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Expel MDR
expel.com
Spec sheet
- Integrations
- Expel lists 160+ coverage options, including CrowdStrike, Okta, AWS, Microsoft, Google Cloud, Splunk, and Wiz; most connect directly by API.Read 11 Oct 2026 · expel.com
- Support
- Expel says its service includes 24×7 coverage, support from onboarding through everyday questions, and direct access to SOC experts.Read 11 Oct 2026 · expel.com
- Headquarters
- Herndon, Virginia, United StatesRead 28 Sep 2026 · expel.com
- Founded
- 2016Read 28 Sep 2026 · expel.com
- AI and analysts
- Ruxie enriches and triages alerts and proposes a disposition with evidence, while an Expel analyst makes the decision.Read 11 Oct 2026 · expel.com
- Coverage
- Expel says it monitors ten attack surfaces, including AI, cloud infrastructure, email, endpoint, identity, network, SaaS, Kubernetes, logs and SIEM, and operational technology.Read 11 Oct 2026 · expel.com
- Data handling
- Expel says customer telemetry is stored in U.S. infrastructure, encrypted with TLS 1.2 or higher in transit and AES-256 at rest, and alert data is retained for up to 15 months, configurable by contract.Read 11 Oct 2026 · expel.com
- Limits
- Expel says pricing is not published and the three MDR packages are annual subscriptions sized by seat count; phishing and threat hunting are offered as add-ons.Read 11 Oct 2026 · expel.com
- Onboarding
- Expel says most customers reach full operational coverage in two to four weeks and individual tool connections take minutes through API integrations.Read 11 Oct 2026 · expel.com
- Package inclusions
- All MDR packages include 24×7 SOC coverage, Workbench access, threat investigation and response, auto-remediation capabilities, and transparent reporting; analyst time and incident escalations have no additional fees.Read 11 Oct 2026 · expel.com
- Response time
- Expel reports a 14-minute mean time to remediate high and critical incidents when remediation is fully automated.Read 11 Oct 2026 · expel.com
- Security certifications
- Expel lists ISO/IEC 27001:2022, ISO/IEC 27701:2019, SOC 2 Type II Security, PCI DSS SAQ-D, CSA STAR Level 1, and NIST SP 800-171 Rev. 2 among its active certifications and attestations.Read 11 Oct 2026 · expel.com
- Service
- Expel MDR monitors customers’ existing security tools around the clock, investigates alerts, and remediates confirmed threats.Read 11 Oct 2026 · expel.com
- Workbench
- Workbench connects to customer security tools, displays alerts and investigations handled by Expel, and records the actions Expel takes; it does not replace a SIEM.Read 11 Oct 2026 · expel.com
Plans and prices
Premium Price not published Annual subscription; contact Expel for pricing Seat-count sized · includes Select · unlimited technology integrations · Workbench API access · dedicated engagement manager Read 11 Oct 2026 · expel.com
Select Price not published Annual subscription; contact Expel for pricing Seat-count sized · includes Starter · cloud control plane and SaaS app coverage · multi-surface auto-remediation Read 11 Oct 2026 · expel.com
Starter Price not published Annual subscription; contact Expel for pricing Seat-count sized · cloud, identity, network, and endpoint coverage · endpoint auto-remediation · Workbench Read 11 Oct 2026 · expel.com
Where Specifiction places it
- Managed Detection and Response Services#14 of 327.1
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