CustomerSure pricing
3 plans read from customersure.com
CX Starter£1,999 a month £1999 / mo30 users · 30 active surveys · 5,000 emails per month · 20 sites or teams · 1 brand Read 2 Oct 2026 · customersure.com
CX PlatinumPriced on request Let’s tailor it together.200+ users · 150+ active surveys · 25,000+ emails per month · 150+ sites or teams · 5+ brands · advanced AI insights · multilingual surveys · fine-grained permissions · bespoke dashboards Read 2 Oct 2026 · customersure.com
CX ProPrice not published £2000 – £7999 / mo30–200 users · 30–150 active surveys · 5,000–25,000 emails per month · 20–150 sites or teams · 1–5 brands · advanced AI insights · multilingual surveys · fine-grained permissions Read 2 Oct 2026 · customersure.com
In short
- CustomerSure has a free plan (CX Platinum).
- A free trial is offered.
- Paid plans published: 1, from £1,999 a month.
- 1 plan is priced on request (CX Platinum).
What the alternatives costAll alternatives →
| Tool | From | Free plan | Free trial |
|---|---|---|---|
| Babtec Complaints Management | €29/mo | Yes | Yes |
| Complyr | £49/mo | No | Yes |
| GovMetric CaseTracker | £1,125/mo | No | No |
| Avant One Incident | $2.08/mo | No | Yes |
| Intelex Inspection Management | $3.67/mo | No | Yes |
| IQVIA SmartSolve Complaint Management | — | No | No |
| Aptean Respond | — | No | No |
| Case IQ | — | No | No |