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WestFax

westfax.com

From $14.99/mo WebWindowsmacOSiOSAndroidAPI
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Spec score 8.9 #9 of 103 in Online Fax Services

What it is

WestFax is a paid online fax service for inbound faxing through a virtual fax number. It supports international faxing and HIPAA compliance, with access on the web, Windows, macOS, iOS, and Android; mobile apps are available. The Solo plan costs $14.99 a month, billed monthly with cancellation at any time, and includes one user license and 500 pages per month. The five-user Team plan costs $39.95 a month and includes 1,500 pages per month. WestFax has no free plan. The maker is listed as founded in 1999, with headquarters given as Centennial, Colorado, United States; its maker information also lists Denver, Colorado.

Spec sheet

What it does
WestFax provides secure cloud fax sending, receiving and workflow automation for healthcare and enterprise organizations.Read 14 Oct 2026 · westfax.com
Free plan
NoRead 23 Sep 2026 · signup.westfax.com
Paid from
14.99Read 23 Sep 2026 · signup.westfax.com
API
WestFax exposes REST endpoints and webhooks for sending, receiving and tracking faxes; API access is an Enterprise feature.Read 14 Oct 2026 · westfax.com
Mobile apps
YesRead 23 Sep 2026 · signup.westfax.com
Compliance
The company states that it is HITRUST R2 certified, SOC 2 Type II audited, PCI DSS certified and aligned with HIPAA, FERPA, CJIS, GLBA and PIPEDA; a BAA is included on every plan.Read 14 Oct 2026 · westfax.com
Headquarters
Centennial, Colorado, United StatesRead 28 Sep 2026 · westfax.com
Founded
1999Read 28 Sep 2026 · westfax.com
Android app status
The WestFax Fax on Mobile app was removed from Google Play on 2025-10-09; the catalog records version 2.0.9 and 169 downloads.Read 14 Oct 2026 · chrome-stats.com
API authentication
Developer calls use an x-api-key or username/password together with a ProductId identifying the fax line.Read 14 Oct 2026 · integrate.westfax.com
Company history
WestFax says Barry Clark built the first platform in a Denver bungalow and moved operations to downtown Denver in 1999 as customers grew.Read 14 Oct 2026 · westfax.com
Company legal name
Crunchbase lists the legal name as WestFax, Inc., a privately held active for-profit company founded by Barry Clark.Read 14 Oct 2026 · crunchbase.com
Company location and size
LinkedIn lists headquarters in Centennial, Colorado, private ownership and 11–50 employees, with a 1999 founding year.Read 14 Oct 2026 · linkedin.com
Compliance support
hipaaRead 23 Sep 2026 · signup.westfax.com
Core faxing
Plans include sending and receiving faxes, fax-to-email/email-to-fax, a secure web console, mobile apps, cover-page editing, scheduling, delivery receipts and automatic retries.Read 14 Oct 2026 · westfax.com
Data residency
U.S. data centers are standard, while Enterprise customers can request customized residency including Canadian hosting for PIPEDA.Read 14 Oct 2026 · westfax.com
Developer documentation
The knowledge base has seven API guides covering setup, Postman, endpoint parameters, return values, base64 document handling, ProductId retrieval and Twilio Fax migration.Read 14 Oct 2026 · westfax.com
EHR integrations
WestFax lists integrations or integration paths for Epic, PointClickCare, CureMD, athenahealth, Cerner, NextGen, MEDITECH, Greenway, Veradigm, KanTime, Curantis, TurboPT, Embodia, ContinuumCloud and Modernizing Medicine.Read 14 Oct 2026 · westfax.com
Identity integrations
Identity support includes Active Directory, Microsoft Entra ID, Okta, Ping Identity, OneLogin, Cisco Duo, JumpCloud, Google Cloud Identity and IBM Security Verify.Read 14 Oct 2026 · westfax.com
Inbound faxing
YesRead 23 Sep 2026 · signup.westfax.com
International faxing
YesRead 23 Sep 2026 · signup.westfax.com
Limit: cover pages
Reviewers say cover-page customization is limited because editable fields cannot be freely repositioned.Read 14 Oct 2026 · capterra.com
Limit: interface
Reviewers report that the interface or administration portal can feel clunky, confusing or dated, especially during setup.Read 14 Oct 2026 · getapp.com
Limit: mobile and pricing
An independent 2026 review says the mobile app has fewer capabilities than desktop, published page allowances are modest with per-page overages, and advanced workflow/AI functions require quoted Enterprise pricing.Read 14 Oct 2026 · protooled.com
Mac support
Mac users can fax through the web portal, email-to-fax, Microsoft Teams and Google Workspace; the print driver itself is Windows-only.Read 14 Oct 2026 · signup.westfax.com
Monthly page allowance
500Read 23 Sep 2026 · signup.westfax.com
Praise: reliability and setup
Independent reviewers commonly describe reliable delivery, easy implementation, straightforward use and strong documentation.Read 14 Oct 2026 · capterra.com
Praise: support
G2, Capterra and GetApp reviewers repeatedly praise responsive human support, knowledgeable representatives and quick issue resolution.Read 14 Oct 2026 · getapp.com
Print driver
Its Windows print driver lets any printable application send a fax and is included with every account.Read 14 Oct 2026 · westfax.com
Productivity integrations
Dedicated integrations are offered for Microsoft Teams, Google Workspace and a Chrome email-to-fax extension.Read 14 Oct 2026 · westfax.com
Python wrapper
A third-party Python WestFax wrapper is published on PyPI under the BSD license and requires a WestFax account.Read 14 Oct 2026 · pypi.org
Rating on Apple App Store
5 out of 5 from 7 reviewsRead 14 Oct 2026 · appshunter.io
Rating on Capterra
4.9 out of 5 from 18 reviewsRead 14 Oct 2026 · capterra.com
Rating on G2
4.8 out of 5 from 31 reviewsRead 14 Oct 2026 · g2.com
Rating on GetApp
4.9 out of 5 from 18 reviewsRead 14 Oct 2026 · getapp.com
Rating on Software Advice
4.9 out of 5 from 18 reviewsRead 14 Oct 2026 · softwareadvice.com
Retention
Solo and Team retain faxes for two months by default; Enterprise retention is customizable.Read 14 Oct 2026 · westfax.com
Sandbox
The developer portal offers a free sandbox with simulated credentials and mock REST calls that do not send real faxes.Read 14 Oct 2026 · westfax.com
SDKs and samples
WestFax publishes a public C# SDK/demo on GitHub, Postman collection and SwaggerHub/OpenAPI resources; the C# repository documents REST JSON plus SOAP and RPC bindings.Read 14 Oct 2026 · github.com
Security controls
WestFax states that data in transit uses TLS, data at rest uses AES-256, and access is isolated with role controls, MFA, encrypted archives and real-time audit monitoring.Read 14 Oct 2026 · westfax.com
Self-hosting
WestFax is hosted cloud software; its Cloud Fax Toolkit is a Windows on-premises execution layer that connects local systems to WestFax Cloud rather than a self-hosted fax server.Read 14 Oct 2026 · westfax.com
Storage integrations
The platform advertises archiving to systems including Amazon S3, SharePoint, Salesforce, Dropbox, Google Cloud Storage, Google Drive and HubSpot.Read 14 Oct 2026 · westfax.com
System requirements
The print driver requires Windows 10 or later, TLS 1.2 internet access, a WestFax account, administrator rights and about 75 MB of disk space.Read 14 Oct 2026 · westfax.com
Users included
1Read 23 Sep 2026 · signup.westfax.com
Virtual fax number
YesRead 23 Sep 2026 · signup.westfax.com

Plans and prices

Solo $14.99 a month billed monthly, cancel anytime 500 pages per month · 1 user license Read 23 Sep 2026 · signup.westfax.com
Team (5 users) $39.95 a month billed monthly, cancel anytime 1,500 pages per month · 5 user licenses Read 23 Sep 2026 · signup.westfax.com
Team (25 users) Price not published 3,000 pages per month · 25 user licenses Read 23 Sep 2026 · signup.westfax.com
Solo $14.99 a month monthly, cancel anytime 500 pages/month · 1 user · 1 fax number · 3¢/extra page · $20 number porting Read 14 Oct 2026 · westfax.com
Team $39.95 a month monthly, cancel anytime 1,500 pages/month · 5 user licenses · 2.5¢–3¢/extra page · multi-line management Read 14 Oct 2026 · westfax.com
Enterprise Priced on request custom volume pricing; net-30, check, EFT or card unlimited users · API/webhooks · EHR, MFP and custom integrations · Cloud Fax Toolkit · dedicated account manager Read 14 Oct 2026 · westfax.com

Every WestFax plan and price →

Strong points and limits

Strong points

  • Virtual fax number and inbound faxing
  • International faxing is supported
  • HIPAA compliance support is listed
  • Web, Windows, macOS, iOS, and Android access

Limits

  • No free plan
  • Solo is limited to 500 pages per month
  • Solo includes one user license

Who it suits

WestFax suits individuals or teams that need inbound faxing across desktop and mobile platforms. Its stated international faxing and HIPAA compliance support may also fit organizations with those requirements.

Verdict

WestFax lays out monthly page allowances and user counts across its listed plans, with two plan prices provided. Consider the allowance and license count you need, and note that the service has no free plan.

Where Specifiction places it

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