FrontRunner

FrontRunner is an operational and family-service platform for funeral homes and funeral directors. It is best suited to providers seeking to connect business administration with funeral-home websites and online services. Its breadth is a strong fit for that goal, but custom pricing makes it harder to weigh against narrower or more transparently priced options.

Overview

The Pulse Business System brings together reporting, accounting, online memorials, and business documents, alongside funeral-home websites and online services. FrontRunner says it has helped funeral directors for over 20 years and was founded by a licensed funeral director. FrontRunner Professional is now part of Tribute Technology; the website, software, and support continue under that organization.

Key features

Management and connected data

FrontRunner supports multiple locations and includes reports, forms, invoices, and contracts. Its central data system distributes information across integrated components, aiming to reduce duplicate entry and errors. That combination is useful for businesses coordinating administrative work across locations; a home seeking only a single-purpose tool may not need the full breadth.

QuickBooks integration provides a named accounting connection. FrontRunner also says its funeral management software integrates with PlotBox cemetery management software, a relevant connection for businesses operating funeral and cemetery services together.

Websites and family services

The funeral-home websites are designed to inform families, attract online leads, and include revenue generators. Online arrangements and obituary pages extend the offering beyond internal administration. This makes FrontRunner more compelling for homes that want their website and operational software within one system than for buyers looking solely for back-office management.

FrontRunner says Tribute Technology provides enhanced security, but does not name a certification. Existing customers retain their support, and product inquiries can be directed to 1-844-200-6020.

Pricing

FrontRunner Professional products use custom pricing; prospective customers need to contact FrontRunner for details. No trial length, seat allowance, or usage cap is given. That leaves buyers unable to compare the cost of its broad management and family-facing package with alternatives before speaking to the company.

Platforms

FrontRunner runs on the web, so it suits teams working through a browser. No mobile platform is identified.

Who it's for

Funeral homes and funeral directors are the intended customers. FrontRunner is a strong candidate for operators who want multi-location management, accounting connections, and family-facing web services in one system. Businesses that need a mobile app or want to evaluate costs before contacting a vendor may prefer to compare other options.

Pros and cons

Pros: Management, memorials, business documents, and websites sit within one funeral-focused offering, supporting a more connected workflow.

Pros: Multiple-location support, QuickBooks integration, and PlotBox integration address needs that can arise across funeral and cemetery operations.

Cons: Custom pricing requires a sales inquiry before buyers can judge affordability.

Cons: The web-only platform may not suit teams looking for a dedicated Android or iOS app.

Alternatives

Funeral Home Software is a useful place to compare options across the category. Consider Passare if Android or iOS access matters; its subscription fees are based on prior case volume and have an annual term. PlotBox is the more direct alternative for cemetery operations, with records, deeds, plot management, contracts, scheduling, mapping, and memorials in its Essential plan; its Pro plan is also available.

Afterword may suit buyers who want published monthly prices: Online Planner is $179 a month and Essential Case Management is $79 a month, both based on 200 cases/year. Funeral Manager offers pay-as-you-go core modules for care of the deceased and arrangements. Gather, FuneralHQ, and Memcare are also paid, web-based alternatives.

Verdict

Choose FrontRunner if you are a funeral home looking to bring multi-location management and family-facing services into one web-based system. Its combination of administrative tools, integrations, websites, and online arrangements is the central reason to consider it. Look elsewhere if you need mobile apps or want a clear price before contacting a vendor.