eFax vs WestFax
eFax
efax.com
WestFax
westfax.comSide by side
| Figure | eFax | WestFax |
|---|---|---|
| Price from | $18.99/mo | $14.99/mo |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 3 | 6 |
| Spec score · Online Fax Services | 9.2 (#1) | 8.9 (#9) |
| Spec score · Fax APIs | 9.3 (#1) | 8.1 (#11) |
| Spec score · Online fax services | 9.1 (#4) | 8.8 (#15) |
| Spec score · eFax Software | 9.3 (#1) | 8.1 (#13) |
| Spec score · Customer Service Fax Software | 9.3 (#1) | 8.1 (#9) |
| API | eFax offers an API for integrating fax transmission with applications and business workflows. | WestFax exposes REST endpoints and webhooks for sending, receiving and tracking faxes; API access is an Enterprise feature. |
| Company history | Consensus says the eFax brand has been established for more than 25 years. | WestFax says Barry Clark built the first platform in a Denver bungalow and moved operations to downtown Denver in 1999 as customers grew. |
| Compliance | Official materials cite HIPAA, SOX, GLBA, PCI-DSS, FERPA and HITRUST CSF certification for corporate offerings. | The company states that it is HITRUST R2 certified, SOC 2 Type II audited, PCI DSS certified and aligned with HIPAA, FERPA, CJIS, GLBA and PIPEDA; a BAA is included on every plan. |
| Compliance support | hipaa | hipaa |
| Founded | 1999 | 1999 |
| Free plan | No | No |
| Headquarters | Los Angeles, California, United States | Centennial, Colorado, United States |
| Inbound faxing | Yes | Yes |
| International faxing | Yes | Yes |
| Mobile apps | eFax provides Android and iOS applications for sending and receiving faxes from smartphones and tablets. | Yes |
| Monthly page allowance | 200 | 500 |
| Users included | 1 | 1 |
| Virtual fax number | Yes | Yes |
| What it does | eFax sends, receives, stores and signs faxes through email, web portals, mobile devices and cloud services without a physical fax machine. | WestFax provides secure cloud fax sending, receiving and workflow automation for healthcare and enterprise organizations. |
Plans
WestFax
- Solo$14.99 a month
- Team (5 users)$39.95 a month
- Team (25 users)Price not published
- Solo$14.99 a month
- Team$39.95 a month
- EnterprisePriced on request
In their own words
WestFax
WestFax is a paid online fax service for inbound faxing through a virtual fax number. It supports international faxing and HIPAA compliance, with access on the web, Windows, macOS, iOS, and Android; mobile apps are available. The Solo plan costs $14.99 a month, billed monthly with cancellation at any time, and includes one user license and 500 pages per month. The five-user Team plan costs $39.95 a month and includes 1,500 pages per month. WestFax has no free plan. The maker is listed as founded in 1999, with headquarters given as Centennial, Colorado, United States; its maker information also lists Denver, Colorado.