SmartCAD
smartcop.com
Spec sheet
- Purpose
- SmartCAD is a configurable, real-time computer-aided dispatch system for law enforcement, fire, EMS, and other public safety agencies.Read 8 Oct 2026 · smartcop.com
- Compliance
- SmartCOP says its cloud is continuously evaluated against NIST 800-53 Rev 5 and deployed on AWS GovCloud infrastructure with FedRAMP High authorization, and that its architecture aligns with CJIS Security Policy v6.0.Read 8 Oct 2026 · smartcop.com
- Headquarters
- Pensacola, Florida, United StatesRead 28 Sep 2026 · smartcop.com
- Customer support access
- The customer resource center offers technical support tickets, product documentation, release notes, training materials, and scheduling tools to current users.Read 8 Oct 2026 · smartcop.com
- Deployment options
- SmartCOP lists AWS GovCloud hosted, on-premises, and hybrid deployment options.Read 8 Oct 2026 · smartcop.com
- Dispatch tools
- Dispatchers can manage tasks with command lines, function keys, or drag-and-drop functionality.Read 8 Oct 2026 · smartcop.com
- Downloads
- SmartCOP requires a completed form to view and download more information about its CAD, RMS, JMS, and Mobile software solutions.Read 8 Oct 2026 · smartcop.com
- Emergency dispatch integrations
- SmartCAD integrates with emergency medical dispatch software such as ProQA and APCO and supports dynamic response plans for fire and EMS.Read 8 Oct 2026 · smartcop.com
- Mapping and AVL
- The system uses ESRI-based mapping with unlimited layers and GIS location validation, and supports AVL unit tracking and closest-unit recommendations.Read 8 Oct 2026 · smartcop.com
- Notifications and unit management
- SmartCAD supports SMS, email, or pager notifications and includes unit timers, status alarms, and wrecker rotation.Read 8 Oct 2026 · smartcop.com
- Other integrations
- The product page lists E911 ANI/ALI, State CJIS and NCIC queries, SmartRMS data transfer, SmartMCT, SmartMOBILE iOS devices, fire incident systems, fire station alarming, AVL radio integration, and a SmartCAD API.Read 8 Oct 2026 · smartcop.com
- Purchasing and support
- SmartCOP lists standard purchase, cooperative agreement, subscription, and financing or leasing options, and says it offers 24/7/365 support and no-cost upgrades.Read 8 Oct 2026 · smartcop.com
- Security controls
- The security page describes role-based access control, Active Directory integration, multi-factor authentication, TLS 1.2 communications, AES-256 encryption for backups, and audit logging.Read 8 Oct 2026 · smartcop.com
- Target market
- SmartCOP says it provides public safety software to municipal, county, and state agencies and is headquartered in Pensacola, Florida.Read 8 Oct 2026 · smartcop.com
Plans and prices
Financing & leasing Priced on request Monthly payments, typically spread over 36 to 48 months Customized quote Read 8 Oct 2026 · smartcop.com
Standard purchase Priced on request Upfront; flexible, negotiated pricing; active annual maintenance agreement required No public price listed · Annual maintenance agreement required Read 8 Oct 2026 · smartcop.com
Subscription Priced on request Quarterly or annual No public price listed Read 8 Oct 2026 · smartcop.com
Where Specifiction places it
- Public Safety software#2 of 237.1
- Dispatch Management Software#25 of 276.9
- Dispatch Software#26 of 287.0