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Fred

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Spec score 7.3 #19 of 27 in Eye Tracking Software

Spec sheet

Product
Fred connects study planning, human evidence, AI-assisted synthesis, research memory, and stakeholder-ready reporting in one workflow.Read 9 Oct 2026 · meet-fred.com
Integrations
Fred's security page links to a sub-processor list covering providers for hosting, security, payments, authentication, analytics, monitoring, support, and integrations.Read 9 Oct 2026 · meet-fred.com
Headquarters
Ozzano dell'Emilia, Bologna, ItalyRead 28 Sep 2026 · meet-fred.com
Calibration and consent
Fred presents a separate eye-tracking consent option before capture and guides the participant through webcam calibration.Read 9 Oct 2026 · meet-fred.com
Certifications
Fred says it does not publicly claim SOC 2, ISO 27001, or similar certifications unless they are actually held.Read 9 Oct 2026 · meet-fred.com
Eye tracking
Fred estimates participant gaze from a compatible laptop or desktop webcam during unmoderated usability tests, without dedicated eye-tracking hardware.Read 9 Oct 2026 · meet-fred.com
Gaze review
Researchers can replay timestamped gaze points alongside the session recording, task, and participant response.Read 9 Oct 2026 · meet-fred.com
Interpretation limit
Fred describes webcam gaze as directional evidence and says it is not equivalent to measurement from a dedicated laboratory eye tracker.Read 9 Oct 2026 · meet-fred.com
Maker and location
The site identifies the maker as Fred The User Research Shepherd SRL and gives its address as Viale Giovanni XXIII, 40064, Ozzano dell'Emilia, Italy.Read 9 Oct 2026 · meet-fred.com
Plan availability
Webcam eye tracking is included with Team and Enterprise and is not included with Startup or Researcher.Read 9 Oct 2026 · meet-fred.com
Research methods
The pricing comparison lists surveys, card sorting, tree testing, preference testing, first-click testing, five-second testing, and usability testing among its research methods.Read 9 Oct 2026 · meet-fred.com
Security and hosting
Fred says its core application infrastructure and customer data are hosted in Europe, with AWS and Supabase/Postgres configured in Frankfurt, Germany.Read 9 Oct 2026 · meet-fred.com
Security controls
Fred says it uses Cloudflare as an external security layer and has an architecture reviewed through the AWS Well-Architected Framework.Read 9 Oct 2026 · meet-fred.com
Who it serves
Fred says it is for product teams, research teams, agencies, founders, and leaders seeking evidence to reduce product risk before work moves forward.Read 9 Oct 2026 · meet-fred.com

Plans and prices

Enterprise Priced on request Custom pricing and billing defined with Sales Custom workspace limits · 100 GB baseline storage · SSO and advanced security · Multi-team rollout support · Eye tracking included Read 9 Oct 2026 · meet-fred.com
Researcher Price not published Monthly, 6-month, or annual billing options; price not displayed in the page text 15 seats · 5 projects · 10 studies per project · 15 methods per study · 15 GB storage · Eye tracking not included Read 9 Oct 2026 · meet-fred.com
Startup Price not published Monthly, 6-month, or annual billing options; price not displayed in the page text 5 seats · 1 project · 1 study per project · 5 methods per study · 1 GB storage · Eye tracking not included Read 9 Oct 2026 · meet-fred.com
Team Price not published Monthly, 6-month, or annual billing options; price not displayed in the page text 25 seats · 15 projects · 30 studies per project · Unlimited methods per study · 50 GB storage · Eye tracking included Read 9 Oct 2026 · meet-fred.com

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