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Falkon SMS

falkonsms.com

From $14.99/mo Free trial WebiOSAndroidBrowser extension
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Spec score 8.2 #7 of 25 in Church Text Messaging Software

What it is

Falkon SMS is a business texting platform for regulated industries that supports messaging from existing business numbers. It covers appointment reminders, customer support, keyword lead capture, review requests, internal communications, and bulk campaigns of up to 2,000 contacts per blast. Falkon says it can enable landline, toll-free, VoIP, and Microsoft Teams numbers without number changes or new hardware. Falkon AI drafts compliance-safe responses using internal documents and policies, and can change tone, summarize conversations, and detect sentiment. Users can send two-way and scheduled messages, share sensitive documents through links with expiration dates and access controls, and use automatic archiving and immutable audit trails. Falkon describes external messages as end-to-end encrypted and data as encrypted in transit and at rest. It states that the service is SOC 2 certified and HIPAA compliant; its FAQ says HIPAA compliance and a signed Business Associate Agreement are included on Pro. Integrations include Microsoft Teams, Cisco Webex, Clio, Slack, HubSpot, and a Chrome extension. The service is available on Android, iOS, web, and as an extension. Pricing starts at $14.99/user/mo (annual); a free trial is offered without a stated duration.

Spec sheet

Product
Falkon SMS is a business texting platform for regulated industries and supports messaging from existing business numbers.Read 7 Oct 2026 · falkonsms.com
Trial
The homepage offers a free trial and says no credit card is required, but does not state the trial duration.Read 7 Oct 2026 · falkonsms.com
Integrations
The site lists Microsoft Teams, Cisco Webex, Clio, and a Chrome extension, and its integration links also list Slack and HubSpot.Read 7 Oct 2026 · falkonsms.com
Security
Falkon describes external messages as end-to-end encrypted and says data is encrypted in transit and at rest.Read 7 Oct 2026 · falkonsms.com
Compliance
The site states Falkon SMS is SOC 2 certified and HIPAA compliant; its FAQ says HIPAA compliance and a signed Business Associate Agreement are included on the Pro plan.Read 7 Oct 2026 · falkonsms.com
Headquarters
Katy, Texas, United StatesRead 28 Sep 2026 · falkonsms.com
Company
The site identifies Falkon Systems and lists its address as 2717 Commercial Center Boulevard, Suite E200, Katy, Texas 77494; it says Falkon SMS has served customers since 2021.Read 7 Oct 2026 · falkonsms.com
10DLC
Falkon says its team handles 10DLC registration, including brand registration, campaign approval, and carrier submission.Read 7 Oct 2026 · falkonsms.com
AI assistance
Falkon AI drafts context-aware, compliance-safe responses using a business’s internal documents and policies.Read 7 Oct 2026 · falkonsms.com
AI tools
AI features include changing message tone, summarizing conversations, and detecting sentiment.Read 7 Oct 2026 · falkonsms.com
Archiving
The platform advertises automatic, tamper-proof message archiving and immutable audit trails for regulatory requirements including SEC, HIPAA, and FINRA.Read 7 Oct 2026 · falkonsms.com
Clio
The Clio integration syncs messages to client matters so conversations become part of the case file.Read 7 Oct 2026 · falkonsms.com
Messaging
The platform supports appointment reminders, customer support, keyword lead capture, review requests, internal communications, and bulk campaigns of up to 2,000 contacts per blast.Read 7 Oct 2026 · falkonsms.com
Phone numbers
Falkon says it can text-enable existing landline, toll-free, VoIP, and Microsoft Teams numbers without number changes or new hardware.Read 7 Oct 2026 · falkonsms.com
Secure sharing
Users can share sensitive documents through secure links with expiration dates and access controls.Read 7 Oct 2026 · falkonsms.com
Support and onboarding
Falkon says its team handles onboarding end to end and 10DLC registration, with same-day texting after signup.Read 7 Oct 2026 · falkonsms.com

Plans and prices

Starting plan (plan name not stated) $14.99 a month $14.99 per user per month starting price; no fees, hardware changes, or setup charges Read 7 Oct 2026 · falkonsms.com

Every Falkon SMS plan and price →

Strong points and limits

Strong points

  • Works with existing business numbers
  • Bulk campaigns of up to 2,000 contacts
  • AI drafts responses from internal documents and policies
  • Automatic archiving and immutable audit trails
  • Free trial without a required credit card

Limits

  • No free plan
  • Starts at $14.99/user/mo (annual)

Who it suits

It suits businesses in regulated industries that need customer or internal texting through existing numbers.

Verdict

Falkon SMS pairs business texting with AI assistance, archiving, and secure document sharing. The starting price is listed, but buyers should note that HIPAA compliance and a signed Business Associate Agreement are specified for the Pro plan.

Where Specifiction places it

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