Hello Retail Product Intelligence

Spec sheet

Purpose

Product Intelligence learns product attributes, relationships, and purchase patterns to power ecommerce search, recommendations, and email personalization.Read 3 Oct 2026 · helloretail.com

API

A single GraphQL endpoint exposes product data for use in a webshop, PIM, CDP, ESP, or custom application.Read 3 Oct 2026 · helloretail.com

Privacy

The product page describes the service as tracking products rather than people, and says cookies are not essential to its personalization.Read 3 Oct 2026 · helloretail.com

Support

Every client has access to email and phone support, a help center, and product updates; dedicated customer success and out-of-hours enterprise tech support are add-ons.Read 3 Oct 2026 · helloretail.com

Headquarters

Copenhagen, DenmarkRead 28 Sep 2026 · helloretail.com

Founded

2013Read 28 Sep 2026 · helloretail.com

Catalog scale

Hello Retail says its network product relations span more than 250 million products.Read 3 Oct 2026 · helloretail.com

Cold start

Aggregated network product relations are used to personalize from the first visit without relying on cookies, an account, or browsing history.Read 3 Oct 2026 · helloretail.com

Data protection

Hello Retail's privacy policy says it uses technical and organizational security measures to protect personal data and has data processor agreements with its processors.Read 3 Oct 2026 · helloretail.com

Ecommerce integrations

Hello Retail says it supports Shopify, BigCommerce, Magento, Shopware, custom stacks, and major ESPs.Read 3 Oct 2026 · helloretail.com

How it works

The system converts product titles, images, and descriptions into vectors and enriches catalog attributes.Read 3 Oct 2026 · helloretail.com

Implementation

The pricing page says most merchants are live within 6–8 weeks, depending on platform, catalog size, and launch surfaces.Read 3 Oct 2026 · helloretail.com

Klaviyo

Product Agents integrates directly with Klaviyo, and personalized recommendations and Newsletter Content blocks can be used in Klaviyo campaigns and flows.Read 3 Oct 2026 · helloretail.com

Setup requirements

Initial setup requires admin or developer work to add JavaScript, connect a product feed, and insert recommendation divs.Read 3 Oct 2026 · helloretail.com

Use cases

The product supports personalized recommendations, relevance ranked search, recurring product predictions, and product data integrations.Read 3 Oct 2026 · helloretail.com

Who it is for

Hello Retail describes its customer profile as mid-market to enterprise ecommerce retailers.Read 3 Oct 2026 · helloretail.com

Plans and prices

Every Hello Retail Product Intelligence plan and price →

Where Specifiction places it

• Product Search and Discovery Software#14 of 277.6
• Website Personalization Software#16 of 307.7
• Email Personalization Software#13 of 237.7