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SPECIFICTION
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GreyMatter

greyorange.com

What it is

GreyMatter is GreyOrange’s fulfillment orchestration platform for automating warehouse work with robotics. Its warehouse control system can direct robotic and human agents, while one instance coordinates goods-to-person, person-to-goods, and manual operations in a dark store. Supported processes include inventory management, dock-to-stock, storage and retrieval, replenishment, picking, putaway, order consolidation, sorting, audits, and packing. Real-time analytics, dashboards, capacity management, order SLA insights, inventory reports, and automated audits provide operational visibility. GreyMatter can consolidate orders across picking areas and dynamically manage service-level agreements. GreyOrange describes the platform as hardware-agnostic, able to coordinate Ranger robots and robots from other vendors without another control layer. An Open API covers catalog data, service requests, audits, reports, and process-flow triggers, with mandatory OAuth authentication. The dark-store solution can operate without a WMS or other third-party software. Pro, Power, and Premium options are listed with pricing on request.

Spec sheet

Purpose
GreyMatter is a fulfillment orchestration platform for automating warehouse processes with robotics.Read 3 Oct 2026 · greyorange.com
Product
GreyOrange describes GreyMatter as AI-based software for making decisions and executing work across fulfillment operations.Read 2 Oct 2026 · greyorange.com
API
GreyMatter documentation describes APIs for catalog and product data, service requests, audits, reports, and process-flow triggers.Read 2 Oct 2026 · docs.butler.greyorange.com
Integrations
GreyOrange describes GreyMatter as an open platform that supports partner solutions and integration through APIs.Read 2 Oct 2026 · greyorange.com
Support
GreyOrange's contact page invites customers to request customer or technical support and provides a contact form.Read 3 Oct 2026 · greyorange.com
Headquarters
Roswell, Georgia, United StatesRead 28 Sep 2026 · greyorange.com
API authentication
The API documentation says authentication is mandatory and that GreyMatter APIs support OAuth token-based authentication.Read 2 Oct 2026 · docs.butler.greyorange.com
API integrations
GreyMatter provides an Open API for integrating robotic solutions.Read 3 Oct 2026 · greyorange.com
Architecture
The platform uses a scalable microservice architecture and makes thousands of decisions per second, according to GreyOrange.Read 3 Oct 2026 · greyorange.com
Hardware support
GreyMatter is hardware-agnostic and can coordinate diverse technologies without an additional control layer.Read 3 Oct 2026 · greyorange.com
Integration options
The maker describes three integration levels, ranging from GreyMatter handling bot tasking and navigation to managing the full process, including station workflows.Read 2 Oct 2026 · greyorange.com
Notable limit
The maker presents GreyMatter Pro, Power, and Premium as options but does not state prices on the page.Read 2 Oct 2026 · greyorange.com
Operational visibility
GreyMatter provides real-time capacity management, order SLA insights, inventory reports, and automated audit capabilities.Read 3 Oct 2026 · greyorange.com
Operator guidance
The case-picking solution includes a wearable-device application that informs operators of the next pick task and location.Read 2 Oct 2026 · greyorange.com
Orchestration
A single GreyMatter instance can coordinate goods-to-person, person-to-goods, and manual operations in a dark store.Read 2 Oct 2026 · greyorange.com
Order handling
GreyMatter can consolidate orders between different picking areas and dynamically manage service-level agreements.Read 2 Oct 2026 · greyorange.com
Plan options
GreyOrange lists GreyMatter Pro, Power, and Premium options and says it works with customers to develop a platform-based solution; the page gives no prices.Read 3 Oct 2026 · greyorange.com
Process coverage
Supported flows include dock-to-stock, storage and retrieval, replenishment, order consolidation, and sorting.Read 3 Oct 2026 · greyorange.com
Robot integrations
GreyMatter can orchestrate Ranger robots and other best-in-class robots from multiple vendors.Read 3 Oct 2026 · greyorange.com
Robotics
The case-picking page describes inventory orchestration that selects storage locations using a self-learning model.Read 2 Oct 2026 · greyorange.com
Security and safety
GreyOrange says the platform incorporates safety measures for robot navigation, peripheral communication, and human-robot interaction.Read 3 Oct 2026 · greyorange.com
Warehouse control
It includes a warehouse control system that can directly manage robotic and human agents.Read 3 Oct 2026 · greyorange.com
Warehouse management
GreyMatter can manage dark-store inventory, picking, putaway, audits, packing, analytics, and dashboards, and GreyOrange says it can operate without another third-party software system in that setting.Read 3 Oct 2026 · greyorange.com
Warehouse workflows
GreyMatter supports inventory management, order picking, putaway, audit, and packing, with real-time analytics and dashboards.Read 2 Oct 2026 · greyorange.com
WMS use
GreyOrange says its dark-store solution can operate without a WMS or other third-party software.Read 2 Oct 2026 · greyorange.com

Plans and prices

Power Priced on request Price not stated · fulfillment requirements Read 2 Oct 2026 · greyorange.com
Premium Priced on request Price not stated · fulfillment requirements Read 2 Oct 2026 · greyorange.com
Pro Priced on request Price not stated · fulfillment requirements Read 2 Oct 2026 · greyorange.com

Every GreyMatter plan and price →

Strong points and limits

Strong points

  • Coordinates robotic and human agents
  • Supports broad warehouse workflows
  • Hardware-agnostic robot orchestration
  • Real-time analytics and dashboards
  • Open API with OAuth authentication

Limits

  • Pricing is on request
  • Plans have no stated prices
  • Designed around fulfillment operations
  • API authentication is mandatory

Who it suits

It suits fulfillment operations coordinating warehouse workflows, robots, and human workers. Organizations needing APIs, real-time visibility, and dark-store operation without another WMS may find the listed scope relevant.

Verdict

GreyMatter combines warehouse control, workflow orchestration, robotics coordination, and operational reporting in one platform. Buyers should request pricing and confirm that its fulfillment-focused architecture fits their processes.

Where Specifiction places it

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