MyFax

Spec sheet

What it does

MyFax is a cloud fax service that sends and receives faxes through email, a browser portal, or mobile apps without fax hardware.Read 15 Oct 2026 · myfax.com

Free plan

NoRead 23 Sep 2026 · myfax.com

Paid from

12Read 23 Sep 2026 · myfax.com

Mobile apps

YesRead 23 Sep 2026 · myfax.com

Headquarters

700 S. Flower St., 15th Floor, Los Angeles, CA 90017, United StatesRead 28 Sep 2026 · myfax.com

Founded

2004Read 28 Sep 2026 · myfax.com

API and extensibility

Consensus corporate filings describe API connections for commercial customers, while MyFax consumer pages emphasize email, web, and mobile access.Read 15 Oct 2026 · sec.gov

Archive storage

MyFax advertises unlimited online fax storage with tagging, searching, and organization tools.Read 15 Oct 2026 · myfax.com

Bulk recipients

The service can send one fax to as many as 50 recipient numbers simultaneously.Read 15 Oct 2026 · myfax.com

Cloud integrations

The iOS app listing says users can upload from Dropbox, Box, or Google Drive and print with AirPrint.Read 15 Oct 2026 · apps.apple.com

Company founding

LinkedIn lists Consensus Cloud Solutions' founding year as 1995.Read 15 Oct 2026 · g2.com

Company origin

MyFax says it launched in 2004 by Protus IP Solutions and was acquired by J2 Cloud Services in 2010.Read 15 Oct 2026 · myfax.com

Company size

LinkedIn lists Consensus Cloud Solutions as a public company headquartered in Los Angeles with 501–1,000 employees.Read 15 Oct 2026 · linkedin.com

Compliance support

noneRead 23 Sep 2026 · myfax.com

Cover pages

Users can create or attach custom cover pages through MyFax Central.Read 15 Oct 2026 · myfax.com

Email faxing

Users can address an email to a fax number at send.myfax.com and attach documents for transmission.Read 15 Oct 2026 · myfax.com

Email senders

An account can authorize up to five email addresses to send faxes and can forward incoming faxes to one inbox.Read 15 Oct 2026 · myfax.com

Fax numbers

Plans can include local, toll-free, or international numbers, and the service supports porting an existing fax number.Read 15 Oct 2026 · myfax.com

File support

The official guide provides a supported-file-formats reference for sending and receiving faxes by email or Internet.Read 15 Oct 2026 · myfax.com

HIPAA limitation

The FAQ directs customers needing HIPAA-compliant cloud faxing to eFax Corporate rather than claiming MyFax compliance.Read 15 Oct 2026 · myfax.com

Inbound faxing

YesRead 23 Sep 2026 · myfax.com

International faxing

YesRead 23 Sep 2026 · myfax.com

Limit: billing complaints

Recent Trustpilot complaints repeatedly allege continued charges after cancellation, disputed billing, and difficulty obtaining help.Read 15 Oct 2026 · trustpilot.com

Limit: cancellation and billing

G2 reviewers report difficulty canceling, changing payment information, and unexpected page charges after trials.Read 15 Oct 2026 · g2.com

Limit: customer support

GetApp review scoring gives customer support 2.9 out of 5, and reviewers mention waiting for email responses.Read 15 Oct 2026 · getapp.com

Limit: interface and security

TechRadar criticizes the dated interface and higher pricing, and notes no two-factor authentication or published encryption details.Read 15 Oct 2026 · techradar.com

Limit: iOS app reports

App Store reviews include complaints about failed sends, login problems, inaccurate sent-fax status, and difficult cancellation.Read 15 Oct 2026 · apps.apple.com

Maker headquarters

Consensus lists its headquarters at 700 S. Flower Street, Los Angeles, California 90017.Read 15 Oct 2026 · myfax.com

Maker legal name

MyFax legal and privacy pages identify Consensus Cloud Solutions, Inc. and its subsidiaries as the company behind the brand.Read 15 Oct 2026 · myfax.com

Mobile app functions

The Android app supports sending, receiving, viewing, scanning with the camera, cover pages, contacts, cloud storage, and printing.Read 15 Oct 2026 · play.google.com

Monthly page allowance

100Read 23 Sep 2026 · myfax.com

Praise: cost savings

GetApp reviewers describe MyFax as easy to use, intuitive, and cheaper than maintaining fax machines.Read 15 Oct 2026 · getapp.com

Praise: simplicity

G2 reviewers repeatedly praise sending and receiving faxes without a physical machine and the simple email workflow.Read 15 Oct 2026 · g2.com

Rating on Apple App Store

4.7 out of 5 from 7,000 ratingsRead 15 Oct 2026 · apps.apple.com

Rating on G2

2.8 out of 5 from 10 reviewsRead 15 Oct 2026 · g2.com

Rating on GetApp

3.4 out of 5 from 9 reviewsRead 15 Oct 2026 · getapp.com

Rating on Google Play

4.1 out of 5 from 2,110 reviewsRead 15 Oct 2026 · play.google.com

Rating on Trustpilot

3.0 out of 5 from 1,332 reviewsRead 15 Oct 2026 · trustpilot.com

Security statement

MyFax says online delivery to designated email recipients limits unintended access compared with traditional fax machines.Read 15 Oct 2026 · myfax.com

Self-hosting

The official product description presents MyFax as a cloud-managed service requiring Internet access and an email account, with no self-hosting option described.Read 15 Oct 2026 · myfax.com

Support and documentation

MyFax publishes a user guide, supported-file-format documentation, FAQs, and customer support contact options.Read 15 Oct 2026 · myfax.com

Transmission receipts

Email faxing sends a confirmation message reporting successful transmission or an error.Read 15 Oct 2026 · myfax.com

Usage reporting

MyFax Central provides fax activity reports that can be exported as CSV or Excel files.Read 15 Oct 2026 · myfax.com

Virtual fax number

YesRead 23 Sep 2026 · myfax.com

Web portal

MyFax Central lets users send and receive faxes in a browser and manage contacts, users, settings, and usage reports.Read 15 Oct 2026 · myfax.com

Plans and prices

Every MyFax plan and price →

Where Specifiction places it

• Online Fax Services#3 of 1039.1
• Online fax services#11 of 1028.9
• eFax Software#8 of 248.6