PremierOne CAD
motorolasolutions.com
What it is
PremierOne CAD is a computer-aided dispatch system for public safety operations. It captures, correlates and distributes mission-critical information in real time, giving dispatchers access to call details, related records, and responder locations and status. Agencies can shape police dispatch workflows to fit their needs; the product is also presented for fire and EMS dispatch. Responder-safety functions include CAD-to-radio messaging, emergency-button activation, console integration and location information for nearby backup requests. GIS resources developed with Esri ArcGIS map callers, incidents and resources. Mobile capabilities are designed for in-vehicle laptops, smartphones and tablets, while the web-based CAD Web Client extends dispatch to non-traditional environments. Listed integrations include RapidSOS, CommandCentral DEMS, APX radios, CommandCentral Aware, MCC7500E CAD Console, SmartIncident and Rave Link. Configurable databases can support sharing across jurisdictions while retaining separate workflows and agency security. Pricing is available by contacting sales. SmartIncident requires a hybrid-ready PremierOne environment and CAD version 4.6.16 or later.
Spec sheet
- Purpose
- PremierOne CAD captures, correlates and distributes mission-critical information in real time to support dispatch decisions and responder awareness.Read 8 Oct 2026 · motorolasolutions.com
- Audience
- The product page presents PremierOne CAD for public safety operations, while the brochure discusses dispatch for fire and EMS as well as police workflows.Read 8 Oct 2026 · motorolasolutions.com
- Integrations
- The product page describes integrations with RapidSOS, CommandCentral DEMS, APX radios, CommandCentral Aware, MCC7500E CAD Console, SmartIncident and Rave Link.Read 8 Oct 2026 · motorolasolutions.com
- Security
- Motorola Solutions says its products are designed, developed and deployed to protect the information security of the communities, businesses and public safety agencies it serves.Read 8 Oct 2026 · motorolasolutions.com
- Support
- Motorola Solutions describes implementation experts, Hypercare resources, and technical, cybersecurity and maintenance support for PremierOne systems.Read 8 Oct 2026 · motorolasolutions.com
- Headquarters
- Chicago, Illinois, United StatesRead 28 Sep 2026 · motorolasolutions.com
- Founded
- 1928Read 28 Sep 2026 · motorolasolutions.com
- Dispatch information
- Dispatchers can access call information, related records, and responder location and status.Read 8 Oct 2026 · motorolasolutions.com
- Interoperability
- The brochure says configurable databases support multi-jurisdictional data sharing while maintaining separate workflows and agency security.Read 8 Oct 2026 · motorolasolutions.com
- Limits
- SmartIncident is available only in hybrid-ready PremierOne environments and requires PremierOne CAD version 4.6.16 or later; the brochure directs users to their sales representative for requirements.Read 8 Oct 2026 · motorolasolutions.com
- Mapping
- The brochure says PremierOne CAD uses GIS resources developed with Esri ArcGIS to map callers, incidents and resources.Read 8 Oct 2026 · motorolasolutions.com
- Mobile use
- The brochure says mobile capabilities are designed for in-vehicle laptops, smartphones and tablets.Read 8 Oct 2026 · motorolasolutions.com
- Responder safety
- The system supports CAD-to-radio messaging, emergency-button activation, console integration and location information for nearby backup requests.Read 8 Oct 2026 · motorolasolutions.com
- Web client
- The CAD Web Client is a web-based client for extending dispatch capabilities to non-traditional environments.Read 8 Oct 2026 · motorolasolutions.com
- Workflows
- Agencies can design intuitive police CAD workflows to match their needs.Read 8 Oct 2026 · motorolasolutions.com
Plans and prices
PremierOne CAD Priced on request Pricing by contacting sales Read 8 Oct 2026 · motorolasolutions.com
Strong points and limits
Strong points
- Dispatchers can see calls, records, and responder status.
- Supports CAD-to-radio messaging and emergency-button activation.
- Mapping uses Esri ArcGIS GIS resources.
- Mobile capabilities cover laptops, smartphones, and tablets.
- Configurable databases support multi-jurisdictional sharing.
Limits
- Pricing is available only by contacting sales.
- SmartIncident requires a hybrid-ready environment.
- SmartIncident requires CAD version 4.6.16 or later.
Who it suits
PremierOne CAD is presented for public safety agencies handling dispatch, including police, fire and EMS operations. Its configurable workflows and cross-jurisdiction data sharing may be relevant to agencies with distinct operational needs.
Verdict
PremierOne CAD combines dispatch information, mapping, mobile capabilities and listed integrations for public safety operations. Agencies considering SmartIncident should confirm the stated environment and version requirements with their sales representative.
Where Specifiction places it
- Public Safety software#1 of 237.4
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