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SPECIFICTION
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goCASE

gocase.unodc.org

WebWindows

Spec sheet

Purpose
goCASE is an investigative case management and analysis tool for government law enforcement, investigative, intelligence and prosecution agencies of UN Member States.Read 12 Oct 2026 · gocase.unodc.org
Deployment
self_hostedRead 19 Sep 2026 · gocase.unodc.org
Security
The system uses individual and group privileges to control access and records case activity in timestamped audit trails with user IDs.Read 12 Oct 2026 · gocase.unodc.org
Support
Registered users can submit support requests online, review their status and track communication with the support provider; an organizational user can track colleagues’ requests.Read 12 Oct 2026 · gocase.unodc.org
Audit trail
YesRead 19 Sep 2026 · gocase.unodc.org
Case files
Its Electronic Case File stores case information and supports adding custom fields to fit how an agency represents and handles information.Read 12 Oct 2026 · gocase.unodc.org
Custom case fields
YesRead 19 Sep 2026 · gocase.unodc.org
Languages
The user interface and reference tables are designed to support major languages.Read 12 Oct 2026 · gocase.unodc.org
Maker and audience
UNODC’s Software Products for Member States Unit developed goCASE for government agencies involved in investigation and intelligence operations.Read 12 Oct 2026 · gocase.unodc.org
Notifications
Case activity alerts are sent by email and to the goCASE portal Message Board, and case conclusions are reported to management with links to case files.Read 12 Oct 2026 · gocase.unodc.org
Platforms and database
The product is available as a Windows-based Desktop Edition and Web Edition, with Microsoft SQL Server 2014, 2016, 2017 and 2019 listed as supported database servers.Read 12 Oct 2026 · gocase.unodc.org
Reporting
Reports support grouping, reordering and drill-down, with printable forms and graphical representations of investigative trends and patterns.Read 12 Oct 2026 · gocase.unodc.org
Reporting dashboards
YesRead 19 Sep 2026 · gocase.unodc.org
Search
Full-text search covers case records, MS Office files and scanned documents processed to text, including PDFs.Read 12 Oct 2026 · gocase.unodc.org
Service terms
UNODC says service fees depend on factors including the resources needed, and services and fees are formalized through an SLA whose standard duration is three years, with possible renewal.Read 12 Oct 2026 · gocase.unodc.org
Workflow
The workflow engine follows agency procedures, supports role-based step permissions, keeps a step history and allows users to revert or switch workflow cycles.Read 12 Oct 2026 · gocase.unodc.org
Workflow automation
YesRead 19 Sep 2026 · gocase.unodc.org

Plans and prices

goCASE Priced on request goCASE is license-free; fees for services are calculated based on required UNODC resources and formalized through a Service Level Agreement. No software license fee · No user limit stated Read 12 Oct 2026 · gocase.unodc.org

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