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SPECIFICTION
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Fluent Commerce

fluentcommerce.com

WebAPI

Spec sheet

Product
Fluent Order Management is a cloud-native platform for automating order fulfillment, inventory availability, and customer service for retailers.Read 11 Oct 2026 · fluentcommerce.com
Free plan
NoRead 24 Sep 2026 · fluentcommerce.com
Integrations
The platform provides GraphQL and REST APIs, outbound webhooks, and configuration-based connectors including Salesforce, commercetools, Adobe, and SCIM.Read 11 Oct 2026 · docs.fluentcommerce.com
Security
Fluent Commerce says it undergoes annual independent penetration testing and has SOC 2 Type 2 and SOC 3 attestations.Read 11 Oct 2026 · fluentcommerce.com
Support
Fluent Commerce provides Enterprise and Professional support tiers through its Global Support Portal.Read 11 Oct 2026 · docs.fluentcommerce.com
Headquarters
Sydney, AustraliaRead 19 Oct 2026 · fluentcommerce.com
Founded
2013Read 19 Oct 2026 · fluentcommerce.com
Company
Fluent Commerce is an order orchestration and inventory management company headquartered in Sydney, Australia.Read 11 Oct 2026 · fluentcommerce.com
Automation rules
YesRead 24 Sep 2026 · fluentcommerce.com
Availability
The Trust Center states an uptime SLA of greater than 99.95%.Read 11 Oct 2026 · fluentcommerce.com
Customer fit
The company says its platform supports enterprises across more than 70 countries and 50 languages.Read 11 Oct 2026 · fluentcommerce.com
Encryption
Customer data, including backups, is encrypted in transit using TLS 1.2+ and at rest using AES-256 or higher.Read 11 Oct 2026 · fluentcommerce.com
Hosting
The platform offers multi-tenant and dedicated single-tenant environments, with hosting on AWS and Google Cloud and a choice of data-storage region.Read 11 Oct 2026 · fluentcommerce.com
Inventory
The Inventory module unifies inventory across locations and inventory management systems.Read 11 Oct 2026 · docs.fluentcommerce.com
Inventory sync
YesRead 24 Sep 2026 · fluentcommerce.com
Order orchestration
The Order Orchestration module tracks orders through their lifecycle and lets retailers tailor workflows for home delivery and Click-and-Collect.Read 11 Oct 2026 · docs.fluentcommerce.com
Order synchronization
YesRead 24 Sep 2026 · fluentcommerce.com
Store fulfillment
The Store module supports in-store picking, packing, shipping, order collection, and arrivals.Read 11 Oct 2026 · docs.fluentcommerce.com
Warehouse support
advancedRead 24 Sep 2026 · fluentcommerce.com

Plans and prices

Fluent Enterprise Priced on request Price based on order volumes Order-volume-based pricing Read 11 Oct 2026 · fluentcommerce.com
Fluent Light Priced on request 5M Orders per year · 10 Fulfillment Nodes · 20k SKUs Read 11 Oct 2026 · fluentcommerce.com

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