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SPECIFICTION
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FanExam

fanexam.com

From $29/mo Web
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Spec score 7.6 #22 of 31 in Quiz Maker Software

What it is

FanExam is a web-based NPS service for SaaS products, content sites, ecommerce stores and other websites. It surveys visitors, reports scores and responses, and supports customized survey language, copy and rating-based follow-up questions. Results can be segmented by plan type, client size and feature used. Semantic text analysis interprets open feedback in real time and encourages visitors to elaborate. Teams can receive real-time email alerts about open feedback and route feedback categories to different email accounts. Promoter ratings can trigger a request for the visitor to discuss the brand. FanExam describes automatic integrations with Google Analytics and Intercom, and says website installation takes under five minutes. The Free plan allows 100 monthly survey responses with community support. Starter costs $29 a month for 500 responses, Basic costs $99 a month for 5000, and Professional costs $499 a month for 30000 with priority email support.

Spec sheet

Purpose
FanExam provides an NPS solution for SaaS apps and websites that surveys customers and reports their scores and responses.Read 4 Oct 2026 · fanexam.net
Audience
The product page says FanExam works with SaaS products, content sites, ecommerce stores, and other websites.Read 4 Oct 2026 · fanexam.net
Integrations
FanExam describes automatic integrations with Google Analytics and Intercom.Read 4 Oct 2026 · fanexam.net
Security
FanExam says it uses administrative, physical, and electronic measures to protect information and offers service through an encrypted connection at the user's choice.Read 4 Oct 2026 · fanexam.net
Support
The pricing page lists community support for Free, email support for Starter and Basic, and priority email support for Professional.Read 4 Oct 2026 · fanexam.net
Data handling
FanExam says customer data may be routed through multiple countries and stored in its underlying infrastructure.Read 4 Oct 2026 · fanexam.net
Feedback response
FanExam can send real-time email notifications about open feedback and route feedback types to different email accounts.Read 4 Oct 2026 · fanexam.net
Plan limit behavior
FanExam says it continues surveying site visitors after an account reaches its monthly response limit, so additional responses can be viewed after upgrading.Read 4 Oct 2026 · fanexam.net
Privacy roles
FanExam says it acts as a data controller for its own clients and as a data processor when clients use it to collect data.Read 4 Oct 2026 · fanexam.net
Promoter sharing
When a user rates a product as a promoter, FanExam prompts them to talk about the brand.Read 4 Oct 2026 · fanexam.net
Segmentation
NPS results can be broken down by visitor traits such as plan type, client size, and feature used.Read 4 Oct 2026 · fanexam.net
Setup
FanExam says its website installation takes under five minutes.Read 4 Oct 2026 · fanexam.net
Survey customization
Surveys can use any language, custom copy, and follow-up questions based on a visitor’s rating.Read 4 Oct 2026 · fanexam.net
Text analysis
FanExam says semantic text analysis interprets open feedback in real time and encourages visitors to elaborate.Read 4 Oct 2026 · fanexam.net

Plans and prices

Starter $29 a month 500 monthly survey responses · Email support Read 4 Oct 2026 · fanexam.net
Basic $99 a month 5000 monthly survey responses · Email support Read 4 Oct 2026 · fanexam.net
Professional $499 a month 30000 monthly survey responses · Priority Email support Read 4 Oct 2026 · fanexam.net
Enterprise Priced on request Contact FanExam about enterprise plans Read 4 Oct 2026 · fanexam.net
Free Price not published 100 monthly survey responses · Community support Read 4 Oct 2026 · fanexam.net

Every FanExam plan and price →

Strong points and limits

Strong points

  • Free plan includes 100 monthly responses
  • Custom language and follow-up questions
  • Segments results by visitor traits
  • Automatic Google Analytics and Intercom integrations
  • Installation described as under five minutes

Limits

  • Free plan offers community support only
  • Paid plans limit monthly responses
  • Data may cross multiple countries

Who it suits

FanExam suits websites and SaaS teams that need customizable NPS surveys, segmented results, feedback routing and response analysis.

Verdict

FanExam covers survey customization, NPS segmentation, text analysis and feedback routing for web properties. Its plans differ by response limits and support level, so expected survey volume should guide plan selection.

Where Specifiction places it

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