HDP PC Agent (formerly NetBak PC Agent)

Spec sheet

Purpose

HDP PC Agent backs up complete Windows PC and server systems, disks, folders, and files to a QNAP NAS.Read 11 Oct 2026 · qnap.com

Intended users

The product is for Windows PC and server users backing up to QNAP NAS, and setup instructions require a NAS administrator account.Read 11 Oct 2026 · qnap.com

Backup features

The product supports scheduled backups, global deduplication, compression, and synthetic incremental backup.Read 11 Oct 2026 · qnap.com

Backup size limit

QNAP says a single backed-up volume over 16 TB can exceed the QTS ext4 maximum file size and recommends splitting it into multiple volumes.Read 11 Oct 2026 · qnap.com

BitLocker caveat

QNAP advises turning off BitLocker before backup to restore through Backup Explorer and re-enabling it after a full-system restore.Read 11 Oct 2026 · qnap.com

Company support

QNAP provides a service portal for submitting support tickets.Read 11 Oct 2026 · qnap.com

File recovery

HDP Backup Explorer in HDP for PC/VM can browse backups and restore selected folders or files.Read 11 Oct 2026 · qnap.com

Former name

QNAP says NetBak PC Agent was renamed HDP PC Agent starting with version 1.3.0.Read 11 Oct 2026 · qnap.com

NAS requirement

Using the agent requires HDP for PC/VM installed on a QNAP NAS; the product page specifies version 2.3.0.Read 11 Oct 2026 · qnap.com

Supported systems

The page lists Windows 10 64-bit version 1607 or later, Windows 11, and Windows Server 2016, 2019, 2022, and 2025.Read 11 Oct 2026 · qnap.com

System backup

System backup includes the operating system, applications, and settings.Read 11 Oct 2026 · qnap.com

System recovery

For bare-metal recovery, QNAP pairs HDP PC Agent with the free HDP Recovery Media Creator, which creates USB or ISO recovery media.Read 11 Oct 2026 · qnap.com

Plans and prices

Every HDP PC Agent (formerly NetBak PC Agent) plan and price →

Where Specifiction places it

• NAS Backup Software#32 of 457.5