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Heidi

heidihealth.com

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Spec sheet

Product
Heidi is an AI medical scribe that transcribes consultations, generates clinical notes, and helps clinicians edit notes and create documents.Read 29 Sep 2026 · support.heidihealth.com
Integrations
Heidi offers embedded and connected EHR integrations, and its help page lists systems including Best Practice, Cliniko, Athena, Veradigm, Zedmed, and Genie.Read 29 Sep 2026 · support.heidihealth.com
Security
Heidi states that it has ISO 27001, ISO 42001, and SOC 2 credentials and meets regional requirements including HIPAA, GDPR, PIPEDA, and APP.Read 29 Sep 2026 · support.heidihealth.com
Support
The pricing page lists priority support for paid Clinician and Teams plans.Read 29 Sep 2026 · support.heidihealth.com
Headquarters
Melbourne, AustraliaRead 23 Sep 2026 · heidihealth.com
Clinical evidence
Heidi Evidence provides citation-backed clinical answers grounded in sources such as guidelines, medicine references, and primary research.Read 29 Sep 2026 · support.heidihealth.com
Data deletion
Heidi says deleted sessions are permanently removed from its servers and cannot be recovered.Read 29 Sep 2026 · support.heidihealth.com
Data use
Heidi says consultation data, session transcriptions, and generated notes are not used to train its AI model.Read 29 Sep 2026 · support.heidihealth.com
Integration limit
A Heidi profile can be linked to only one integration.Read 29 Sep 2026 · support.heidihealth.com
Mobile limits
The mobile app supports essential clinical functions, while document generation, Ask Heidi, template management, and some other advanced features are available through web and desktop apps.Read 29 Sep 2026 · heidihealth.com
Product availability
Heidi says the new Heidi II capabilities will not be available in the UK or EU.Read 29 Sep 2026 · heidihealth.com
Templates
Clinicians can use specialty-based templates, customize them, or build templates from scratch without special syntax.Read 29 Sep 2026 · support.heidihealth.com
Who it serves
Heidi describes its users as clinicians and says it is used across emergency departments, general practice, and specialist clinics.Read 29 Sep 2026 · heidihealth.com

Plans and prices

Free Free One free seat · unlimited transcription · standard templates · limited usage for other features Read 29 Sep 2026 · heidihealth.com
Clinician Priced on request Standard or Max seat · monthly usage allowance · 14-day free trial Read 29 Sep 2026 · heidihealth.com
Teams Priced on request Custom seats · shared monthly capacity with options to expand · contact Heidi for pricing Read 29 Sep 2026 · heidihealth.com

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Where Specifiction places it

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