FileCloud

FileCloud is an enterprise file-storage and collaboration platform for organizations that need to manage shared files across teams and external users. Its strongest case is the choice between a hosted service and self-managed deployment, backed by detailed access controls. The minimum seat counts and a pared-back free edition make it a poor match for individuals or very small teams.

Overview

FileCloud Online is hosted; FileCloud Server can run on premises or on public cloud platforms. That choice suits organizations with specific infrastructure requirements, but also brings an administrative commitment that a basic personal storage service does not.

Sharing supports public, private, and time-limited links, granular permissions, and unlimited external accounts. Versioning, approvals, comments, activity streams, team folders, and document editing extend its use beyond file transfer. Named integrations include Active Directory, NTFS, network shares, Microsoft Office Online, LibreOffice, Office mobile apps, Outlook, and FileCloud for Office.

Key features

FileCloud combines AES encryption at rest and SSL/TLS in transit with two-factor authentication, single sign-on, audit logs, and remote device wipe controls. These safeguards and business administration controls make it relevant where an organization needs to oversee access across users and devices. The Trust Center lists ISO 27001, SOC 2, ISO 9001, HIPAA, and FedRAMP High assurance materials. SOC 2 and HIPAA audit reports are available only to current customers; requested documentation is provided within one business day after an NDA is signed.

The Salesforce plugin reached end of life on September 1, 2025, and no replacement is planned. Organizations that rely on that plugin should look elsewhere or account for a different workflow.

Pricing

FileCloud is paid software, with a 14-day trial. Essentials is $7.00 per month billed annually, with a 20-user minimum and unlimited file upload size. It is the lower-cost paid option, but the minimum makes it impractical for a small group. Advanced is $14.00 per month billed annually, with a 10-user minimum and unlimited upload size; it lowers the entry threshold but costs twice as much per user.

The Online plans show “$7 user/mo Billed Annually” for Essentials and “$14 user/mo Billed Annually” for Advanced. Both require at least 10 users and include unlimited external users and unlimited upload size. Essentials includes 5TB and permits up to three workflows; Advanced includes 10TB. The larger storage allowance and lack of a stated workflow cap make Advanced the clearer fit for teams expecting greater storage or workflow needs.

Online FedRAMP High uses custom pricing, includes 10TB, and has unlimited external users and uploads. FedRAMP High also has a 10-user minimum. The Service Provider options use custom pricing: the general Service Provider plan is for service-provider deployment and licensing, while Online Service Provider offers user-provided storage, unlimited external users, and unlimited uploads.

The self-hosted Community Edition provides a free one-year license for up to five full users and 10 external users. It is a constrained way to evaluate self-managed use, not a like-for-like free alternative to paid plans: SSO and third-party integrations are omitted.

Platforms

FileCloud supports web, Windows, macOS, Linux, iOS, and Android, alongside self-hosted deployment. That breadth supports organizations with mixed desktop and mobile environments, while the self-hosted option gives administrators an alternative to the hosted service.

Who it's for

FileCloud is aimed at enterprises, educational institutions, government organizations, and managed service providers that need managed sharing, collaboration, and administrative controls. Its deployment choice and external-sharing permissions are especially useful when internal teams and outside collaborators must work with the same files. Small teams should weigh the minimum seats carefully, and organizations needing a free edition with SSO or third-party integrations will find the Community Edition too limited.

Pros and cons

Pros: Hosted and self-managed deployment options let organizations align the service with their infrastructure.

Pros: Granular sharing, unlimited external accounts, and collaboration tools support work across internal and outside users.

Pros: Encryption, authentication, audit, and remote-wipe controls provide a broad set of administrative safeguards.

Cons: Paid plans require at least 10 or 20 users, which rules out many small teams.

Cons: Community Edition is capped at five full users and 10 external users for one year, and lacks SSO and third-party integrations.

Cons: The Salesforce plugin is discontinued with no replacement planned.

Alternatives

For a wider range of storage and backup options, browse Cloud Storage Services or Cloud Backup Services; for products focused on transferring and sharing files, see File Sharing Software.

IDrive is worth considering if a free 10 GB tier or a 100 GB plan for one user at $0.25 per month suits your storage needs better than FileCloud's minimum seats. Choose Jottacloud if a free 5 GB plan for one user or an unlimited plan at $12.99 per month is a better fit. Pulseway is an alternative for readers seeking configurable endpoints, MDM, and security with monthly, annual, and three-year options and volume discounts.

Backblaze Computer Backup is the more direct choice for unlimited computer backup data, starting at $9.00 per month billed monthly. rclone suits readers who want a free, open-source project rather than a paid enterprise platform. SpiderOak offers a free open-source option with core features and community support, as well as a 150 GB plan for $6.00 per month. Data Deposit Box is an alternative for 200 GB of backup storage at $20.00 per month, billed monthly, with cancellation anytime and no long-term contract. Duplicati is a fit for readers who want a free tier limited to monitoring two machines and viewing the last 200 backups.

Verdict

Choose FileCloud if your organization needs controlled file sharing and collaboration with a choice of hosted or self-managed deployment. Its combination of access controls, external sharing, and administrative safeguards is the main reason to choose it. Look elsewhere if your team is below the plan minimums, needs a fuller free edition, or depends on the discontinued Salesforce plugin.