FactFinder

Spec sheet

Purpose

FactFinder is an AI-powered product discovery platform for eCommerce that combines search, recommendations and merchandising.Read 9 Oct 2026 · fact-finder.com

Intended users

The maker describes FactFinder for B2B, B2C and hybrid eCommerce with complex catalogs, pricing rules and live stock data.Read 9 Oct 2026 · fact-finder.com

Integrations

Ready-made commerce connectors are available for Shopify, Shopware, OXID and Magento, alongside APIs and web components.Read 9 Oct 2026 · fact-finder.com

Support

FactFinder offers in-house specialists for implementation, advice, configuration and performance programs with agreed scope and goals.Read 9 Oct 2026 · fact-finder.com

Headquarters

Pforzheim, GermanyRead 28 Sep 2026 · fact-finder.com

Founded

2001Read 28 Sep 2026 · fact-finder.com

Company

FactFinder began in Pforzheim in 2001, when Carsten Kraus founded it.Read 9 Oct 2026 · fact-finder.com

Analytics

The platform offers A/B testing, analytics for searches and products, and reporting on clicks, conversion and revenue.Read 9 Oct 2026 · fact-finder.com

B2B controls

FactFinder supports customer-specific prices and assortments in search and browsing.Read 9 Oct 2026 · fact-finder.com

Hosting and AI

FactFinder says it is hosted in the EU, and that Vector Search and Atlas AI are its own technologies; providers are identified for features using external models.Read 9 Oct 2026 · fact-finder.com

Merchandising

Teams can set ranking rules, pin products, manage promotions, tune synonyms and control recommendations.Read 9 Oct 2026 · fact-finder.com

Personalization

Atlas AI adjusts product rankings using shopper clicks and purchases, including behavior from previous visits.Read 9 Oct 2026 · fact-finder.com

Pricing limit

Pricing is based on shopper searches with volume tiers agreed upfront; filtering, paging and refinements within a search are not counted separately.Read 9 Oct 2026 · fact-finder.com

Search

Its search handles product codes, natural language queries, typos, synonyms and descriptive searches by meaning and intent.Read 9 Oct 2026 · fact-finder.com

Store availability

Search can show store-level stock and local assortments before shoppers visit a store.Read 9 Oct 2026 · fact-finder.com

Plans and prices

Every FactFinder plan and price →

Where Specifiction places it

• Product Search and Discovery Software#18 of 277.2
• Search Analytics Software#25 of 377.3
• AI Search and Discovery Platforms Software#19 of 287.3