GovMetric CaseTracker pricing
6 plans read from govmetric.com
Band A — 1 case type setup£8,750, paid once One-off setup; maximum cost; VAT excludedDistrict council band · 1 case type Read 3 Oct 2026 · assets.applytosupply.digitalmarketplace.service.gov.uk
Band B — 1 case type setup£10,500, paid once One-off setup; maximum cost; VAT excludedCounty/unitary council band · 1 case type Read 3 Oct 2026 · assets.applytosupply.digitalmarketplace.service.gov.uk
Band A — 1 case type annual licence£13,500 a year Annual licence; VAT excludedDistrict council band · 1 case type · unlimited user logins Read 3 Oct 2026 · assets.applytosupply.digitalmarketplace.service.gov.uk
Band B — 1 case type annual licence£17,500 a year Annual licence; VAT excludedCounty/unitary council band · 1 case type · unlimited user logins Read 3 Oct 2026 · assets.applytosupply.digitalmarketplace.service.gov.uk
Band C — 1 case type setup£19,750, paid once One-off setup; maximum cost; VAT excludedNational public sector agency band · 1 case type Read 3 Oct 2026 · assets.applytosupply.digitalmarketplace.service.gov.uk
Band C — 1 case type annual licence£24,000 a year Annual licence; VAT excludedNational public sector agency band · 1 case type · unlimited user logins Read 3 Oct 2026 · assets.applytosupply.digitalmarketplace.service.gov.uk
In short
- GovMetric CaseTracker lists no free plan.
- Paid plans published: 6, from £13,500 a year.
What the alternatives costAll alternatives →
| Tool | From | Free plan | Free trial |
|---|---|---|---|
| Babtec Complaints Management | €29/mo | Yes | Yes |
| Complyr | £49/mo | No | Yes |
| CustomerSure | £1,999/mo | No | Yes |
| Avant One Incident | $2.08/mo | No | Yes |
| Intelex Inspection Management | $3.67/mo | No | Yes |
| IQVIA SmartSolve Complaint Management | — | No | No |
| Aptean Respond | — | No | No |
| Case IQ | — | No | No |