HotelFriend

HotelFriend is a paid hybrid hotel-operations platform from Berlin, Germany, available on Android, iOS and the web. The platform supports multi-property operations, so one setup can cover more than one hotel. A channel manager handles distribution, while the direct booking engine supports reservations through the hotel’s own booking presence. The housekeeping module organizes housekeeping work, and POS integration connects point-of-sale activity. HotelFriend is offered without a free plan but includes a 7-day trial. Its hybrid deployment model provides access through mobile applications and a browser. The listed combination covers core property operations, distribution, direct reservations, housekeeping, payments and connected point-of-sale workflows for hotel organizations working across one or multiple properties.

HotelFriend suits hotel organizations that need property management, distribution, direct booking, housekeeping and payments in one platform. Its multi-property support is relevant to operators managing more than one hotel.