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Comet Backup

cometbackup.com

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Spec score 9.3 #3 of 151 in Backup software

Spec sheet

What it does
Comet Backup is a backup platform for businesses, managed service providers and IT teams, with a Management Console and client backup application.Read 21 Oct 2026 · docs.cometbackup.com
Supported platforms
web,windows,macos,linux,self_hostedRead 19 Sep 2026 · cometbackup.com
Deployment
The Management Console is available as self-hosted software or as a Comet-hosted service running on Amazon AWS.Read 21 Oct 2026 · docs.cometbackup.com
Free plan
NoRead 19 Sep 2026 · cometbackup.com
Paid from
19Read 19 Sep 2026 · cometbackup.com
Integrations
Official integrations include billing and CRM tools such as WHMCS, HostBill, MyClient and Figaro, plus monitoring tools including PRTG, Prometheus, Collectd, Syncro and NinjaOne.Read 21 Oct 2026 · docs.cometbackup.com
Headquarters
New ZealandRead 28 Sep 2026 · cometbackup.com
Founded
The company states that Comet Backup launched in 2017.Read 21 Oct 2026 · cometbackup.com
API compatibility
Comet states that documented API endpoints are backward compatible and intends to maintain that compatibility indefinitely.Read 21 Oct 2026 · docs.cometbackup.com
Backup scope
The feature comparison lists workstation, server, NAS, virtual-environment, SaaS, database, file-and-folder and system-state backup options.Read 21 Oct 2026 · cometbackup.com
Company headquarters
Comet Backup says it is headquartered in New Zealand.Read 21 Oct 2026 · cometbackup.com
Company legal name
The documentation copyright identifies Comet Licensing Ltd as the product owner.Read 21 Oct 2026 · docs.cometbackup.com
Computer backup
YesRead 19 Sep 2026 · cometbackup.com
Database backup
Microsoft SQL Server and MongoDB are priced per endpoint while MySQL backup is included in the comparison plans.Read 21 Oct 2026 · cometbackup.com
Deduplication
GetApp describes client-side chunking and deduplication that avoids full re-uploads after the first backup.Read 21 Oct 2026 · getapp.com
Documentation
Documentation covers installation, protected items, storage, API, integrations, troubleshooting, disaster recovery and security, with offline copies included in self-hosted installations.Read 21 Oct 2026 · docs.cometbackup.com
Encryption
Comet says data is encrypted before storage, during transfer and at rest, using AES-256-CTR with Poly1305 authentication.Read 21 Oct 2026 · docs.cometbackup.com
GDPR position
Comet says it can support a GDPR-compliant offering but customers remain responsible for fulfilling their own GDPR obligations.Read 21 Oct 2026 · docs.cometbackup.com
HIPAA position
Comet recommends self-hosted deployments for HIPAA and explicitly does not recommend Comet-hosted consoles as a HIPAA backup solution.Read 21 Oct 2026 · docs.cometbackup.com
Incremental backups
GetApp reports that backups are incremental forever and that older snapshots can restore as quickly as recent ones.Read 21 Oct 2026 · getapp.com
Limit: continuous backup
GetApp users give continuous backup a comparatively low 3.2 rating from six reviews, indicating limited satisfaction with that capability.Read 21 Oct 2026 · getapp.com
Limit: interface and retention complexity
G2 reviewers say the interface could be better organized and retention policies take time to understand.Read 21 Oct 2026 · g2.com
Limit: pricing disputes
Trustpilot complaints cite large self-hosted price increases, extra fees and concern that WebPros ownership could bring further increases.Read 21 Oct 2026 · trustpilot.com
Mobile backup
NoRead 19 Sep 2026 · cometbackup.com
Ownership change
WebPros announced its acquisition of Comet Backup on June 30, 2025.Read 21 Oct 2026 · webpros.com
Praise: flexibility and scalability
TrustRadius reviewers repeatedly praise flexible, scalable deployments that adapt to different MSP client requirements.Read 21 Oct 2026 · trustradius.com
Praise: support and reliability
G2 and Trustpilot reviewers describe setup as reliable and support responses as quick or helpful.Read 21 Oct 2026 · g2.com
Public API
The HTTP/HTTPS API exposes the actions available in the web interface and client, with documented methods, constants and data structures.Read 21 Oct 2026 · docs.cometbackup.com
Ransomware protection
The official comparison includes ransomware protection with S3 Object Lock as a security feature.Read 21 Oct 2026 · cometbackup.com
Rating on Capterra
4.7 out of 5 from 74 reviewsRead 21 Oct 2026 · capterra.com
Rating on G2
4.3 out of 5 from 115 reviewsRead 21 Oct 2026 · g2.com
Rating on GetApp
4.7 out of 5 from 74 reviewsRead 21 Oct 2026 · getapp.com
Rating on Trustpilot
3.5 out of 5 from 13 reviewsRead 21 Oct 2026 · trustpilot.com
Rating on TrustRadius
9.4 out of 10 from 2 reviewsRead 21 Oct 2026 · trustradius.com
Release cadence
Comet publishes quarterly major releases and a Voyager branch released every one to two weeks.Read 21 Oct 2026 · docs.cometbackup.com
Restore modes
mixedRead 19 Sep 2026 · cometbackup.com
SaaS backup
Microsoft 365 backup is listed as a metered feature, priced per user depending on plan.Read 21 Oct 2026 · cometbackup.com
SDK licence
The vendor's PHP API SDK is distributed under the MIT licence and supports synchronous and asynchronous API requests.Read 21 Oct 2026 · packagist.org
Security data collection
Self-hosted consoles send licensing and usage information to Comet by default, and the documentation says this collection cannot be disabled.Read 21 Oct 2026 · docs.cometbackup.com
Self-hosting
Self-hosted customers install the Management Console on their own hardware and control server and storage locations.Read 21 Oct 2026 · docs.cometbackup.com
Server backup
YesRead 19 Sep 2026 · cometbackup.com
Storage destinations
Comet supports customer-owned cloud or on-premises storage, SFTP, FTP and providers including AWS, Google Cloud, Azure, Backblaze B2, Wasabi and S3-compatible services.Read 21 Oct 2026 · getapp.com
System requirements
Current minimums include four CPU cores, 8 GB RAM and Windows 7 or newer, macOS 12 or newer, or Linux kernel 2.6.23 or newer, depending on platform.Read 21 Oct 2026 · docs.cometbackup.com
Virtualization
The pricing comparison lists VMware, Hyper-V and Proxmox backup with per-VM or per-host charges.Read 21 Oct 2026 · cometbackup.com

Plans and prices

Starter $19 a month billed monthly 1 self-hosted license Read 19 Sep 2026 · cometbackup.com
Growth $49 a month billed monthly 2 self-hosted licenses · Cloud or on-premises storage · Advanced security and access controls Read 19 Sep 2026 · cometbackup.com
Professional $49 a month billed monthly 1 Comet-hosted Management Console license · Cloud storage · Automatic startup and maintenance Read 19 Sep 2026 · cometbackup.com
Advanced $99 a month billed monthly 5 Management Console licenses · Cloud or on-premises storage · Audit logging · Air-gap licensing option Read 19 Sep 2026 · cometbackup.com
Enterprise Price not published Custom pricing · Volume-based licenses and endpoint pricing Read 19 Sep 2026 · cometbackup.com
Starter $19 a month per month 1 self-hosted Management Console license · from $3/endpoint/month · cloud or on-premises storage Read 21 Oct 2026 · g2.com
Growth $49 a month per month 2 self-hosted Management Console licenses · from $2/endpoint/month · cloud or on-premises storage Read 21 Oct 2026 · g2.com
Professional $49 a month per month 1 Comet-hosted cloud Management Console license · from $2/endpoint/month · cloud storage Read 21 Oct 2026 · g2.com
Advanced $99 a month per month 5 Management Console licenses · from $2/endpoint/month · cloud or on-premises storage Read 21 Oct 2026 · g2.com
Enterprise Priced on request Management Console licenses based on enterprise volume · cloud or on-premises storage Read 21 Oct 2026 · g2.com

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