Fenicio eCommerce

Spec sheet

Product

Fenicio is a cloud eCommerce platform for retailers and brands in Latin America.Read 13 Oct 2026 · fenicio.io

Audience

Fenicio describes its platform as serving retailers and brands in Latin America.Read 12 Oct 2026 · fenicio.io

Integrations

Fenicio lists more than 90 native integrations across payments, logistics, ERPs, and marketing, maintained by its team.Read 13 Oct 2026 · fenicio.io

Security

Fenicio says its information security management system is certified to ISO/IEC 27001 by UNIT.Read 13 Oct 2026 · fenicio.io

Support

Support requests are handled through a ticket system with a telephone help desk, and the company offers proactive Customer Success.Read 13 Oct 2026 · fenicio.io

Headquarters

The company lists its Uruguay headquarters at Pablo de María 1011, Montevideo.Read 13 Oct 2026 · fenicio.io

Company

The site identifies Analoga S.A. as the copyright holder and lists Montevideo, Uruguay as the headquarters location.Read 12 Oct 2026 · fenicio.io

Abandoned cart recovery

YesRead 21 Sep 2026 · fenicio.io

Access controls

The management panel supports granular user roles and permissions and two-factor authentication.Read 12 Oct 2026 · fenicio.io

Business model

Fenicio says it works on a revenue-sharing model in which its revenue grows when client sales grow.Read 12 Oct 2026 · fenicio.io

Catalog

Stores can manage products with variants and load them through the panel, CSV, or an ERP; the page states there are no product or category limits.Read 13 Oct 2026 · fenicio.io

Catalog limits

The platform supports product variants, prices, brands, and size guides, and states there are no limits on products or categories.Read 12 Oct 2026 · fenicio.io

Company history

Fenicio’s company history says the Fenicio product emerged in 2014 and the company focused on that eCommerce product in 2017.Read 13 Oct 2026 · testing.fenicio.com.uy

Hosting model

hostedRead 21 Sep 2026 · fenicio.io

Infrastructure

Fenicio says its stores run in the cloud using services including AWS, Akamai, and Cloudflare, with a SOC monitoring operations around the clock.Read 13 Oct 2026 · fenicio.io

Onboarding

The onboarding process includes guided setup, training, testing, and a grace period without a monthly fee after the first training session.Read 13 Oct 2026 · fenicio.io

Payment security

The platform says card payments meet PCI industry standards.Read 13 Oct 2026 · fenicio.io

Payments

The platform supports more than 12 payment gateways and about 80 payment methods, including cards, cash networks, transfers, and digital wallets.Read 13 Oct 2026 · fenicio.io

Pricing model

Fenicio says it works on a revenue-sharing model, but the page does not state a specific rate or price.Read 13 Oct 2026 · fenicio.io

Sales channels

Stores can synchronize stock, prices, listings, and orders with Mercado Libre and connect catalogs to Instagram, Facebook, and Google Shopping.Read 13 Oct 2026 · fenicio.io

Sales tools

Features include advanced promotions, abandoned-cart notifications, assisted phone orders, and sales and customer reports.Read 12 Oct 2026 · fenicio.io

Shipping

Shipping options include home delivery time slots, branch pickup, external pickup points, and lockers, with order tracking.Read 12 Oct 2026 · fenicio.io

Transaction fee

platformRead 21 Sep 2026 · fenicio.io

Unified management

Its management panel brings together catalog, sales, payments, logistics, promotions, and content.Read 13 Oct 2026 · fenicio.io

Where Specifiction places it

• Ecommerce platforms#144 of 2807.8