Freshservice pricing
7 plans read from freshworks.com
Starter$19 a month billed annuallyKnowledge management · Task management · Support portal · Omnichannel support Read 23 Sep 2026 · freshworks.com
Growth$49 a month billed annuallyService catalog · SLA management · On-call management · Cloud management Read 23 Sep 2026 · freshworks.com
Pro$99 a month billed annuallyProblem management · Change management · Major incident management · Workload management · Release management · Employee journeys Read 23 Sep 2026 · freshworks.com
Starter$19 a month annuallyIncident management · Knowledge management · Task management · Support portal Read 21 Oct 2026 · freshworks.com
Growth$49 a month annuallyStarter features · Service catalog · SLA management · On-call management · Cloud management Read 21 Oct 2026 · freshworks.com
Pro$99 a month annuallyGrowth features · Problem management · Change management · Major incident management · Workload management · Release management · Employee journeys Read 21 Oct 2026 · freshworks.com
EnterprisePriced on request Pro features · Sandbox · Audit logs · Freddy AI Agent Classic · Freddy AI Insights Read 21 Oct 2026 · freshworks.com
In short
- Freshservice has a free plan (Enterprise).
- A free trial is offered.
- Paid plans published: 6, from $19 a month.
- 1 plan is priced on request (Enterprise).
What the alternatives costAll alternatives →
| Tool | From | Free plan | Free trial |
|---|---|---|---|
| factoHR | — | Yes | No |
| Qandle | — | No | Yes |
| Kissflow | — | No | Yes |
| Keka | — | No | Yes |
| CromaHR Employee Case Management | $5.98/mo | No | Yes |
| Infor Workforce Management | — | No | No |
| Avature | — | No | No |
| Pocket HRMS Leave Management | ₹2,995/mo | No | Yes |