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SPECIFICTION
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FireHydrant

firehydrant.com

From $25/mo Free plan WebAPI
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Spec score 8.3 #4 of 26 in AI DevOps Assistants

What it is

FireHydrant is an incident management platform combining on-call scheduling, alerting, automation, incident response and retrospectives. Runbooks can create Slack channels, start Zoom meetings, open Jira tickets and post incident updates. Its service catalog maps services and components to owners and can sync ownership and metadata from existing systems. Signals supports rotations, escalation policies, alert routing and notifications through SMS, voice, push, email and Slack. Teams can page, acknowledge, escalate and hand off alerts from Slack or Microsoft Teams. FireHydrant AI can generate incident summaries and status page updates, transcribe video meetings, provide context and draft retrospectives. Analytics track MTTA, MTTM and resolution time. Listed integrations include Slack, Microsoft Teams, Jira Cloud, Datadog, AWS CloudWatch, GitHub, ServiceNow, Zoom and Terraform. The Free plan permits up to 10 responders, two runbooks and three integrations. Pro costs $25.00 per month per responder, billed annually, and has a 14-day trial without a credit card. FireHydrant states it is SOC 2 Type II compliant and supports SAML 2.0 and SCIM.

Spec sheet

Product
FireHydrant is an incident management platform combining on-call, alerting, automation, incident response, and retrospectives.Read 3 Oct 2026 · firehydrant.com
Trial
The pricing page offers a 14-day Pro trial with no credit card required and access to all features.Read 3 Oct 2026 · firehydrant.com
Integrations
Listed integrations include Slack, Microsoft Teams, Jira Cloud, Datadog, AWS CloudWatch, GitHub, ServiceNow, Zoom, and Terraform.Read 3 Oct 2026 · firehydrant.com
Security
FireHydrant states it is SOC 2 Type II compliant and supports SAML 2.0 and SCIM.Read 3 Oct 2026 · firehydrant.com
Support
The Free plan has no support level listed; Pro includes standard support and Enterprise includes premium support, a dedicated customer success manager, and a solutions engineer.Read 3 Oct 2026 · firehydrant.com
Founded
2018Read 28 Sep 2026 · firehydrant.com
Company
FireHydrant says it was established in 2018 and was started by a team of engineers.Read 3 Oct 2026 · firehydrant.com
AI
FireHydrant AI can generate incident summaries and status page updates, transcribe video meetings, provide incident context, and draft retrospectives.Read 3 Oct 2026 · firehydrant.com
Analytics
Incident analytics track metrics such as MTTA, MTTM, and resolution time, with filters for teams, services, severity, and other properties.Read 3 Oct 2026 · firehydrant.com
API and developer tools
FireHydrant describes itself as API-first and offers developer SDKs and Terraform support.Read 3 Oct 2026 · firehydrant.com
Incident response
Teams can manage incidents from Slack or Microsoft Teams, including paging, acknowledging, escalating, and handing off alerts.Read 3 Oct 2026 · firehydrant.com
On-call
Signals supports flexible on-call rotations, escalation policies, alert routing, and notifications through SMS, voice, push, email, Slack, and more.Read 3 Oct 2026 · firehydrant.com
Runbooks
Runbooks can automatically create Slack channels, launch Zoom meetings, create Jira tickets, and post incident updates.Read 3 Oct 2026 · firehydrant.com
Service catalog
The service catalog maps services and components to owners and can sync ownership and metadata from existing systems.Read 3 Oct 2026 · firehydrant.com
Vulnerability reports
FireHydrant says it aims to respond to vulnerability reports within 72 hours.Read 3 Oct 2026 · firehydrant.com

Plans and prices

Free Free Up to 10 responders · 2 runbooks · Slack & Teams chatbot · 1 public status page · 3 integrations Read 3 Oct 2026 · firehydrant.com
Pro $25 a month billed annually; per responder 5 runbooks · 1 retrospective template · unlimited public status pages · service catalog · 10 custom fields · 5 integrations · SSO · standard support Read 3 Oct 2026 · firehydrant.com
Enterprise Priced on request Custom Pricing Everything in Pro, plus viewer licenses · unlimited runbooks and integrations · private incidents and status pages · AI features · incident analytics · audit logs · SCIM · SLAs · premium support Read 3 Oct 2026 · firehydrant.com

Every FireHydrant plan and price →

Strong points and limits

Strong points

  • Runbooks automate Slack, Zoom and Jira actions.
  • Signals supports multiple alert channels.
  • Teams can manage incidents from Slack or Teams.
  • Analytics include MTTA, MTTM and resolution time.
  • A 14-day Pro trial requires no credit card.

Limits

  • Free plan is limited to two runbooks.
  • Free plan includes only three integrations.
  • Pro is $25.00 per month per responder, billed annually.
  • Free plan has no support level listed.

Who it suits

FireHydrant suits teams that need coordinated on-call response, incident automation and retrospectives. Its Free plan covers up to 10 responders, while the Enterprise plan lists AI features and incident analytics.

Verdict

FireHydrant brings alerting, incident workflows, on-call coordination and retrospectives into one platform. The free tier has responder, runbook and integration limits; Pro is priced per responder and billed annually.

Where Specifiction places it

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