · BAA · HIPAA compliant Read 15 Oct 2026 · efax.com
Corporate Priced on request Custom quote Custom volume · BAA · HITRUST certified · dedicated account management · full API · admin portal Read 15 Oct 2026 · efax.com

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